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    Ashford

2024 CUSTOMER CHOICE AWARD

Ashford

Corporate Values

Overview

Ashford has a rating of 4.6 stars from 3,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ashford most frequently mention great price, customer service, and fast delivery. Ashford ranks 2nd among Watch sites.

Proactively asks for customer feedback

This company responds to reviews on average within 20 days

Positive reviews (last 12 months): 90.6%
Positive
1,738
Neutral
61
Negative
120
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Instant Feedback

11,411 reviews

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How would you rate Ashford?
Business's Favorite Review

“Excellent transaction.”

Ed S.
8/4/21

Purchased 8 watches at one time for gifts to friends. Watches arrived promptly and in perfect condition. I was very satisfied with the watches and the service. Friends liked the watches very much and no one has had any problems with them. Excellent transaction.

Date of experience: 8/3/21
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Top Positive Review

“Very good”

Tamilselvan W.
6/1/22

Very good. I would recommend everyone to choose ashford.

Date of experience: 6/1/22
See positive reviews

Reviews (3,900)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (112) customer service (342) quality watches (36) thanks ashford (18) warranty card (20)
Thumbnail of user andrewh1774
California
2 reviews
0 helpful votes
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August 30th, 2022
Verified purchase

Nice quality. Nice fit. Look good. Why I have nothing more I need to say. I do not wish to write a book. I AM HAPPY WITH MY PURCHASE THANK YOU!

Date of experience: August 30, 2022

Thumbnail of user lisab5168
Massachusetts
1 review
0 helpful votes
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October 30th, 2023
Verified purchase

Fast service, quality product and very reasonably priced.

Date of experience: October 30, 2023

Thumbnail of user mikalahc1
Washington
1 review
0 helpful votes
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September 20th, 2023
Verified purchase

Shipping was super fast and I was updated every step of the way!

Date of experience: September 20, 2023

Thumbnail of user knute1
Norway
1 review
0 helpful votes
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October 18th, 2023
Verified purchase

Very satisfied overall. Easy order process, quick order handling. Fast shipping.

Reason I chose this business:

Read good feedback about them

Date of experience: October 18, 2023

Thumbnail of user juliol141
Washington
1 review
0 helpful votes
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March 28th, 2023
Verified purchase

God website I ordered a Tissot t-classic powermatic 80 with no know damage or no scratches.

Reason I chose this business:

I was able to pay with Paypal and trusted in God.

Date of experience: March 28, 2023

Thumbnail of user vinc17
New York
1 review
0 helpful votes
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October 6th, 2023
Verified purchase
• Updated review

Great place to purchase your sunglasses from great prices also thank you

Reason I chose this business:

I always get my sunglasses here

Date of experience: October 6, 2023

Great site
April 26th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Great glasses

Date of experience: April 26, 2023

Great site for quality sunglasses
August 5th, 2022
Verified site experience
• Previous review

Date of experience: August 5, 2022

Thumbnail of user fatemab7
California
1 review
0 helpful votes
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October 27th, 2023
Verified purchase

Shopping experience is so good.……………………………………………..

Reason I chose this business:

Because I love the discount

Date of experience: October 27, 2023

Thumbnail of user franks2146
Arizona
1 review
0 helpful votes
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June 24th, 2023
Verified purchase

Sent me a watch that I did not order. Then claimed I was the one who made the mistake.

they keep claiming I made a mistake

Reason I chose this business:

Had good experience previously

Service

Date of experience: June 24, 2023

Thumbnail of user dexterj54
Texas
1 review
0 helpful votes
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July 6th, 2023
Verified purchase

I got the best price I'd seen on the internet and it was shipped the same day. Very happy.

Reason I chose this business:

Selection and pricing

Date of experience: July 6, 2023

Thumbnail of user bradforda16
Georgia
1 review
0 helpful votes
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July 29th, 2022
Verified purchase

If you want a good bargain this is a good place to start. Fast shipping. Product was as described.

Date of experience: July 29, 2022

Thumbnail of user hossebm
California
1 review
0 helpful votes
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September 10th, 2022
Verified purchase

I had an issue with the UPS they delivered my watch to another address but I was able to fix the issue and UPS got it back after 2 days

A+

Service

Date of experience: September 10, 2022

Thumbnail of user unfcuu
Zimbabwe
1 review
0 helpful votes
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November 3rd, 2022
Verified purchase

I have always been supported quickly by Nick as soon as i put a new order and notify him.

