Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
I was unable to find casters in the United States that looked like the casters I wanted to replace. I went to Amazon and various online caster stores. I went to Alibaba and after much browsing, I was able to find the exact caster I wanted. In doing so, I was able to restore full functionality to my $1,800 rolling work desk.
There is a learning curve with Alibaba and the message centre can be a a pain pretty crude by today's standards. Some messages quotes can't be deleted form the main msg page, Should be able to remove msgs & quotes & RFQ's when you are done with them. The process of payment was nice along with the updates. Bring the message centre up to standard and you will have a 5 star rating.
I will recommend this to my friends. The supplier is very professional and good english communication. The product received is fit to my expectation. Very good service and thanks to Fedex too for good service.
I am glad that Alibaba offers this service. This allowed me to work with the company to resolve some issues.
The product needs some work to be marketable but the people did try to resolve the problems.
I enjoyed working with them very, very friendly and friendly and will deal with them in the future The staff member did my job well and the request arrived to me on time and the quality of the clothes is very good. Good luck
Alibaba.com its the best place to find trade in the world, and yes, even i came from Europe then its still the best place.
To all around the world, use Alibaba, and you will find what you looking for;)
Regards
Thomafas is a company from India that makes custom clothing.
Very quick to get your money but very slow to make the product.
After missing the deadlines I needed my product for I asked for a refund. They got all upset and refused to give a refund or send the clothing. Very rude company and dishonest. Never do business with Thomafas.
I highly recommend this company.
I placed an order in Korea.
I was surprised by the pretty fast feedback.
I was surprised twice by the fast delivery.
I'm surprised by the kindness, and the quality is great.
I want to give 180 out of 100.
I buy a lot from Alibbaba, they charge you every time for service charge a lot, when you sending money exchange is very high than usual, then they support supplier even they know those company cheating you! I buy product from gold supplier on Alibaba, the product they send me 100% is not that i paid for, i fill application for refund, some one from Alibaba contact me and said dont worry your money will be save and we refund you. After 3 days i got email that be cause company showed you so we can not refund money to You. Wondering i have the gods they send it to me it is not that i paid for, it is not mask! Now one can used this one as mask and they cheat me 285.00 USD now Alibaba support them and dont care the costumer like me i boy thousand and thousand from them a year! Don't trust if you lucky you got good and honest company is ok other way your money is gone! I lost my 285.00.
Order No. **************697 | 2020-06-24
This alibaba platform is easy to use, easy to source suppliers and products.
And payment transaction is reliable and faster.
But for bulk order and bulk payment, have to consider for the transaction charges.
However, It's useful and reliable.
With thanks,
*******@Nanda
We got the products in 3 days from China to California, this is the best seller ever. The products are best condition, customer service is the best and shipping time is also best. We are satisfied customer and will purchase the parts from them again and again. Ask this seller to get any parts, and Lucy Lu (customer rep) will get the parts with very nice price.
Very good communication, very good help in choosing the sizes and very helpful in the the process in total. Will certainly buy from again, and I'm even planning my next order as i'm writing this review.
Great supplier and good quality product. Fast response and fast delivery
This is my first order with this supplier and will continue to order more in the future.
Great experience with supplier and alibaba.com
I waited and waited and my package didnt arrive. I just have this barely-speaking-English person who keeps telling me everything is alright and I should call "the post" or "ask a friend what to do". After finding out myself, turns out the package was returned. Now I will travel and the damn thing never arrived. AWFUL.
I have used Alibaba to buy from two different sellers. I first experience my product wasn't as I wanted but the supplier redid my order for free and the second time I went with a new supplier and everything went excellent. Alilbaba has helped me achieve my goal of becoming a business owner and I'm very grateful.
I recommend this company and service.
You can be satisfied by the company.
Very kind and good quality.
If you want to work with this company, it is very good choice for you.
The company has very good professional Mind.
Good!
Dealing with the manufacturer via Alibaba made the the overall transaction easy, facilitated good communication with the company representative and simplified the financial transactions required. I am very satisfied with the overall transaction.
Item and service was expectational. The item as well as the seller is highly recommended. Though the item was as a sample unit the supplier took full care and the item received was in excellent condition.
The goods which i have ordered on Alibaba are good some even better then i have expected, so it is recommended to have a good conversation at first and automatically the shipment will be on time. And Trade assurance of Alibaba is the best secured option to trade this avoid rippers scammers and fake payments. Thanks Alibaba.
The service is excellent. The delivery time is terrible.
The individual packaging is very fragile, all white and without product information. The information is also not printed on a leaflet, so the customer has no information at all and this is very bad!
With the Trade Assurance feature of Alibaba, I did not worry if I would really receive the items and whether I am assured that the items are in good condition. And yes, I received the items and they appear as what I was expecting. A very pleasant experience buying in Alibaba, and this was my first!
I use Alibaba to procure custom machined parts & products for construction & restoration projects. In 5 years I have yet to have a negative experience. The response to my RFQs are always prompt, the prices are very competitive, and the service & communication from manufacturers is always excellent. I recommend Alibaba to my business peers regularly.
I still have unsettled dispute (3800 US$) which Alibaba did not respond so far. I got a product that is not what I ordered, I still have it, it is useless to me, I want to send it back, and nobody is listening to me. This is keeping me back of ordering with new sellers. This is very unfortunate...
The customer service was good, shipping was delayed but I think that was on the part of holiday shipping first order was deliver on the day that was given but second shipment was delayed again I think that was because of the holidays.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.