Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
Very satisfied with the products I received and the company was a pleasure to work with. They did a great job in customizing my company's name onto the boxes and made sure that everything arrived as soon as possible.
I have ordered a two 2 packs of toys for children, I have recived only one pack. They have sent me e mail and inform me that money for the another pack would be refunded.It was 6 month ago, I didn't get my money back.
Alibaba.com (in English: Alibaba.com) (in Chinese: 阿里巴巴) is the largest and most important Chinese e-commerce website, and the site specializes in trading sales on the Internet for companies from all over the world and in multiple languages. Alibaba Group Holding (unlisted) owns a 71.5% stake in Alibaba's total shares in the Hong Kong Stock Exchange. Its founder, Jack Ma, and his family owns a 7.4% share of the holding company's total, while Yahoo acquires more than that after. Selling some of the company's assets to him (between 33% -24%). [1] In July 2011, Alibaba Group Holding Group was acquiring 3 out of 100 most visited sites in the world
Tip for consumers:
Alibaba.com is a partner alongside the US Trade Service (US Department of Commerce) and the Hong Kong Trade Development Council site for international service providers: Global Trade.net. At the start of February 2014, Bloomberg estimated the value of Alibaba at $ 153 billion.
Products used:
الاحزمة ومستحضرات التجميل
I ordered a polyester band from Alibaba.com supplier. The communication was great, very fast shipping, help in customs clearance... everything was great, definately will order again from the supplier and will search in Alibaba.com for my future requests.
I love this company. The service is really good, very professional and the quality of the lashes are great. Is the second time that I ordered my lashes for my own brand and I love them. Shipping is really fast too, more faster than I was expected. Thank you!
I have had excellent buy in experience for my business. Mainly Beads for my Glass Bead Curtains. I have 3 companies I am dealing with and they are all very helpful and send the products ordered in good time to go with the good quality, I have added photos below.
Michelle Weir
SkullMayhem Ltd
My communication with CINDY LI who facilitated my order, could not have been at a higher level of professionalism!
My order was on time, all my questions and concerns were easily mitigated by Cindy!
Thank you!
"Good service and fast delivery" First time buyer and the seller was good to work with i was not all that good to work with till i figured it out i canceled my order 3 times im sure the seller was getting tired of me but they worked with me till i got it figured out
Hello guys, just wanted to help someone else to avoid High Per, Highper or High-per.
They think they speak english and tries to fool you on every corner they can (shipping method, wrong parts and lots of other methods)
Be aware, good luck
I have dealt with ALIBABA now for close to one year and my experience has been superb. ALIBABA makes sure that products are delivered and has disciplined suppliers who obey them. The option of raising claims and complaints is very good for customer confidence. Keep it up
Regards
I was hesitant to use the website, not sure of the quality of the products and the communication being overseas. I have to say Alibaba made everything smooth and painless. From great selections, a good rating system, communication with sellers and price protection. I have had great experiences with Alibaba.
Tip for consumers:
Buy and shop with confidence.
Products used:
LED Lamp base
I was a little iffy about ordering from this site. But, now I am so happy that I did. I recieved my items today and I am very happy with them. Great quality and excellent pricing. Can't wait to place another order!
I was a bit hesitate to place my order with a company I didn't know much about. But, the pricing of the items I wanted were irresistible so I placed my order. In short everything went smoothly, communication was very good and the transaction was completed. In a short time the package arrived and it was just as described. I was so pleased I immeditally placed a record order.
So often you buy something from Alibaba and what you receive looks nothing like the picture you ordered from. Every product I ordered from this company was exactly as pictured and described. I was extremely surprised at the quality of the items. I will definitely order from this company again.
Just bought some of these great USB solar window power banks and they have changed my life. They are perfect and free to charge my phone.
Absolutely love my products and of course, I love Alibaba.com.
Thank you
Kind regards
Daren Newland
I highly recommend using Alibaba to order supplies if you are a jewelry designer. Be sure to place your order only as a Trade Assurance order so that you are guaranteed that your order is correct and arrives on time. The suppliers on Alibaba who use Trade Assurance are excellent.
I was really suprised i got exactly what i ordered for, cause most online stores like Alibaba usually dont give you what you ordered for but all i can say is that im really impressed cause i got it on time. Great job to the suppliers.
Order Number *******-RT Oct. 27,2019 -ShenZheng communication tech. The package is beautiful but the mobile phone is garbage. Trade Assurance Service I had the worst experience because they didn't want to return the phone and gave me a working phone. So, I disputed the item and I didn't get anywhere with Alibaba. I am disappointed,
Any product I viewed I was provided contact with a knowledgeable customer service person. After deciding on what products and in what quantities i was provided accurate pricing and provided with different shipping options.
The entire experience was really great.
Lovely slippers very strong, I enjoy talking with the customer service agent that assist me with getting the product, she ensure to check if i received on time, and check if i was okay with product, i am highly thankful
Alibaba has made the world a much smaller place and has brought us as a company to the cutting edge of technology and world class supply. Thank you Alibaba for making our business able to access the world markets easily!
I wanted to buy a part for the advertised price, the seller then changed the price to much higher. I contacted customer service and they just refused and gave me a runaround even after i showed evidence of the fact.
After a lot of research we bought a hydrodermabrasion from a manufacturer through Alibaba. After a lot of negotiating we purchased the product. It was shipped promptly and arrived in working condition as as per the advertised pictures. Alibaba kept us uptown date as to when it had. Been shipped and hen it was cleared. Pleased with how smooth it all went.
I have never Purchased anything through Alibaba before, but I am very glad to have them in my corner. At every step in the purchasing process I knew I could count on them for help. Thanks to the Alibaba team.
We are very pleased with the service of Chongqing Excellence Science and Technology Co., Ltd. We won an International Competition and Best Product award together with them. Chongqing Excellence Science and Technology Co., Ltd. has very professional designers, engineers, technicians and salespeople. They have very diversified manufacturing technologies and processes. They understand our drawings and requirements and are skilled and willing to tailor the product to our needs quickly. Excellent company to work with. We will have a long mutually beneficial business relationships and partnership. I highly recommend this company.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.