Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
I was having a transaction with a supplier but there were some hidden chargers through the wire transfer. I would like to have a clearer list of charges for each payment method. I would like to have a direct link make the transaction. I felt uncomfortable with this section only. The rest i would give excellent rate.
I'm satisfied with my purchases and order on Alibaba.com! It's soo much easier and very user friendly to first time users. I find it great for a country like mine. Some products I don't have in my country I can order first hand and straight from the manufacturer to my country. Truelly a great service you provide. Thankyou alibaba.
Please buyer be aware of Alibaba.com e-commerce services. The site is full of fraud and scammers. I just got scammed almost 4000USD. Alibaba gave these scammers a platform to do their fraud. Alibaba do not screen the so call suppliers on their website. I don't want what happened to me happened to other people. Please don't buy anything from Alibaba website. It is infiltrated with scammers. Don't become a victim. Stay away from this website.
I hesitate before.
But I take a risk and I get good return.
You can trust alibaba.
Tips: Make sure to receive estimate from the company before making a purchase via the Alibaba website and make sure you receive a payment link via Alibaba website.
I think everything will be ok.
On the shipping side, the time of delivery is respected.
Excellent company the product is very good the service of the company is incredible, Alice Dang(Sales Executive) did not lose contact with me at any time, she assisted me until I received the order at my door, she is an excellent professional of sales and good service. I am very happy with the quality and service, I already found my merchandise provider. I will be placing more orders soon... Thank you.
I enjoy browsing on your site and feel it is easy to navigate. Thank you. I find it a bit annoying every time I need to log in I get a security no sent to my email. But I understand that is for my protection
I am new in the field, but so far I haven't being disappointed. I found excellent suppliers here and some of them turn to become friends. Of course I do little research before jump in a deal, but I am happy with alibaba.com so far.
The experience was great, fast shipping. Being new to Alibaba I was nervous about buying products of them but thanks to this first purchases I feel better about it. The products were shipped quickly and arrived quickly. I will be purchasing more products from Alibaba.
I have ordered for 2 pants from Alibaba.It is almost 20 days my order is not delivered yet. When iam trying to ask about my order they are least bothered to respond me. After 2 days of conversation i see it is showing my order is delivered on the app. When iam trying to contact them none of them is responding. They have took my money and did not delivered my order they have cheated me.
Love the bag so much. Can't wait to order more and perhaps in different colors as well.it took awhile to get the process going. Communication wasn't always the best but they were still proficient in delivering item and to perfection.
True, alibaba is the best on the net for business people. Big hug for all good people who work in alibaba and best wishes in new year... Can you be better? YES. You MUST control companies who using your platform they publish one price and when you thing that you find just what you wish, they ask from you extremely bigger price for same product. After that costumers are angry on alibaba - but alibaba do not doing this, this doing most of users of alibaba platform. So please, think about that how to control users of platform for sell products... Best wishes in new year.
The whole process of getting information about the product, ordering and receiving the Item went quite smoothly. There was a small delay getting the item thru customs but I was not expecting them to be delivered in 2 days like on Amazon and I did receive them faster than other items I have ordered from China.
It is very comfortable to use ALIBABA insurance when you don't know with whom you are dealing on the other side of the planet. So everything went well, with 100% satisfactory. Thank you again ALIBABA for your professionalism.
Fly Zen Company. France.
Alibaba has helped me to find a very good supplier. Contacting them through Alibaba and seeing their ratings on Alibaba gave me the confidence to go forward in doing business with them. They have turned out the be an excellent supplier, and I am very happy that I have found them through Alibaba.
I would like to take this opportunity to thank ALIBABA they really are excellent! Further, i would like to express our sincere appreciation for their service to us as one of our most reliable regular suppliers in the near future. Tips-just stick to Trade Assurance and you won't go wrong!
The neck hammock is a great product! It works well for those with neck and shoulder pain. It is easy to use and very comfortable which provides support and relaxation. I tested this product in two ways. I connected the neck hammock to my upstairs railing and on my bedroom door and both ways worked very well. I do recommend adding a demonstration of how to put the product together i. E. Video or pictures of someone putting it together; this will save the customer time and prevent frustration. I highly recommend this product.
I have used Alibaba.com twice now. I am a new business and Alibaba.com has been a valuable resource for doing business overseas. They make buying products very easy and stress free. The vendors are reliable and professional. I am very happy I found Alibaba.com to work with.
Very good experience, and the vendor very helpful and professional
This ring is absolutely gorgeous! I have showered, done dishes, and gone to the pool and it is fine. It shines and sparkles like no other ring that I have. The shipping was super fast! I will definitely be buying from this company again.
At first, I was nervous about a transaction using Alibaba since I wasn't familiar with the process. I am so glad I proceeded! The company I did business with was excellent, the product was exactly what I wanted, and the items were promptly shipped and received. I will definitely rely on them for many of my future business needs. Thank you!
I received my order a few days later then anticipated but the supplier kept me posted all the way through until i received the mask. The quality surpassed my expectation i was very pleased. Tom was very professional and always answered my email on a timely manner.
I am very please with the product and service I have received. Very professional in all aspect. By far they have exceeded my expectation.
Austin is very professional and he know what he is doing
If I could give a 10 star, that's what I would've given. Very pleased
Excellent products, very efficient sellers and they fulfill to perfection what they promise 100 points, regarding the shipment I was surprised by the speed with which they managed the shipment without any problem, I am very happy with this company
This is my first time using Alibaba to get some products for my online business I am starting. The website was easy to use for beginners and It was very helpful for me to use "Gold Supplier" or Alibaba registered suppliers tool. So I can trust suppliers for the products and start the business relationships. On thing I was not sure was a shipping as a new business starter but the supplier was very helpful to explain all procedures and easy to understand the systems of shipping. Factory was very helpful and easy to communicate and quality of products are fantastic! My first order was European style kids summer hats. Thank you!
I needed my sample to be a specific color to test some branding but they sent me black which was not going to work. It would be different if they sent it free but they charged me for the product sample and I paid for shipping so i expected to get exactly what i was requesting.
I bought the pictured item herein on Tuesday, January 7,2020 and it was in my hands within less than 6 full days, precisely as described! The gold coloring on it was actually better than it appeared in the pictures online.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.