Alibaba has a rating of 3.6 stars from 13,058 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
In my opinion, when I decide to negotiate with a supplier, I am sure that behind both of them there is one that works to ensure that everything develops to the fullest. Alibaba is a system that helps preserve good relationships and dealings for a long time with a minimum of problems.
When a problem arises, they are there so that these are solved in the best way.
Thank you
I love Alibaba because it is always safe and clear for all its clients and consumers as well as for manufacturers,
The only thing i suggest is just if that is possible to add more payment solutions.
Thank you.
Please with what Alibaba has to offer but the message center needs a little work. For example when looking for suppliers i reach out to a few of them at a time in a search and sometimes its from the same company which has multiple post, there are time i am talking the the same supplier in multiple chat. If you there is a way to flag that Ive already reach out to that particular supplier.
Even when many suppliers do not respond inquiries, (which is not Alibaba's fault), the ones who do respond are very kind and helpful. I did several purchases already and I was very happy with all of them. Thank you.
Fantastic service, delivery and products. Stella was amazing with all my questions, helped me to deliver the product to Cambodia, which is normally very difficult with customs and delivery to the final address. But she did it! Thanks again!
It was easy fr me to find and compare suppliers and products. Everything went very smoothly from searching, ordering payment and delivery. It did not feel like I was dealing with someone from the other side of the world.
Aliibaba did a fine job of arranging and expediting my order. They communicated well and provided updates on status of order - good service. Will deal with them again if I require additional parts for my equipment.
I have order pretty small quantity of PFC cables for my trial series of equipment. Have got detailed information, recommendations about technical solution and faster order processing.
I'm satisfied. Hope for future cooperation with big orders.
When doing business via Alibaba it is imperative to use the Trade Assurance to pay and be on the safe side. They offer rating of responsiveness and communications of the prospected supplier. Ask as many questions you need and verify with the sales person before buying. All that stays in the chat as proof for Alibaba to analyze if you have a claim. That is the way I see it. Regards, W
I would like to thank " Miss / Kelly Yu" from Shenzhen RaySmart Technology Co for her professional skills in communicating and her friendly personality. Everything was clear and we closed the deal in an easy way. I have received the items and are same as requested.
Many thanks and looking for other deals in the future.
Regards,
Best platform, best experience so far, now worries at all if you do your business transactions in the right way, save for your credit card, and yes just be-careful and follow Alibaba policy and you will be just fine.
I had never ordered from Alibaba before but I can tell you it was worth it. The transaction went through flawlessly. Shipping is relatively fast and you are kept informed all the way through the process. Would highly recommend.
My business has been in contact with one sales representative in particular and she has gone well out of her way to ensure that we get exactly the products that we need to grow our business.
Thank you, Sunshine!
Great Place for a Massive World of Products. It is really mind boggling what is here and the number of vendors there are for each product--so many that it is hard to settle on just one. That can be a very good thing--competition between vendors.
I needed a media wall with a few company logos on it. The trader was amazing so helpful the price was less than a quarter of other quotes I got and the product exceeded my quality expectations by miles.
We had no problem with our purchase, it was very easy during communication, the transaction was very safe and secured, update all the time and easy to follow up. We are happy to find our product in Alibaba.
My first experience with Alibaba ever and it was a pleasure to deal with.
The website has a little bit of an information overkill, but the service support is really good.
I would like to deal at Alibaba again.
The item arrived on time and the service was exceptional! I was skeptical at first because I'm new to the site, but I need not have worried, everything went like clockwork and I am very happy with my purchase.
Good web site with a payment insurance which reassure the buyer about transferring money to the other side of the world.
Ony one bad point: the chat to discuss with the supplier is horrible and the messenger panel is complex when you have no time.
In my opinion the page is a bit complicated. It is not very easy to navigate. Open a new tab in every click you make and i dont like that.
But It is extremely useful site, I have managed to make satisfactory imports into Venezuela
I have bought a number of guitars from Hanhai Music over the past 2 years and each purchase has resulted in an excellent retail experience. Jane has been prompt and extremely helpful and the quality of the workmanship is of a very high standard. I know where I'll be buying my next guitar/bass from. Thanks... Roger B
I had an existing account but recently moved to another state. Trying to place my first order after the move was a little confusing. My supplier tried to help but I think we both were confused with the problem.
Alibaba is The Source for products for my business.
Alibaba makes it easy and efficient to conduct business on a global scale.
If you haven't looked into using Alibaba to start your business maybe it's time.
I only wish I had started earlier with Alibaba.
I just wish It was more ready order for smaller items. Maybe I'm using the site wrong, but most of the time when I'm trying to order something, I always have to private message the seller or company first.
For all who think your gonna get a Deal, HA HA HA HA watch out! If you are not a pro stay away... Oh BUT they have a rating system... wait for it! Ha ha ha ha you are rolling Dice... Now before I go any further let me say I do business with them yes that's what I said, but it took a good year or more before I became a pro and was aware of whats going on you have to careful... number 1 the rating system must be taken with a grain of salt # 2 they have suppliers who buy from suppliers and then sell you... Number 3 when you have a problem you get to speak to Eva A ROBOT! Yes... she is not real... Well in short That's why you get what you pay for, you want cheap then roll dem dice lol Just be very careful do your home work be diligent and that will give you a 75% chance of doing OK. Just thought Id pass along some wisdom Thanks Richie C debbiedapparel2.com
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.