Alibaba has a rating of 3.6 stars from 13,058 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
The Web site is difficult to use, confusing, and poorly laid out. I find Alibaba very difficult to use. I do not like having to log on every time I want to look at something. I dont like the colors, and all the advertising that keeps popping up. ALibaba should just simplify it to a Search engine and contact feature.
I needed a box with very specific attributes and dimensions when the manufacturer discontinued the model I was using. I couldn't find anything domestically at a price point that worked for me so I decided to check out Alibaba. I found a product that perfectly fit my needs at a reasonable price, shipped right to my door. Just as easy as using Amazon or eBay, I will not hesitate to buy through Alibaba again.
Due to the 2020 covid-19, I began to seek my high-quality suppliers on global procurement platforms. I used Alibaba through a friend's recommendation. I didn't expect to meet a very suitable seller who knew what I wanted and was willing to design for me. Production samples. Thank them very much-Xiamen EVERSTAR Company. I solved my supply chain problem on Alibaba. I am very grateful to Alibaba for this platform. I will keep using it.
Alibaba is a great place to get in touch with Chinese manufacturers and trading companies. You can negotiate smaller orders to evaluate products and conduct marketing tests. You can establish relationships with suppliers and have them manufacture product to your specifications.
The homepage is quite ok, unfortunately sometimes the user page does not work correctly. It may be due to the english version.the chat timeout with support is catastrophic. After 2 min waiting in the conversation you will be disconnected.
Aung Crown is a full service hat manufacture with courteous service. They provide design options and finishes to help get the my job done right. Aung Crown has a design team that can transform ideas to final design quickly. Look forward to receiving my next order with this company.
Honestly, it's super easy to use they have great suppliers and their website has a variety of options I like that you have the option to directly speak to the seller on the website cause it makes it so much easier to make sure you're on the same page.
Tip for consumers:
in order to make sure your product is good make sure to speak in-depth with the supplier about what you looking for don't be afraid to give the a call to see the product up close
Products used:
clothing products
Great professional service and reliable. I know e commerce is a way to do business now, however it is still scary with all the unreliable dealers out there. However with Alibaba i had a piece of mind. I liked the fact that the companies that are suppliers include their years of service which gives a experience & piece of mind.
My experience with Ali Baba is small, but at the expense of my impressions far exceeded expectations.
I am pleased with everything you provide as communication, efficiency and competence.
I have no recommendations at this point, I think everything is perfect.
With Trade assurance from Alibaba, one could expect their deliver on time, every time. With experienced sellers within the marketplace community, a prospective client may expect quality and a level of business professionalism one needs to expect when dealing with monetary value and product assurance both large and small.
I bought a few items now from this platform and had most good experiences with the exception of one rude and dishonest supplier. The Platform is well structures and I particularly like the trade assurance payment option. Safe, reliable and transparent.
Communications are quick and easy, and the Message Centre keeps everything easily in place.
The Guaranteed delivery and purchase protection makes transacting internationally a much more confident process
Thanks very much.
I have had nothing but a good experience with Alibaba since the beginning, well, other than that one time in which a seller sent me the wrong color everything else has been smooth sailing, I would definitely recommend Alibaba to anyone.
Good quality.
Friendry communication and easy understand.
Fast reply is so nice.
Attractive product lineup with many choices, direct communication with vendors and quick transaction. The payment methods are plentiful and can be handled without any trouble.
Many thanks,
I purchased 25 pieces of 25 mm dichroic X-cubes. We worked out a fair price and I received my pieces in about 10 days; they were exactly as described. It was a pleasure doing business on a professional level.
With a lot of patience and browsing can find products of interest easily. Best part is you can easily communicate to salesperson, negotiate and have it delivered to your doorstep. I surely will buy again with a business prospects in mind.
Please please be careful
We orderd & all goods came damaged and they are like yeah it's your problem terrible company we will never order there again they also always forget to send goods we lost so much money terrible company
Very user friendly, communication is prompt. Great selection of products and choices. I have purchased many times and I have never been disappointed.
Delivery is usually within 7 days. Highly recommended.
Very professional, Online shopping for so many years, this is the first time I take it so seriously. I cherish uneasy mood with the phone staring at the screen, do not dare to start. I am afraid that once I speak out, the boss will think I am sucking up, is not to want to for that a few dollars of red envelopes, and afraid that my evaluation will mislead later Internet users.To write this review, I plucked up the courage to drink three beers before I felt confident. Remember the first time drink or to the first love vaunt of that day, today is the same mood, go all out, in order not to disappoint the boss to my expectation, I will be objective, fair, truthfully write down his evaluation: this is my happy online shopping, thank you!
This company is a fraud. They entice you with low price. After you pay them, they say they have quoted you the wrong items. Then they increase the price for the so called right items. Then you got stuck. Very rude people. Please stay away.
When you complain to Alibaba with dispute, they pretend they purposely ignored the proof you provided and judge in favor of the Chinese vendor.
Shame on you, Jack Ma!
The site really gave me some security as to receiving my package. I bought something from China so I was a little concerned. My only real issue was that the tracking was extremely difficult. I do not know if it had anything to do with Alibaba or not but I kept getting different ways to track and then the tracking would never update. I ended up contacting the seller and he would track the package, and send me info with a picture of what I could not get. Overall I was pleased with the experience and the outcome but during I was a little worried. Everything turned out good though!
Alibaba is a platform for thieves. They took money and did not deliver any product. They pretended to take complaints, they promptly close it without any reason.
Do not send people in China your money, rather give money to the poor and that would be better used. Give your money to the poor, not thieves.
I ordered HUD units, they gave false DHL tracking, then never deliver.
Total satisfaction as in the previous purchase operations.
Operations have been secure by the supplier, as well as delivery commitments.
I will continue doing business for the security provided by the page.
I have ordered jewellery boxes and stickers from this company. The finishes of both the boxes and the stickers were very nice. The company gave me extra stickers and boxes to accommodate the few boxes where the logo was of the center. I will use this company again.
Please everybody: If you are intending to produce leather goods of any kind, please avoid this company bellow:
http://www.zgind.en.alibaba.com/
http://www.zgind.cn/
They are so so so horrible. I visited their office and decided not to put all my eggs in one basket. All I got sent to me was incomplete fake leather bags, like real fake.
Tip for consumers:
Please everybody: If you are intending to produce leather goods of any kind, please avoid this company bellow:
http://www.zgind.en.alibaba.com/
http://www.zgind.cn/
They are so so so horrible. I visited their office and decided not to put all my eggs in one basket. All I got sent to me was incomplete fake leather bags, like real fake.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.
Hi Lorin, we are sorry to hear that you encountered unpleasant trading experiences on Alibaba.com, in case the supplier is not serious in negotiating, you may try our wholesale market which are ready made product, and you can buy directly online through Secure Payment, you may learn more information at here: https://wholesaler.alibaba.com/