Allurez

The ring i ordered came in good condition and beautiful but i used a code for a free watch with a purchase of 1000$ or more and never received that watch. I emailed allurez about it and they never emailed me back.

Will never order from this company again. Placed an order on March 3,2020 and received the order on was April 20,2020. Made phone call after phone call and got no where with my calls. I called my credit company to reverse the charges and the next week the item came in. I paid for a warranty for $99.00 dollars and never received. I paid $99.00 for the appraisal and it came.

I bought a ring and then tried to return it. They gave me the runaround for a week! I had paid for an heirloom quality stone that was anything but. Let the buyer beware! I actually had to get in a shouting match to finally get my rma. Poor customer service

Thank you for supporting Veterans! The ring I purchased was beautiful, but the size was deceiving. The picture of the ring showed stones very visible. I can barely see them when I got the ring. Like I said, nice, but I wish they would have shown it on a hand, so I could see gem sizing. If I had known, I would have bought a larger carat.

Was concerned about the time it was taking to receive my item, not realizing it wasn't in stock but being handcrafted. You immediately processed my order and was sent to me by Express Mail. Excellent work!

It looked nothing like the pictures. I had to use a magnifying glass to see if there were diamond chips in the settings or if it was just the prongs of the setting. There were colored stones in it as well, a fraction of the size and extremely poor quality color compared to the pictures on the web site.

I ordered a ring a month and a half before I needed it. I told them my deadline and said that if they could not meet it, to cancel the order. I was repeatedly told that it would ship in time - first two weeks early (they said it was ready and ready to ship), then one week early. Now my deadline has come and gone and no ring. The customer service department here should feel ashamed of themselves. No one has any idea what is gong on within this company. I am beyond disappointed and upset and no one has done the first thing to help me. Still no ring.