AM Used Auto PartsReviews 181

Lost $2000. Sent me 2 engines. 1st was the wrong one. 2nd had rust in cylinders. Paid shop to disassemble for re gasket before install, then found rust. Was told they wouldn't honor warranty because I had disassembled the engine. Even though I used a certified shop. I wouldn't have known about the rust in cylinders or water in entire engine if I hadn't had it checked. They offered to take the engine back for refund minus the shipping cost. Kept the engine and parted what I could. Complete waste of time and money. These guys are the sleeziest bunch of clowns I've ever dealt with. I wish them all nothing but the worst!

I purchased an engine that is bad there are brackets broke off the engine block as well as the crushed pulley on the front. I was guaranteed the engine was tested and ran before being shipped. The company has promised since April 26th that they would send a replacement engine and every day I call it's always a different excuse the last time I called they said the engine has shipped it will be there Tuesday but could not provide me with the tracking number. This place is a joke they do not have to have license to operate and they are operating under two different names AM used auto parts and AIM auto parts. They have over 180 complaints that have not been resolved. They are liars and false advertise their items so now I am out alot of money. I want to save anyone from getting their hard earned money taken.

I purchased a motor from am used auto parts jan 8th, 2016 in the amount of 1150. 00 they sent the engine the mechanic put it in i drove it 45 miles and the replacement motor blew up. I called several times for a replacement motor. I was told in order to get a refund i would have to pay to send the motor back to them or i could wait for them to get another replacement motor in to send to me. It took them over 2 months to send a replacement. I asked for a refund many times and they told me i had to pay to freight the blown motor back to them. Finally on april 7,2016 they agree to send out a new engine. That motor came and the mechanic started to prepare for installation and realized there was water in the oil. I called am used auto parts back this morning april 4,2016 and they told me that my mechanic and are are both liars and they arent going to do anything about the motor. I informed them I would be contacting the better business bureau and he said ok thank you for your business and hung up his name was Andy

I have done business with them on a transmission the company sent the wrong one and then expected me to pay 300 to ship the wrong one back and blamed it on me says it was my mistake and they didnt have phone call recordings of the sale so i had to pay 300 to ship the wrong one back and it took 3 weeks for my new transmission to be shipped and when i received it i did not get a sales recite or a link to activate the 1 year warranty i had the tranny put n and it went 18 miles and it down shifted on me so i had my truck towed back and the transmission shop told me that it was a bad transmission so i called to have am auto pay for labor and shipping fees because it was there fault and they told me it wasnt there fault it was a computer problem and it isn't the supervisor told me its something i did and i have to take it out and pay $300 more and labor to ship it to put the first tranny in was $800 and they say i have to do it all and they can refund me my 700 that i bought it with! Don't do business with these people there terrible they will stiff u and there parts are $#*!!

I WOULD SUGGEST THAT YOU RECONSIDER DOING BUSINESS WITH THESE PEOPLE! I had a VERY BAD experience with them. On 9/29/2015 I bought a used engine with a purported 78,000 miles. The staff told me outright lies about the shipping of the engine. I was told repeatedly that it had shipped when it had not. It finally shipped on 10/9/2015. When the engine arrived, it was obviously NOT a 78,000 mile engine. Damage to the front of the crank, the front and rear seals, throttle bottle, epoxy-patched oil pan, filthy inside and out. My mechanic with over 35 years of experience, thought that this was the worst used engine he had EVER had delivered to him and was obviously an engine with a couple hundred thousand miles on it, AND, had been abused by mechanics in the past. When confronted with this, the staff was indifferent. Paying for return shipping and a 20% restocking fee was prohibitively expensive. When asked via email and letter to make this right, AM Used Auto Parts chose not to respond. In summation, these are the VERY WORST KINDS OF PEOPLE DOING BUSINESS WITH USED AUTO PARTS AND HAVING THE NATION-WIDE REACH OF THE INTERNET. I WOULD CALL THEM "RIP-OFFS" AND SUGGEST THAT YOU SHOULD NOT DO BUSINESS WITH THEM AND DO IT ELSEWHERE!

They sent wrong engine which took a month to get to my mechanic. Had to buy another one from them. Bryan said he would refund in full when first one got back to him. He would not refund all. I recorded my phone conversations with him. He is a liar and crook.

Replacement engine, which he said only had 53,00 miles, burns oil. Have to top off every two weeks.

Check out the B. B. B. On these guys! Plethora of complaints. Stay clear.

I purchase a motor from this company a few months ago. They push the fact that they check there parts and have a one year warranty. There one year warranty has a catch, you have to put the part on the vehicle within 15 days to activate the year warranty. It took me that long to find someone to do the work. When I did find someone the motor was a newer model, which had to modified in order to fit into my car. Now after getting the work done on my car I'm still having issues with my car. Had someone check it and discovered that the motor is no good. I called them to speak about a refund and they mention the 15 day activation. Meaning they couldn't give me a refund. Now I see why the company delivered the motor for fifty dollars rather than one-hundred and fifty dollars.

On march 6 I bought a transmission from this (company)they pulled my money from my bank the same day. I received the transmission 2 weeks after and to my surprise the transmission did not work at all forward, i have a lot of problems with these people no transmission no money they want me to send the transmission to Massachusetts for warranty to check and after according to them i'll get my money refunded. I'm still waiting for the address, so be careful with this bunch of liars they only want your money.

Bad really bad business, I frustrated I don't have the engine and I don't have mi money back to mi bank account, in one click they remove mi money now 20 days after nothing,
And after call them again; they tell me to wait for refund only 80% of my money back.
When I call for engine I ask about engine with warranty for work not for broken engine.
Terrible experience with JEREMIAH sales person and supervisor BRIAN (liars)