Allstate

It has Been a nightmare dealing with Allstate since my accident and I had full coverage on my vehicle. Their adjuster was so rude, and what she wanted to give me for my car was half of what my car was worth. I had to go through a lot of BS just to get a little more than what the adjuster wanted to give me which was not what my car was worth. I will never do business with Allstate again and I do not recommend Allstate Insurance unless you want to go through a nightmare when you have an accident.

This company hates people! First they canceled my policy for no reason. Then for an hour and a half they couldn't explain what was going on over the phone. They refused to contact the manager. The car insurance policy cost $300! They've never wiped their feet on me like that before! For my own money!

I had allstate homeowners insurance about two years, where i live had heavy snow which i was told was unusual and some strong wind, ended up with a leaking roof, turn in a claim, allstate sent a inspector out to look at my roof, i had a roofer looking at my roof with him, from what i understood from both of them i needed a new roof, i had another roofer look at my roof, he also said i needed a new roof, allstate allow me three hundred seventy dollars and seventy six cents. There is no way i could recommend them, i am looking for another company.

I have had allstate for over 40 years and I recently filled a claim after a bad wind storm on july 23, I am still not completely done with my claim as of aug 10th.My adjuster came in way to low on my claim and I had to call to get estimates on the work that had to be done. I was also told by the adjuster that the tree that fell on my garage would not be covered to be removed and then after arguing over this I got paid but did not cover full cost I paid to remove and clean up tree.My daughter has liberty mutual and the same date july 23 her claim was paid in two days and the cost of tree was fully covered and she has had this company a short time sad.

Allstate made me believe I had full coverage insurance and when my son totaled my truck they said all I had was liability and refuses to pay my truck off because I still owe money on it. Allstate has horrible customer service 1 star was selected because 0 was not an option and is exactly what they deserve

Do not use Allstate Insurance! I quit them years ago but my dad continued to use them and had an accidental death policy. He recently passed away at an advanced age, when I went to the agent to cancel they denied knowing anything about the policy and did not offer to help track it down (it was deducted monthly from his checking). They gave me a phone number to call and when I dialed it I got an Allstate commercial and a hangup. Calling after that just rang busy. My dad had been with them for years and I would have expected more. I never was able to cancel it until I closed his bank account (they continued to deduct premium after he died). They are legalized criminals.

I called to have my car towed, the man on the phone was acting as if I was bothering him. He kept repeating him self how they don't have a computer to look up stuff. He was giving me horrible attitude and kept having me repeat every detail of my address and information... Finally my fiancé got on the phone and asked to be transferred to a different caller. They transferred me twice asked for the same info then hung up on me... Mind you I have to be at my car appointment to fix my car in an hour or so and that whole fiasco lasted for 20 mins on the phone... Now just hoping for the tow truck driver to arrive soon so that I don't miss my appointment at the dealership. The way they treated me on the phone wasn't right especially when I'm stressing over my car and other things. That man on the phone sure knew how to make my day go from bad to worse and even made me cry... Thinking of switching Auto insurances now...

Stay away from those crooks. They first give you a fantastic quote, and then a few months later they tell you that they made a mistake and you owe them more money. This is criminal behavior. They are the worst of the worst. Save yourself some headaches and stay away from them.

I recently closed on a home and had considered both All State and USAA for my homeowners insurance. I decided to go with USAA. I never told AllState that I chose them. I did not sign anything nor fill out any paperwork with USAA. I also told my loan officer that my home owners insurance would be through USAA, and USAA is what shows up on my closing documents/escrow. I also told AllState that I was not going to use them. And, I did not receive any communication from All State until today. They sent me cancellation notice saying that I owe them $1500 for non payment. Non payment of what? I never received a bill, and I do not have a policy. So what are they talking about? They are clearly con artists.

I was calling to get my monthly statement and Nancy Kunes pick up the phone and I was telling her about the incident about the mileages they were charging more because I had put 4,000 miles on a car that I am not driving. And she told I heard everything about this I am tired of helping you out, the girls that did this is no longer with the company. She was loud and rude to me for no reason. She didn't let me talk. I was calling to get my statement and I decide to cancel my insurance right there and then. Nancy has no class what so ever.

I was in a car accident where my car was totaled. I was taken to the hospital by ambulance and had a broken ankle to where I needed surgery. When I got home, I called because I paid to have my car towed. I was told to send the original receipt to a po box in Texas. I did just that. I did not hear anything for 2 months. When I did call, I was told they did not receive and said I had to mail it again. I told them I could not do to that because I was in a cast and on a knee scooter and could not get out. The man argued with me and then hung up on me. I called back and explained the situation to another rep and they told to fax and email it. So I did just to be told I was denied because I did not have a pre authorization number. No ne gave me a pre authorization number. What's the point of having this insurance to be treated like this. It not fair, if they know this is what the customer needs, then they should provide it when you call. How can I get my money back.

I have a mortgage, I have to have home owners insurance, I don't know why because unless a tree falls through our house or it burns down they don't cover anything. Even personal property you get minimal pay out. From what I have researched this is typical home owners insurance no matter what company. WHY do the mortgage holders force us to basicaly through away our money. I am going to lower all amounts it probly won't pay out. And as soon as I do our walnut tree will probly fall into home...
On the other hand Allstate auto insurance for us has been extremely low. They get things done fast.

Refuse to pay for auto stolen and women arrested ran ftom. Police charged a woman and arrested her with grand theft when she crashed and All-State bailed on me Widows beware they scam you take your money and don't pay pay u need them and ruined credit All-State is a fraud

States that we had glass coverage ( we asked) then said that we had a 500 deductible. So what good is that? Ok maybe they did not understand when we set it up and yes we have full coverage and said that we wanted glass coverage. Paid out of pocket fine whatever but when we called to get it again, they said they do not have full coverage glass coverage!? Went to another insurance company paid less and have full coverage and glass no deductible

Ok I'd like to start off with the fact that I'm a normal nice human being. Someone backed into my car who has Allstate insurance. My first thought was "oh I'm in good hands". But I could not have been more wrong. First of all it took 3 days to get ahold of someone to speak about my accident, after being on hold for hours at a time day after day. I then was told that I was going to have to pay for a rental car out of my own pocket. So if I'm getting this right... I'm the one one who is hit by someone, and then I have to pay to get a rental car. Sure they're going to reimburse me, but what about the people who aren't able to pay for a car out of pocket. What about them Allstate? This new policy is gonna screw thousands of people and all just to save a couple dollars. #2020

They are the worst hands to be in and our blood leechers like any other insurance company. In my case they agree the roof is damaged due to wind and hail but won't cover the leak cause it is not a whole kind of thing where the water has flown inside, they agree the roof leaked water in to the house and damage caused but won't agree to pay the damage as it didn't happen like a big hole where the water is pouring. Which is ridiculous explanation I have heard.

I want to give
I want to give Priscilla Duenas a review of excellent number 10 service. She has been thorough professional, and goes beyond what is expected of an adjuster agent.
Judith Daugherty Stovall, my claim was a house loss claim *******257 "supplement" and I'm leaving this message that you should have more employees like her.