Allurez

After receiving my gold cross pendant and chain, I was very disappointed. I can't imagine anyone ever paying full price for the item I received. Even with a 60% discount, I still feel ripped off! I realize now that the picture I saw online was either of another piece of jewelery or enlarged photographically to enhance sales. I have yet to try to return item. Too busy. I hope they have better customer service than merchandise!

I ordered a ring on December 1st that was supposed to ship on the 10th. Well, it never did. Everything I called the office I was guaranteed it would ship on a different date. In total, I was promised it would ship on 4 different dates spanning across 2 weeks. Additionally, each representative promised me if have it by Christmas. Well, needless to say it's actually Christmas Eve right now and my own still hasn't shipped... I will never do business with this company again and if suggest you don't either.

I ordered gold stud earrings in late February and received my order in early March. The picture made it seemed like the earrings were going to be small, but they were pretty good sized for stud earrings. Satisfied overall!

Ordered an engagement ring band set. Arrived fine, no damage seen on the outside. The ring is missing 2 side stones. Both stones closest to the center stone, are missing!

I called about 20 minutes after FedEx delivered. I was told to email the service email address with pictures so they can send me a label to send back. I did. Never heard another word.

I called back, no answer. Just a voicemail. They do not answer chat, and I didn't even get an autoresponder on the email that I sent.

I then initiated a dispute with my bank. I don't see any other way to keep these crooks honest.

Site was easy to use, I like that the engraving was free & the protection plan didn't cost a fortune. Also, the prices are great- I've already told a few friends about the site (who are now feeling pressure from their significant other's to start moving on their proposals ha).

I was looking into purchasing a engagement ring for my now lovely fiance. Upon looking into my options for an online purchase, I was amazed by the wide selection and beautiful rings Allurez.com offered. I immediately called them and their incredible and responsive customer service representatives assisted me with selecting the perfect engagement ring and answered any and all of my questions or concerns. The ring came came the next day and it looked absolutely stunning. I was amazed by the service, quality, and reliability the Allurez team truly has towards their customers. It was a pleasure doing business with them and I most definitely will be making more purchases in the future. I recommend Allurez to anyone who is considering purchasing an engagement ring in the future.

Great choices very easy shopping and great options. I would like to be kept better informed of the process. I had to call a couple of times to find out delivery dates which were not clear for the initial order which was time sensitive.