Allurez

I don’t know from where to start. The first thing that comes to my mind every time I see it is-Beautiful! My fiancé bought me this ring on our special day. This gorgeous center diamond accented ring decorated with the small diamonds around with a perfectly-sized rose gold frame took away my heart on the very first look. Each piece of crystal emits unparalleled brilliance that fetches me a lot of compliments every time I go out. I can’t thank Allurez enough for this piece! I am sure my engagement ring could not be any better than this.

I sent an email two times, because I was having trouble checking out with a financing option, no one even bothered to respond. Because it took so long waiting for someone to respond to me, I missed out on a free necklace with purchase. I finally figured out how to check out on my own. To me that is showing a total lack of customer service or caring about their customers. I did end up making a purchase, but I am doubtful that I will do it again due to the lack of caring.

I ordered my ring. That didn't look at all like it was pictured. The aquamarine stones were so explicitly small. I'm the picture you could see them. Also. I had to send 4-5 emails wondering when the ring would arrive when they kept telling me I would expect to see a tracking number in a few days. A few days turned into a few weeks. One positive thing, every time I emailed, they emailed me right back. I just don't think I got the ring I wanted for the price I paid.

I wish I would have at least got a better response than that my item was being worked on. I bought a gift for my wife as an anniversary gift 2 weeks before the holidays (yes somewhat late...) and I kept asking customer service when it would be available and never got a straight answer. At least they always did reply quickly, but I was left in limbo... I get that there are delays with COVID but I'd at least like an eta. 5 weeks later I emailed them, got the same response and the next day it was shipped... If I had a better idea I could have prepared better, but not knowing when and then taking 5 weeks... definitely not happy with that. The ring did look nice though.

This ring is beautiful! The halo diamonds are actually bigger than what you think they would be. I ended up doing a stack once I recieved all of my rings. The contour wedding band was the first after getting my engagement ring. Then I recieved a half eternity band. I added a spacer ring to keep diamonds from contour ring from rubbing the gold on engagement ring. I have rearranged the rings several times, but i ended up leaving them like this... until I get an open band to stack.

Was very happy with the service and engagement ring. A month to create ring felt a little long for me but shipping was fast and after receiving the ring the time I waited was worth it.

I placed for me an expensive order. I kept checking for status and it just kept saying it was processing. Shipping date came and passed and i contacted them over and over again and all they would tell me was it was in processing. Over 2 weeks after they took my payment. Had to file a dispute with my credit card company. They have on their website like this is inventory and you can buy it, but then they say they have to make it. They need to set realistic expectations to buyers.