Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
It is very nice to be able to talk to the supplier and make changes you would like. But the delivery is an issue to Africa, since DHL is incredibly expensive, you have your own way to get the item to you.
Hi, With Alibaba I was able to find exact product I am looking for and even though it was in another country, I was able to seamlessly connect with supplier and get the product on time. Thanks Alibaba.com
I am very satisfied with the customer service and product quality of my supplier. The supplier has been very professional and helpful. Friendly at all times and it has been a pleasure to do business with this supplier.
The product for the price is satisfactory and the staff is very kind.
I urgently asked for a long talk with the person in charge through Alibaba chat, so the product arrived safely and the delivery was fast.
Helpful courteous and professional has been my experience so far. I assume that language would be a barrier but I have been able to explain what I need and able to find out what the company is able to provide.
Thank you for your professional service we will purchase more products on your platform. We had a rely pleasant and easy delivery. We are satisfied with the final products and we would purchase more products from this supplier.
Every time I accidentally searched for a product in the Alibaba. Enjoy watching the various products. Alibaba helps to attract them. Come in front of me Every time I visit the Alibaba And then I finally got to buy it.
Alibaba.com is very reliable and secure website. You can buy lots of different products from choice of lots of suppliers and manufactures. This is my first time using and i got very good support and service.
THANK YOU.
Delighted and like to do more, much more orders. The buyer and supplier network is excellent. Cost was also within budget. I will encourage this platform to continue to sustain and improve on this achievement and bring more business to this network.
Alibaba is the best and trustworthy site to buy online as sellers on Alibaba complied on all the given details on their website in the best way.
I must say that buying with Alibaba is safe and secure.
Alibaba is a good platform for wholesale items. Many items to choose from and it's very easy to place an order. This is my first time to order oversea and I felt confident when I used Alibaba for my orders.
It's a great platform to see your options for the products you are looking at and to meet suppliers and is quite easy to use and to communicate with suppliers. Customer service of Alibaba is also quite impressive.
We ordered an air track during COVID. We were skeptical (afraid of a scam) but, our transaction was smooth. We happened upon a very reliable seller and walked us through the transaction. The air track did take 6 - 7 weeks to arrive however, we were expecting that time frame. We were able to customize our product to the dimension and colors of our choice. We are happy customers.
Fast replays, willing to work with you, great Company! Wonderful products! Will buy from again and again!
I had communication with the supplier from start to finish of the ordering process to the delivery! The items arrived very fast and wrapped up well! I am very satisfied with the quality of my items. The selection and service with this supplier were first-rate! I have tried to order from another supplier but, after several weeks of sending messages requesting confirmation of my pending order no response. Nonetheless, this supplier is awesome and I am totally satisfied!
Everything went according to plan.
Good care of shipment
Be well served
Have knowledge of business
In short a company to recommend.
We do business with this company in a very pleasant way, they think along with the customer.
Can recommend this company to everyone
Products used:
LED
Great products, honest seller, very friendly and professional, highly recommend. Quality of the wrapping was high-standard. Item was of splendid quality, the packaging was remarkably nice. Super delivery.
First of all this product doesn't look to be a new product coming straight from the manufactory. It has signs of a used product with lot of lines like someone used the razor on the product. Second the product came damaged this show a poor quality of packing, the product is packed in the way to prevent it from breaking. Third the top glasses doesn't snap in the base easily you have to press it hard with a chance to break it which also make hard to remove it from the base.
Shipping time: 2019-09-09 00:43:37, Date received: 2019-09-19.
It takes 10 days to receive the products from their factory in China to Melbourne, Australia. It is very fast. The package is in good quality and no damage in transportation.
The work in on canvas of good quality and very close to the description and the figure shown on the website. I would recommend others to buy the products.
Perfect communication no problem :) i was order and for sure i will order one more time this month. I'm a happy customer and for sure i will be happy for the future order. 100 letter it's too long and i don't know what i need write more :)
Love this product. Thanks you Alibaba.com for excellent services. I got my product delivered and the seller was very helpful. I even got regular updates from the seller until the delivery date of my purchase. I am very satisfy with my purchase.
Always in contact and being kept up to date on orders. Friendly and professional and so far always received original components as requested.
Will recommend to others and will continue to do business.
Came up with a design and sent it to a 1 yr. Gold Star rated company with Alibaba. They accepted the design and asked for $2600. This was sent and they started the making. All went well until we had the sample created any they requested another $2k for the samples. We had an invoice and an agreement signed by them, stating they would only make and manufacture for us. This of course, can't be enforced and they know it. We took our chances. Well we now see our design (not tested) being sold by this company on Alibaba.com. This company is a platform to take and manufacture for their own profit.
Tip for consumers:
Zhenjiang New Area Zhongyi Rubber And Plastic Factory
Do not do business with this company!!!
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.