Once I did not like a watch that I ordered and sent it back for refund. It was done without any problem

Reason I chose this business:

Good products at good prices

Service

Date of experience: November 3, 2022

Thumbnail of user harsham11
Texas
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

Great value for money. Watch looks very elegant. It was a surprise for my wife and she loved it.

Date of experience: February 4, 2023

Thumbnail of user lamontc35
Louisiana
1 review
0 helpful votes
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July 20th, 2022
Verified purchase

I was able to order quickly. The price was excellent and I received my package in a timely fashion.

Reason I chose this business:

You all had the watch I was looking for at a reasonable price.

Date of experience: July 20, 2022

Thumbnail of user guillermof43
Texas
1 review
0 helpful votes
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June 6th, 2023
Verified purchase
• Updated review

I has a small issue with the watch and they're working to solve the situation as soon as possible.

Reason I chose this business:

I love the store. Great prices always

Service

Date of experience: June 6, 2023

It was so fast and easy
October 24th, 2022
Verified site experience
• Previous review
Reason I chose this business:

I like the website always

Date of experience: October 24, 2022

I couldn't log into my account
June 29th, 2022
Verified site experience
• Previous review
Reason I chose this business:

I love the store

Date of experience: June 29, 2022

Thumbnail of user franckl10
France
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

Commande bien arrivé je recommande ce site a tout personne

Date of experience: July 24, 2024

Thumbnail of user stevenm2981
Florida
1 review
0 helpful votes
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October 14th, 2023
Verified purchase

Best price on the internet that I could find on the date of purchase.

Reason I chose this business:

Best price.

Date of experience: October 14, 2023

Thumbnail of user lorettac279
New York
1 review
0 helpful votes
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October 22nd, 2023
Verified purchase

Very professional site. Many different styles to choose from.

Date of experience: October 22, 2023

Thumbnail of user christinaa764
Colorado
1 review
0 helpful votes
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September 3rd, 2023
Verified purchase

Great products, and easy to order! Nice surprise to have a discount code pop to encourage the sale.

Reason I chose this business:

The designer brands!

Service

Date of experience: September 3, 2023

Thumbnail of user lalitkumarm
Texas
1 review
1 helpful vote
  • Send Message
October 21st, 2023
Verified purchase

Simple to order and product came in new condition.

Date of experience: October 21, 2023

Thumbnail of user luizs30
Brazil
1 review
0 helpful votes
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October 20th, 2023
Verified purchase
• Updated review

Satisfied with the process. I intend to buy in near future.

Reason I chose this business:

I have already bought before and had no problems

Service

Date of experience: October 20, 2023

A nice watch for any use: Hamilton.
February 3rd, 2023
Verified purchase
• Previous review

Perfect. No problem during the process. I would buy again in the near future.

Reason I chose this business:

I have already bought in near past.

Date of experience: February 3, 2023

Thumbnail of user derickt12
Singapore
1 review
0 helpful votes
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July 19th, 2023
Verified purchase

This is my first-time buying things from this platform. I Will buy again.

Reason I chose this business:

Just came across when I am looking at the price of the item that i wanted to buy.

Date of experience: July 19, 2023

Thumbnail of user rickb1129
Nebraska
1 review
0 helpful votes
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April 26th, 2023
Verified purchase

Order was easy and came in the mail in just a few days.

Reason I chose this business:

Saw it on line when I googled Oakley sunglasses.

Date of experience: April 26, 2023

Thumbnail of user bradp428
Illinois
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Great site, great selection! Easy checkout- many payment options! Watch arrived as promised.

Reason I chose this business:

BEST prices on watches. Period!

Date of experience: May 2, 2023

Thumbnail of user chengb2
New York
1 review
0 helpful votes
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June 8th, 2023
Verified purchase

The page runs lots of memory on the laptop. Other things were perfect.

Reason I chose this business:

My last experience with Ashford was great. Affordable and great value.

Date of experience: June 8, 2023

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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!

Business Highlights

  • Luxury Discounted Watches
  • Luxury Discounted Jewelry
  • Luxury Discounted Sunglasses

Business History

We are headquartered in one of New York City’s most iconic neighborhoods and a hub for all things luxury, Tribeca!
Although Ashford.com has been in business since 1997 and pioneered the sale of luxury timepieces on the web. We take great pride in being one of the pioneers in the watch ecommerce industry and strive to treat each customer with respect and fairness.

Company Representative

Thumbnail of user ashfordw1
Ashford W.
Customer Service Manager
Typically responds within 20 days

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