Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
Love this product. Thanks you Alibaba.com for excellent services. I got my product delivered and the seller was very helpful. I even got regular updates from the seller until the delivery date of my purchase. I am very satisfy with my purchase.
I received the order just 6 days after placing the order. The sales rep was very helpful in placing the Trade Assurance order. Another fast and great order through this company! I will definitely be placing more orders in the future.
Many good company here. Unbelievable price and quality, the product is very easy to use, and the price is very reasonable, a good shopping experience, if there is a need next time, will reorder again.
It is a good quality with the beautiful price, professional service. Delivery on time, Jasmine is very professional and a pleasure to deal with. Product arrived on time and is exactly as described. Highly recommended.
I bought oven lost $6000 because of rubbish engineering. Every month, I must change the oven's motor.
I though I faced a bad company. Then, I bought trays. I ever ever ever have seen WORST than worst trays. They adverted trays are non-stick. Trays were the stickiest in the universe.
The comedy just started after I complained the company to Alibaba. They asked picture and evidence of trays. I sent them. They said we are giving you 48 hours you should have to send more pictures and evidence. I sent again. They asked me a more extending deadline. I sent not only more pictures but videos. They asked me more pictures. Can you imagine? They were asking a more and more pictures for a bloody tray. They would have been asking again again over a year if I didn't stop correspondence. I realise They are mafia. They do not want to solute my problem.
Tip for consumers:
I DO NOT BUY ANYTHING from Alibaba. I strongly advise YOU DO same. You will pay double what you buy from Alibaba as I did.
The Sales Agent is very accommodating, every time I have concerned even not office hours he can assist me. He made me easy to communicate the agent. He assist me all the way, the shipping the documents we need to process the goods.
Products used:
spare parts of the shotcrete machine
I have been working with them for years and they have always been great professionals, they give a good service, good quality and if there has ever been a problem they have been able to solve it accordingly. I highly recommend them.
Ana
I got supplied with faulty watches by Guangzhou Allston Trading Company. I did not find this out until over 10 percent of my watches were returned to Amazon this was many months after Trad Assurance had lapsed and I can no longer leave feedback to warn other potential buyers. I am facing suspension from Amazon!
China is number 1 in products and manufacturing. Alibaba is the best way to tap into this vast market of suppliers and manufacturers. I highly recommend Alibaba and the Great Companies in China and its Great Workforce. I would recommend this to anyone who needs to get supplies or products.
I have used Alibaba.com several times and each time I have had nothing but great service and experiences. The products are great quality and the suppliers are willing to assist buyers with whatever their needs are. The suppliers try really hard to meet expectations with product quality and on time delivery. I will continue to use for a long time.
Alibaba is fake or hacked somewhat... it doesn't provide good product, it doesn't response if you already pay monkey for any product... they will not give you your booked product if you already paid for it by net banking... it is fraud site
My experience overall was very positive. The supplier was very professional and immediately responded to all of my emails. The quality of the product was excellent. I will definitely be using them in the future.
Awesome product fast easy shipping
Order was on time and communication was easy. Shipper made process easy and ideas were sent back and forth till the product was perfect receive product earlier than expected also
Stay away from this 'factory', Cixi Sinco Machinery Factory. Made screws with them, and they fall apart when you screw them in. Then they tried to 'disappear' when contact them with the problem. Ask Alibaba to facilitate, got nothing, Alibaba was no help. No protection for customer, just waste of time with tons of email and process and gave you no solid result for something obvious a quality fraud and bad supplier.
A1 supplier, with original and productive thinking to achieve a product i thought the product is not doable but Jack invented a technique to make the product.
Keep tit up Jack, thank you again for your professional atitiude
I've always loved t Hi since since I heard about it in 2014-2015! I sometimes have trouble with navigating it though, and I don't like the cookies/details it picks up from me. I want a clean slate evrytime.
Alibaba is easy to use and is a great platform for those wishing to sell goods of any kind. Safe way to pay for goods. Alibaba have great control over everything and makes sure everything works smoothly
Amazeing customer service, kenny ye is the guy who you hope to be talking to every time you make an inquiry into the information you want and need
Very happy with the whole process from start to end.
I have been working with Alibaba for 2 years using Trade Assurance and the experience has been great. The company I have been dealing with has been excellent on delivering good quality product in a timely manner
The product is good and the price is excellent! I'm satisfied about the product
The supplier is so kind and friendly and shipped the order fastly but it was delivered 6 days later with TNT...
TNT provides a terrible service so never choose it to ship and deliver your orders!
The goods were as per the site description and communications via Alibaba site was easy.
The supplier was helpful and assisted with pricing and Drop Shipping to our address.
Quality of the Bags was good and the finish excellent
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.