Allstate

This piece of sh*t company denied my claim for a computer purchase I made through QVC. I had also purchased this crap of a company's 3-year warranty plan. Now, they refuse to acknowledge the claim. STAY AWAY FROM THIS POS OF A COMPANY!

Allstate agent John Luzzo purchased the agency from a previous agent. Since he has taken over the agency, he has increased the amount of the premium and cancelled a policy that I have had for over 30 years. Mr. Luzzo is not attempting to upsell me for a life insurance policy that I have had for 30 years. When I told him I was making a complaint to the Illinois Department of Insurance he said what do you think they will do about it. Avoid this POS.

We joined Allstate in May 1 we have three cars registered my wife, myself and my daughter. We all downloaded the app on May 1 to begin utilizing the application to acquire the largest discount available when we renew in six months my wife's application took 14 days to start working on her phone, my wife works Monday to Friday drives to and from work. And the app does not calculate her trip to or from work. It captures her drive on Saturday to go to church and every now and then picks up the drive home but not always. You call drivewise technical support. And they tell you that they're very sorry but the app doesn't always work on everybody's phone so now my renewal is coming up in two months and we're showing that we're only gonna get a 9% savings on our renewal versus when we started, it showed a 20% savings the broker in Texas says it is what it is so I just wanna bring this to everybody's attention if you're using Allstate drive wise be very careful cause the odds are you're getting taken to the cleaners if you look at the photos attached, you'll see there's very little documentation on her Monday, Tuesday, Wednesday, Thursday, Friday trips to and from work
And most of the documentation is for Saturday trip to church and back, but not always back so overall, they're missing approximately 120 trips on her record to help support us getting the maximum discount

If offered Square Trade by Allstate in any purchase, for your own sanity decline. They do everything in their power to prevent you from filing a claim. They will say that your item had pre-existing conditions & nullify your warranty.

DON'T BUY A CAR INSURANCE POLICY! CANCEL IT IF YOU HAVE ONE. TELL PEOPLE ALSO. This is beyond dragging their feet. Torture! Incident happened 17 May 2024. It's now 29 August. 24 July they said they're still investigating. Whhaatt? No communication from them. You have to bug them if you want to hear back, if any. Even then they'll say the same thing - still investigating. Yet they collect payment on time. When it's pay out time, you're neglected. MOST UNPLEASANT EXPERIENCE. CANCEL AND MOVE YOUR POLICY SOMEWHERE ELSE. TELL PEOPLE NOT TO BUY ANY FROM THEM. YOU'LL REGRET BEING WITH THEM.

30 year customer of Allstate, always had been good up until app. 1 year ago. Would recommend them to anyone before now probably not now. Received a bill in the mail had questions, called and was told I had the wrong numbers, that in a day they were taking out double the monthly premium and then accused me of making 19 changes in the month of June (i made none). Had a flood last July, their people came estimated, didn't do the work and found the dollar amount about $10,000 off what it really cost to repair the damages. Lately when you call they make you feel like your a criminal. 30 years going thru an expensive divorce and they cancel all the discounts as I ask the bill be mailed to my office. And when i was asked what I wanted and i said an apology, as I was called a liar yesterday and today you accuse me of 19 changes in the past 3 weeks when i made none, I was hung up on.

Don't waste your money. They only care about collecting premiums but will deny every claim whether legitimate or not. They make up some lie about why it was denied, even though they have zero evidence to back up their claim. COMPLETE SCAM

They don't care about whether you stay with them or not. They are just going to charge more and more every six months. Try to take all your money.
Especially how they talk to customers like they have all the power to put you down.

Please find another company as soon as possible and cancel the plan.

Do not go with this company. One agent will lie to you and screw your bank account out of hundreds of dollars while the other agent tells you they only know I called but can't see the agent I spoke too and they will do nothing to fix it and u can't stop payment with the bank because rather u have money in ur account or not it will still pull for allstate and then go through immediately so u have zero chances of getting money back and owing your bank too. Been with them for two years it's been nothing but problems and they cover nothing. If they do cover anything ur deductible is like 10 to 20 gs you have to spend before insurance even kicks in. They will fail to explain all this to you and treat u like your stupid when you call needing help from ur insurance and they won't unless u pay a insane deductible first. Scam scam scam all the way through. F*** all state the moment I officially own my house I will never have house insurance again.