Allstate

Although I've been an Allstate customer for many years and never made a claim, they denied a hail claim I submitted. They readily admitted I had damage to the gutters, downspouts and screens, but insisted no damage to the shingles. They also outsource their work, so talking with an agent was extremely difficult. In this case she (F Stevens) had terrible English and was constantly lying, arguing and trying to dismiss my claim. They did in fact deny the claim, and I cannot stress strongly enough to anyone looking for insurance not to buy Allstate you are not in good hands and they will not help you.

I signed up for home owners for my new house, they sent an inspector out who said my roof (which is 4 years old) has granular damage to it (note: it doesn't) and there was a "pile of debris in the backyard" which is literally wood leftover that I am using to make a fence. They said the roof needs to be fixed and the wood needs to go away before they can reinstate it. They cancelled my policy. Literally such garbage

I hI have had a policy with them for over a year. I used to pay $200 a month, but they overcharged me after renewal without notice. Now I have to pay over $300 without my authorization. Do not buy a policy from this company as they are scammers.

Thanks Allstate for being the absolute worst. Not only is my husband's birthday ruined due to the news of you not paying for a claim YOUR insured did, now i am out of a van, which will in turn ruin my job and make it incredibly difficult to put food on the table for my kid. When calling to file a claim the representative was quick to say they couldn't help. Despite video evidence at the place the incident occurred, allstate has now let us know they are denying the claim and will only look into it if somehow the store will release the footage to us personally. (We all know how that goes), kind of a odd slogan for allstate to ask us if we're in good hands if they don't seem to care if we actually are in good hands. I worked for allstate and actually loved it, but to see the insured side of things is real eye opening. Glad that I have stuck by USAA as I know I'm covered. Thanks allstate for giving me that reassurance to not using you in the future nor referring others to you as well.

Sold our home in Mi. And told allstate repeatedly do not renew home or car insurance and they acknowledge it and gave me the phone number of an agent in Ky. Never in the office and when I did reach her her phone dropped me after about a minute-tried again same result and she never initiated a call. To top it off they DID renew home and auto insurance to the tune of $2,500 out of my checking against my direct orders-they have had it for 7 days now and ignored my calls(always she will call you back). So today I left a message that I am writing reviews on Sitejabber and also calling state of Mi. Tomorrow to the DIFS which is the state insurance agency. What if my checking would have been lower and checks could have bounced courtesy of their false charges. My personal mailbox was always filled with nonsense to further irritate me. One year of the bozo insurance agency. Never again!

I am writing this review after a hail storm we called Allstate and told them they said to take pictures of the vehicle so they wouldn't even send an adjuster out. So we had to do the clowns work for them and they still would not honor the estimate we gave them. So my Mom had to spend 2 hrs on the phone with people who probably didn't get out of preschool. They told her they would use refurbished parts for anything that needed to be replaced. That is what kind of jokers we are dealing with at Allstate. These people are worse than the Corona Virus so stay away from these clowns they are pathetic.

This is by far the worst insurance company to ever do business with. I have never been late with a payment, no accidents or tickets in 12 years. I was ONE day late posting my payment and they cancelled my policy. They are thieves no other name describes this company. I have since gone with nationwide they have given me more coverage and discounts that Allstate never did. If I would have known they were this low my business would have never gone there. I hope my review will help others. My advice run from this company!

August 8th 2023. He hit me in the middle of a round about. You are to yield coming into a round about and All-State only wants to pay 70 percent. I'm sure they have very few pictures if any at all. Have not talked to me or looked at my car at all. Has not even tried to call. How sad. We both slowed down and I thought he was going right into the lane next to me then he hit the gas and crash.

DO NOT GET ALLSTATE!

My Dad was an Allstate customer for 70 years. I was an Allstate customer for 10 years, until today. I'm canceling my home and auto insurance and never recommending Allstate to anyone after this experience with a claim. Repairs were under 5000 and Allstate has drug their feet with supplements and payouts for my claim. I've called Allstate over 20 times for 30 days for a repair that could've taken 1 week. Now my rental policy max is up and they refuse to extend it. Oh but they offered a "possible reimbursement" after I foot the bill and send the invoice. HA!

Switching to State Farm.

I'd give 0 as the rating if that were possible. My fence and home were hit by a vehicle. The driver had Allstate. After 4 months, Allstate offers to pay half of the estimate to fix our property. Stating they don't have to pay certain contractor's fees and such, and only wanting to pay for sections of the fence that were destroyed. Claims agent was unreachable by phone and had several excuses as to why he couldn't respond in a timely manner to my emails. It is 0% my fault, that their insured destroyed my property to the time of $42,000.00. The company also has never responded to 2 letters from an attorney. I will never recommend Allstate to anyone and I am actively telling anyone who has Allstate to switch immediately.