Allstate

This piece of sh*t company denied my claim for a computer purchase I made through QVC. I had also purchased this crap of a company's 3-year warranty plan. Now, they refuse to acknowledge the claim. STAY AWAY FROM THIS POS OF A COMPANY!

Allstate agent John Luzzo purchased the agency from a previous agent. Since he has taken over the agency, he has increased the amount of the premium and cancelled a policy that I have had for over 30 years. Mr. Luzzo is not attempting to upsell me for a life insurance policy that I have had for 30 years. When I told him I was making a complaint to the Illinois Department of Insurance he said what do you think they will do about it. Avoid this POS.

We joined Allstate in May 1 we have three cars registered my wife, myself and my daughter. We all downloaded the app on May 1 to begin utilizing the application to acquire the largest discount available when we renew in six months my wife's application took 14 days to start working on her phone, my wife works Monday to Friday drives to and from work. And the app does not calculate her trip to or from work. It captures her drive on Saturday to go to church and every now and then picks up the drive home but not always. You call drivewise technical support. And they tell you that they're very sorry but the app doesn't always work on everybody's phone so now my renewal is coming up in two months and we're showing that we're only gonna get a 9% savings on our renewal versus when we started, it showed a 20% savings the broker in Texas says it is what it is so I just wanna bring this to everybody's attention if you're using Allstate drive wise be very careful cause the odds are you're getting taken to the cleaners if you look at the photos attached, you'll see there's very little documentation on her Monday, Tuesday, Wednesday, Thursday, Friday trips to and from work
And most of the documentation is for Saturday trip to church and back, but not always back so overall, they're missing approximately 120 trips on her record to help support us getting the maximum discount

If offered Square Trade by Allstate in any purchase, for your own sanity decline. They do everything in their power to prevent you from filing a claim. They will say that your item had pre-existing conditions & nullify your warranty.

DON'T BUY A CAR INSURANCE POLICY! CANCEL IT IF YOU HAVE ONE. TELL PEOPLE ALSO. This is beyond dragging their feet. Torture! Incident happened 17 May 2024. It's now 29 August. 24 July they said they're still investigating. Whhaatt? No communication from them. You have to bug them if you want to hear back, if any. Even then they'll say the same thing - still investigating. Yet they collect payment on time. When it's pay out time, you're neglected. MOST UNPLEASANT EXPERIENCE. CANCEL AND MOVE YOUR POLICY SOMEWHERE ELSE. TELL PEOPLE NOT TO BUY ANY FROM THEM. YOU'LL REGRET BEING WITH THEM.

30 year customer of Allstate, always had been good up until app. 1 year ago. Would recommend them to anyone before now probably not now. Received a bill in the mail had questions, called and was told I had the wrong numbers, that in a day they were taking out double the monthly premium and then accused me of making 19 changes in the month of June (i made none). Had a flood last July, their people came estimated, didn't do the work and found the dollar amount about $10,000 off what it really cost to repair the damages. Lately when you call they make you feel like your a criminal. 30 years going thru an expensive divorce and they cancel all the discounts as I ask the bill be mailed to my office. And when i was asked what I wanted and i said an apology, as I was called a liar yesterday and today you accuse me of 19 changes in the past 3 weeks when i made none, I was hung up on.

Don't waste your money. They only care about collecting premiums but will deny every claim whether legitimate or not. They make up some lie about why it was denied, even though they have zero evidence to back up their claim. COMPLETE SCAM

They don't care about whether you stay with them or not. They are just going to charge more and more every six months. Try to take all your money.
Especially how they talk to customers like they have all the power to put you down.

Please find another company as soon as possible and cancel the plan.

Do not go with this company. One agent will lie to you and screw your bank account out of hundreds of dollars while the other agent tells you they only know I called but can't see the agent I spoke too and they will do nothing to fix it and u can't stop payment with the bank because rather u have money in ur account or not it will still pull for allstate and then go through immediately so u have zero chances of getting money back and owing your bank too. Been with them for two years it's been nothing but problems and they cover nothing. If they do cover anything ur deductible is like 10 to 20 gs you have to spend before insurance even kicks in. They will fail to explain all this to you and treat u like your stupid when you call needing help from ur insurance and they won't unless u pay a insane deductible first. Scam scam scam all the way through. F*** all state the moment I officially own my house I will never have house insurance again.

Warning! Do not do business with Allstate they are a rip off. They insure drivers that should not be on the road and when one of them hits you they try and get away with paying you hardly nothing! They should be put out of business. My advice if you have a claim against this company get a Attorney!

I received a email with a price quote from all state insurance for $529.14. I called the phone number and spoke with an agent. Come to find out my insurance estimate went from $529.14 to $1,628. This is misleading advertisement and they need to investigated.

Allstate held me 20% responsible for this accident even with the video showing I tried to brake two seconds before she came out of the parking lot. In what world does the car having the right of way have fault? And she didn't even stop, look or yield. Their agent also told me police reports don't matter (which supports the video). Unbelievable!

Absolutely the worst insurance ever if I could give a -0 I would they are liars scammers they work there very hardest to make sure your claim is not approved they're extremely overpriced. If you ask me. Liberty mutual is the best insurance company

If an Allstate policy holder hits you and is at fault, just pay your insurance deductible, and have them deal with Allstate. They have the worst customer service I have ever dealt with. None of their representatives know what is going on and are not familiar with their own business procedures and policies. They make you pay for your own rental out of pocket and then take more than an entire month to send you your own money back.

HAHAHA they're bad drivers, this guy with a car clearly marked "allstate insurance" changed lanes many times without a single turn signal! Got on front of other drivers not being careful od the distance and they offer insurance? Funny!

All state is hands down the worst of the worst when it comes to any type of car insurance in my experience. As of yesterday and today (02/21/2021) i have been on call with them for 7 hours. 6 hours being on hold... and not to mention being hung up on 3 times after holding for an hour. The agents or reps are rude, ignorant, and are clearly untrustworthy. To whom it may concern. Do yourselves a big favor and do not get in touch with All State for anything unless you wish to be treated like garbage. After saying all this i must say nothing is perfect, but for such a large insurance company this is absolutely unacceptable. I've said my piece and i hope you enjoys the rest of your day.

Allstate is the biggest joke in insurance! DO NOT use them. They keep sending me junk mail and Im about to send them an envelope full of glitter bombs because they are that pitiful. I don't know who runs this company but they should be fired. I continue to get FAKE quotes then when I have called it's over $1000 more and they claim they bought my information which should be illegal and based the quote off of that. Then they email me with another fake quote. They want way too much and use way too many excuses as to why it's so high and apparently according to the other reviews they don't cover jack. There are companies out there who will actually appreciate their customers. You're NOT in good hands with Allstate. They need to go bankrupt.

Bad business Allstate. After 20 years or so my son received a Notice of non-renewal due to excessive towing - 2019 one tow / 2020 5 tows in May/June (car problems) and 1 tow November. No where in the policy is there a limitation on tows - my agent even advised. The only way to get reinstated was to sign a letter foregoing the tow provision. Thinking about calling an attorney - sounds like maybe a class action!