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    Ashford

2024 CUSTOMER CHOICE AWARD

Ashford

Corporate Values

Overview

Ashford has a rating of 4.6 stars from 3,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ashford most frequently mention great price, customer service, and fast delivery. Ashford ranks 2nd among Watch sites.

Proactively asks for customer feedback

This company responds to reviews on average within 20 days

Positive reviews (last 12 months): 90.6%
Positive
1,747
Neutral
61
Negative
121
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Instant Feedback

11,349 reviews

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How would you rate Ashford?
Business's Favorite Review

“Excellent transaction.”

Ed S.
8/4/21

Purchased 8 watches at one time for gifts to friends. Watches arrived promptly and in perfect condition. I was very satisfied with the watches and the service. Friends liked the watches very much and no one has had any problems with them. Excellent transaction.

Date of experience: 8/3/21
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Top Positive Review

“Very good”

Tamilselvan W.
6/1/22

Very good. I would recommend everyone to choose ashford.

Date of experience: 6/1/22
See positive reviews

Reviews (3,899)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (112) customer service (342) quality watches (36) thanks ashford (18) warranty card (20)
Thumbnail of user honeylettg1
Wisconsin
1 review
0 helpful votes
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February 3rd, 2023
Verified purchase

I love it. My husband likes it too. Will surely order again!

Reason I chose this business:

Fast and easy to transact

Date of experience: February 3, 2023

Thumbnail of user suriawatim
BN
1 review
0 helpful votes
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July 21st, 2022
Verified purchase

Good and valuable. The good is exactly what it has been displayed.

Reason I chose this business:

Big deal on discounted items

Date of experience: July 21, 2022

Thumbnail of user victorc725
New Jersey
1 review
0 helpful votes
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May 12th, 2023
Verified purchase

It was very user friendly shopping online. I recommend shopping at Ashford.

Date of experience: May 12, 2023

Thumbnail of user nathanm609
California
3 reviews
0 helpful votes
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August 4th, 2022
Verified purchase
• Updated review

Excellent service good watch would buy again. Always wanted a Hamilton watch

Date of experience: August 4, 2022

Good service today
July 24th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Good Service this day

Date of experience: July 24, 2022

Excellent deals
July 14th, 2022
Verified site experience
• Previous review

Date of experience: July 14, 2022

Good service
June 11th, 2022
Verified site experience
• Previous review

Date of experience: June 11, 2022

Thumbnail of user tammys1347
Oklahoma
1 review
0 helpful votes
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January 14th, 2023
Verified purchase

Quick and easy. Great quality. Easy to order. Shipping alerts were helpful.

Reason I chose this business:

Saw this deal on hip2save

Date of experience: January 14, 2023

Thumbnail of user mariaraquezag
Iowa
1 review
0 helpful votes
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May 20th, 2023
Verified purchase

I love it and the shipping was very fast as I thought

Reason I chose this business:

Because they have have a huge sale price

Date of experience: May 20, 2023

Thumbnail of user alvydev
Lithuania
1 review
0 helpful votes
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October 5th, 2022
Verified purchase

I received the product very quickly, I recommend everyone to shop hera

Date of experience: October 5, 2022

Thumbnail of user chane5
Hong Kong
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

Delivery is fast and good. The speed is faster than my expectations.

Reason I chose this business:

The price is reasonable.

Date of experience: May 19, 2023

Thumbnail of user adamb1820
Oregon
1 review
0 helpful votes
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March 30th, 2023
Verified purchase

You send to many marketing emails. But the product arrived in reasonable time to the west coast

Reason I chose this business:

Unique watches, crazy good pricing

Date of experience: March 30, 2023

Thumbnail of user joeg1114
Texas
2 reviews
0 helpful votes
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June 8th, 2022
Verified purchase

Easy website to use! Fast delivery. Very good selection to choose from.

Reason I chose this business:

Brads Deals

Date of experience: June 8, 2022

Thumbnail of user ashfordw1
Ashford W. – Ashford Rep

Hello,
Thank you for your review. We are glad to hear you had a positive experience. Please reach out to customer service for any assistance you may need.
Best regards,
Ashford Watches

Thumbnail of user miguela567
Mexico
1 review
0 helpful votes
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December 2nd, 2022
Verified purchase

Excellent Service and excellent product. It is exactly I was looking for

Date of experience: December 2, 2022

Thumbnail of user jamest2918
Virginia
1 review
0 helpful votes
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December 7th, 2022
Verified purchase
• Updated review

My go to place for great quality gifts for the whole family!

