I purchase a beautiful aquamarine pendant with a diamond halo for my wife's birthday. She absolutely loves it I'm very satisfied with the quality and service.
Get a never ending glow with Crown Byzantine pendant necklace. Check our collection and always stay up to date with jewelry fashion and style of today.
The earrings are lovely but the backs don't fit which is really disappointing. Contacted Allurez about 10 days ago to ask for replacements but heard nothing.
We spent over $3,000 on a ring and a atone fell off within 3 months. The warranty only covers a month and I was told on the phone anything over that time is "suspect." I spent over $100 to have the ring shipped with insurance to be fixed. I also told them a spoke on another one of the diamonds was completed off and they SENT IT BACK TO ME WITHOUT FIXING IT. Don't buy their rings they are absolute junk
Ordering was easy, customer service was super responsive. A bit more communication between order and delivery would have been nice but customer service got right back to me whenever I had a question.
I had a great experience buying from Allurez. The customer service person answered all of my questions and my necklace arrived just a few days after I purchased it. Thank you.
Long af based on my delay initially. Long af response time. But nice diamond.
I sent my wife's ring in for a stone replacement. Allurez felt that the ring was compromised and replaced it at no charge. Great service. My wife is more than happy with the replacement piece.
Customer service was non existent. Took nearly 2 months to get my ring, with ZERO updates. Unacceptable. And then when my ring finally did ship, they did not notify me.
I've bought 3 rings over the past few years. Customer service is always excellent. The rings are beautiful and everywhere my wife and I go we get compliments on them.
Answer: At Allurez we offer 100% satisfaction guaranteed, and in fact we have the highest customer satisfaction rate in the industry. We offer free shipping and easy returns, so we make the shopping experience very easy and risk free.
Answer: Hi Laura, it is very easy to get a hold of our customer service team. Simply call us at 800-554-3509 or email us at service@allurez.com
Answer: I cannot provide a success story because these crooks have made the last six months of our engagement HELL while we try to get them to fix the terrible workmanship they provided.
Answer: I'm sorry sweetheart, but they are organized scammers. I see they got you too. We got to do our part by putting the genuine review out that show their shady practices so that another one of us doesn't fall victim. God bless
Allurez has a rating of 3.5 stars from 488 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Allurez most frequently mention customer service, engagement ring and wedding band. Allurez ranks 7th among Engagement Rings sites.