Alibaba

The trade assurance only works if the supplier agrees to refund! If the supplier does not wish to honour as agreed (specifications, etc.) and also does not agree to refund, Alibaba will not refund it; It's a fraud! We love the system, the Alibaba website, but we always pray to get the right supplier. (the character/honesty of the supplier is most important). Therefore, do not think that Alibaba will defend you if you find a wrong/bad supplier.

The website was easy to use. It provides a great service that is helpful to users. I appreciate the options when searching for manufacturers. I also appreciate the option to look for verified manufacturers.

1- A little difficult the communication by whatsapp with the provider.
2- Delay in the dispatch of the order.
3- the order came in good condition but some of the watches do not have the logo on the strap.

Fast communication. Professional service. My personal experience is very positive with Alibaba, however I wish to have personal communication through the email with the customer service, technical service.

The hose was beyond my standard expectations. The Alibaba staff was very efficient in the handling of the order. Even to the extent of her concern up to the country of arrival. Amazing service and professionalism. Thanks a lot Alibaba for service and staff.

Simple and Easy to use site. Communication has been very simple and easy to understand. We have not seen any issues with vendors not providing us with everything we need. So far we are happy with Alibaba.com and plan to continue using this site.

Fantastic service, quality products, and great communication. This manufacturer/supplier is always excellent to work with and I am impressed with their level of professionalism, communication, and service.

Very good to work with.

Great communication and quality! We've done a dozen orders with them, and we keep coming back! We've ordered about 1000 across a dozen orders and designs, and we will keep using them to finish our collection!

So extremely glad I choose alibaba for my wholesale and custom order, I haven't been sure if I can make it as a small business and thought they only serve HUGE orders, but everyone is willing to work with any business! So happy and feel our business will be successful and easy to get everything we want as wel

Great!, my first time shopping on the site and 100% secure. I was afraid at first but i got a call from on the day the supplier told me the merchandise, and the merchandise actually got here on the time expected!

Best hair extensions and wigs I've ever had in my life with the most best prices and great customer service and also fast and easy shipping. I've been working one sales rep for a couple months but have been on the team for almost a year in a half now. Thank you for your great QUALITY.

Very easy to deal with, very helpful. This was the first dealings with Alibaba and the suppliers were many and all were very polite and eager to help, My dealing has given confidence to in the future to buy again

I live in Poland and i was afraid of that when i will pay i loose money it was risk for me because i do that first time.
But Everytink was OK.
When the seller ask me to close order (because of mistake) the refund back to my bank account, and than i open order (good one) once again.
And then I trusted in Alibaba.
After delivery of the package in Alibaba system i was able to confirm delivery witch means if the package will not be delivered then i could have a support in that case, and it is fine.
I give only 4 star for Alibaba because when after the refund the return amount was reduced about 20$

Prety often not possible to attach or send any file or graphics. You are obliged to use any other way to send those (emails, whats'up, etc.). Very often you have to refresh in order to see the new messages. Many times I missed messages because not being aware of receiving them. Very annoying.

Very good

Kind counseling and service are very good.

I'm very satisfied and plan to buy it again.

The quality is excellent and the delivery is very quick.

I am a bearing seller in Korea.
I want to keep doing business in the future.

This was my first time buying with Alibaba. This was a good experience buying and my first time. Every thing was processed orderly and I was little nervous buying overseas but I feel so much comfortable now. I will do it again.

Amazingly quickly agreed with the seller about the price. The seller found the cheapest and fastest shipping method. And also a very convenient payment method. The goods arrived quickly, efficiently packaged. The product itself is excellent, without marriage.

By showing me the important details of each supplier, Alibaba helped
Me pick the right supplier for the details of my order.
The transaction was efficient and fair, and the supplier was helpful
And knowledgeable about how to make the transaction successful
Without any issues.
Thank you.

Great customer service and fast delivery. Great product and price.
I have order quantities of this product several times and always got great customer service and fast, on time shipping.
Thanks Alibaba,
Gary@ FlyRCPro.com

It was my first purchase and I am very satisfied with how everything worked in a very short time.
I will advise my acquaintances of the excellent service received and the truthfulness of the information received

Alibaba is a page that offers us commercial support for our international transactions. The bad thing about alibaba is that the buyer must be the one who puts the term and report of the arrival and receipt of the goods and not the seller

A Egyptian Glass Perfume Company coned me out of $2064. 00 on a glass order through Aiibaba.com. Never got order or refund. Never do business with Alibaba.com. They lie, cheat, will never get my business again. Yes, I tried to work with Alibaba.com to correct, with absolutely no help or responsibility to fix.

I will recommend this to my friends. The supplier is very professional and good english communication. The product received is fit to my expectation. Very good service and thanks to Fedex too for good service.