Reason I chose this business:

My fav place to go

Service

Date of experience: December 7, 2022

Love Ashford for years and years to come!
November 29th, 2022
Verified site experience
• Previous review
Reason I chose this business:

My go to for great gifts

Date of experience: November 29, 2022

Thumbnail of user fancyleew
Missouri
2 reviews
0 helpful votes
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December 9th, 2022
Verified purchase

Authentic products with serial numbers. Fast shopping. Great prices. Best prices online.

Reason I chose this business:

Best pricing online.

Date of experience: December 9, 2022

Thumbnail of user michaelk4508
California
1 review
0 helpful votes
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December 10th, 2022
Verified purchase

I've never had an issue with either the company or the products.

Date of experience: December 10, 2022

Thumbnail of user zhix
Florida
1 review
0 helpful votes
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June 26th, 2022
Verified purchase

Everything went well with the purchase, received the watch within a week.

Date of experience: June 26, 2022

Thumbnail of user jamesm7553
Florida
2 reviews
0 helpful votes
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September 29th, 2023
Verified purchase
• Updated review

Surprisingly good deals on interesting and different products.

Date of experience: September 29, 2023

Surprisingly good deals
September 19th, 2023
Verified site experience
• Previous review

Date of experience: September 19, 2023

Thumbnail of user aigerimt
Netherlands
1 review
0 helpful votes
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September 28th, 2023
Verified purchase

Great thanks a lot you are the best. Fast delivery

Date of experience: September 28, 2023

Thumbnail of user jordant340
Texas
1 review
0 helpful votes
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September 26th, 2023
Verified purchase

Good price. Fast shipping. Beautiful watch. All around a great experience.

Date of experience: September 26, 2023

Thumbnail of user edwardg1026
Nevada
1 review
0 helpful votes
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September 25th, 2023
Verified purchase

Quick,easy and correct. Shipped super fast! I will buy from Ashford again.

Date of experience: September 25, 2023

Thumbnail of user thomasr2335
Florida
1 review
0 helpful votes
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September 12th, 2023
Verified purchase

Price is excellent and checkout was fast and easy.

Reason I chose this business:

They offered a great deal for what I was looking for.

Date of experience: September 12, 2023

Thumbnail of user karenb4753
Australia
1 review
0 helpful votes
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August 12th, 2023
Verified purchase
• Updated review

Everything went smoothly without a hitch. I'm a very satisfied customer.

Reason I chose this business:

Recommended by friend

Date of experience: August 12, 2023

Cart process was a bit clunky and slow
September 1st, 2023
Verified site experience
• Previous review
Reason I chose this business:

Recommended by friend

Date of experience: August 2, 2023

Thumbnail of user maorm3
Florida
1 review
0 helpful votes
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September 23rd, 2023
Verified purchase

Love that it's great and they came in perfect will definitely use again

Date of experience: September 23, 2023

Thumbnail of user himanshuc18
Australia
1 review
0 helpful votes
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September 23rd, 2023
Verified purchase

Received warranty unstamped which was disappointing

Service

Date of experience: September 23, 2023

Thumbnail of user josepht1229
New York
1 review
0 helpful votes
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July 26th, 2023
Verified purchase
• Updated review

Great company to deal with,watches always what they say they are

Reason I chose this business:

Was just looking but bought a watch for myself and my wife

Date of experience: July 26, 2023

Great company,have made many purchases and very happy...
May 18th, 2023
Verified site experience
• Previous review

Great company,have made many purchases and very happy with prodct,quality and support staff

Reason I chose this business:

Saw a watch simply had to have

Date of experience: May 18, 2023

Great service
July 11th, 2022
Verified purchase
• Previous review

Love ashford, have great watches, very happy with ashford

Date of experience: July 11, 2022

Great service
June 12th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Choose and great company treo work with, love their sales and service

Date of experience: June 12, 2022

Thumbnail of user daveg48
GB
1 review
0 helpful votes
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July 31st, 2023
Verified purchase

All on line. Express delivery ensured next day delivery as well!

Couldn't upgrade delivery service so had to cancel and reorder

Reason I chose this business:

Great price and good service

Service

Date of experience: July 31, 2023

Sitejabber for Business

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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!

Business Highlights

  • Luxury Discounted Watches
  • Luxury Discounted Jewelry
  • Luxury Discounted Sunglasses

Business History

We are headquartered in one of New York City’s most iconic neighborhoods and a hub for all things luxury, Tribeca!
Although Ashford.com has been in business since 1997 and pioneered the sale of luxury timepieces on the web. We take great pride in being one of the pioneers in the watch ecommerce industry and strive to treat each customer with respect and fairness.

Company Representative

Thumbnail of user ashfordw1
Ashford W.
Customer Service Manager
Typically responds within 20 days

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