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Ashford has a rating of 4.6 stars from 3,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ashford most frequently mention great price, customer service, and fast delivery. Ashford ranks 2nd among Watch sites.
Proactively asks for customer feedback
This company responds to reviews on average within 20 days
11,471 reviews
Purchased 8 watches at one time for gifts to friends. Watches arrived promptly and in perfect condition. I was very satisfied with the watches and the service. Friends liked the watches very much and no one has had any problems with them. Excellent transaction.
Very good. I would recommend everyone to choose ashford.
Good prices and easy to navigate and place the order.
Have good prices and good service
Date of experience: March 12, 2023
Order arrived as it appeared,
Promptly,
Enjoying it very much
Date of experience: April 21, 2023
It runs a little while and then stops. I have tried over and over. Some times it runs a couple of hours.
Maybe I contacted the wrong people.
I always thought it was a good value.
* Ashford attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 2, 2022
Quickly shipped and delivered the products, the products were also well packaged, I recommend
Date of experience: May 26, 2023
Best price on the internet that I could find on the date of purchase.
Best price.
Date of experience: October 14, 2023
Great! The shopping experience was
Very easy to navigate and making a selection
Good selection
Date of experience: December 15, 2023
Items ordered were delivered quickly and were in great shape.
Date of experience: March 6, 2023
Shipped quickly and arrived before promised. Website had good pictures.
Date of experience: December 15, 2023
I like the items and the delivery is fast. Definitely I will recommend ashford.
Because it’s a discounted price at a good quality of items. Excellent in customer service too.
Date of experience: January 21, 2023
Very fast shipping. Will buy again. Thank you very much!
Selection and prices
Date of experience: June 4, 2023
Packaging and delivery received in a timely and secured manner.
Based on a recommendation
Date of experience: January 26, 2023
Great selection of watches, a lot of different brands
Date of experience: November 13, 2023
Ordering is always fast and easy. The items always shipped promptly and well packaged.
Have ordered many watches from Ashford… Great values pop up all the time.
Date of experience: January 30, 2023
Flawless. I was notified of all the stops the package made along the way.
Date of experience: April 12, 2023
Quick shipping. Good price. Extra savings with coupon. Next day shipping is really good
Date of experience: August 10, 2023
Good price and fast shipping. Painless and easy shopping experience.
Good price on the watch i was looking at.
Date of experience: February 1, 2023
Good selection. Fast delivery. Very good price (although the advertised "original" price was higher than the price on the watch company website)
Date of experience: August 2, 2022
The 5% coupon would not work. The site was good, easy to navigate but coupon code on the site itself didn't work
Date of experience: November 25, 2022
Very good. Great experience with them, watch selection is great.
Variety of watch brands.
Date of experience: April 14, 2023
Great quality and price. Nice looking watch
Easy shopping experience
Nice and affordable prices
Previous experience of shopping with Ashford
Date of experience: February 13, 2023
Everything was easy to do and the price was excellent
Date of experience: February 21, 2023
Transaction went very well, fast delivery. I recommend the seller.
Date of experience: December 13, 2023
Date of experience: November 8, 2023
Date of experience: November 23, 2022
Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
We are headquartered in one of New York City’s most iconic neighborhoods and a hub for all things luxury, Tribeca!
Although Ashford.com has been in business since 1997 and pioneered the sale of luxury timepieces on the web. We take great pride in being one of the pioneers in the watch ecommerce industry and strive to treat each customer with respect and fairness.
Hello,
Thank you for your review. We see that you were given the return as well as it was refunded. Please reach out to customer service for any assistance you may need