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    Ashford

2024 CUSTOMER CHOICE AWARD

Ashford

Corporate Values

Overview

Ashford has a rating of 4.6 stars from 3,870 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ashford most frequently mention great price, customer service, and fast delivery. Ashford ranks 2nd among Watch sites.

Proactively asks for customer feedback

This company responds to reviews on average within 20 days

Positive reviews (last 12 months): 90.8%
Positive
1,728
Neutral
58
Negative
117
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Instant Feedback

11,299 reviews

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How would you rate Ashford?
Business's Favorite Review

“Excellent transaction.”

Ed S.
8/4/21

Purchased 8 watches at one time for gifts to friends. Watches arrived promptly and in perfect condition. I was very satisfied with the watches and the service. Friends liked the watches very much and no one has had any problems with them. Excellent transaction.

Date of experience: 8/3/21
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Top Positive Review

“Very good”

Tamilselvan W.
6/1/22

Very good. I would recommend everyone to choose ashford.

Date of experience: 6/1/22
See positive reviews

Reviews (3,870)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (112) customer service (342) quality watches (36) thanks ashford (18) warranty card (20)
Thumbnail of user arielleh22
Maryland
1 review
0 helpful votes
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August 20th, 2022
Verified purchase

Great prices and quick, affordable shipping and easy website to use

Reason I chose this business:

Good prices, 2 year warranty, new product

Date of experience: August 20, 2022

Thumbnail of user mohammadh212
Rhode Island
1 review
0 helpful votes
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May 7th, 2023
Verified purchase

As described. Delivered as promised. Would not hesitate to order again

Date of experience: May 7, 2023

Thumbnail of user christopherb2457
Texas
1 review
0 helpful votes
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March 21st, 2023
Verified purchase

I love the watch! It's exactly what I was looking for.

Date of experience: March 21, 2023

Thumbnail of user jenniferc4006
South Carolina
1 review
0 helpful votes
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November 18th, 2022
Verified purchase

Easy order and delivery. Item came early and was well packaged.

Reason I chose this business:

They had the frames I wanted, which were an old style I couldn’t find in stores. Also price and convenience.

Date of experience: November 18, 2022

Thumbnail of user samuell622
New York
1 review
0 helpful votes
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June 13th, 2023
Verified purchase

Never got my watch don't order from them sorry for them

Reason I chose this business:

Make sure the item is available

Service

Date of experience: May 14, 2023

Thumbnail of user ashfordw1
Ashford W. – Ashford Rep

Hello,
Thank you for your review. Please reach out to customer service for any assistance you may need

Thumbnail of user matthewr1094
New Jersey
1 review
0 helpful votes
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November 21st, 2022
Verified purchase

The products are a value and amazing In quality and style.

Date of experience: November 21, 2022

Thumbnail of user michaelt3820
Arizona
1 review
0 helpful votes
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March 26th, 2023
Verified purchase

I was impressed how quickly I received my watch. Well packaged.

Reason I chose this business:

I have purchased 7 or 8 watches, all winners!

Date of experience: March 26, 2023

Thumbnail of user elizabethj1226
New York
1 review
0 helpful votes
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August 6th, 2022
Verified purchase
• Updated review

Very good price and fast delivery. Cheapest price in the market

Reason I chose this business:

Cheapest price in d market

Date of experience: August 6, 2022

Not so good
August 26th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Cheapest price in d market

Date of experience: July 27, 2022

Thumbnail of user ninelg
Washington
1 review
0 helpful votes
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September 12th, 2023
Verified purchase

It was very easy and quick, nice quality watch at a good price.

Reason I chose this business:

Good variety and good prices

Date of experience: September 12, 2023

Thumbnail of user jamesw5707
Maryland
2 reviews
0 helpful votes
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May 22nd, 2023
Verified purchase

Had the watch in 3 days and happy with the service!

Reason I chose this business:

Online repeat customer

Date of experience: May 22, 2023

Thumbnail of user ceciliaj53
Michigan
1 review
0 helpful votes
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August 31st, 2022
Verified purchase

Loved the choices and the site was so easy to use!

Date of experience: August 31, 2022

Thumbnail of user hectort53
Washington
2 reviews
0 helpful votes
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April 2nd, 2023
Verified purchase

Item is first class But the parcel service is very bad.

Reason I chose this business:

The item and service is first class

Date of experience: April 2, 2023

Thumbnail of user michaelw5573
Louisiana
1 review
0 helpful votes
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December 8th, 2022
Verified purchase

Love your products and your prices. Will be shopping more frequently

Reason I chose this business:

Wanted to get my wife some items for the holidays

Date of experience: December 8, 2022

Thumbnail of user stephenm2571
Rhode Island
1 review
0 helpful votes
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December 12th, 2022
Verified purchase

I order what I like, and it comes in that's all...

Reason I chose this business:

I found what I was looking for on this site.

Date of experience: December 12, 2022

Thumbnail of user juans615
Florida
1 review
0 helpful votes
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June 23rd, 2022
Verified purchase

Brand new watch, really beautiful, and super fast shipping and delivery

Reason I chose this business:

The selection of watches and prices are great.

Date of experience: June 23, 2022

Thumbnail of user michelm194
Canada
1 review
0 helpful votes
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July 17th, 2022
Verified purchase

Very good product, great watch at a great price, fast shipping

Date of experience: July 17, 2022

Thumbnail of user michaels7802
New York
2 reviews
0 helpful votes
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September 7th, 2022
Verified purchase

The company's prices and service was great

Very quick and easy

Date of experience: September 7, 2022

Thumbnail of user deboraht1263
Delaware
1 review
0 helpful votes
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December 14th, 2022
Verified purchase

Product arrived promptly and in good order. Good price, no problems.

Date of experience: December 14, 2022

Thumbnail of user rongz8
New York
1 review
0 helpful votes
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June 30th, 2022
Verified purchase

Good price, my wife like it, shipping is fast, good package

Date of experience: June 30, 2022

Thumbnail of user subhodipm1
Washington
1 review
0 helpful votes
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August 10th, 2023
Verified purchase

Quick shipping. Good price. Extra savings with coupon. Next day shipping is really good

Service

Date of experience: August 10, 2023

Thumbnail of user sweetj4
California
1 review
0 helpful votes
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June 29th, 2023
Verified purchase

I found Ashford online, they had a good price, good service, and a great product

Service

Date of experience: June 29, 2023

Thumbnail of user rodneyg251
California
1 review
0 helpful votes
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August 23rd, 2023
Verified purchase

The products and process have been effortless. Great products.

Date of experience: August 23, 2023

Thumbnail of user lanl32
California
1 review
0 helpful votes
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July 22nd, 2023
Verified purchase

I'm like the stylist and very good price and shipping good i'm wait little bit but endings nice

Reason I chose this business:

I’m chosen because style good and affordable price for people to buy

Date of experience: July 22, 2023

Thumbnail of user waynej373
Missouri
1 review
0 helpful votes
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April 23rd, 2023
Verified purchase

Great experience, easy to order, fast order and fast shipping, usual good quality Oakley Sunglasses

Reason I chose this business:

Previous Customer

Date of experience: April 23, 2023

Thumbnail of user feryialk
Australia
1 review
0 helpful votes
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December 23rd, 2022
Verified purchase

I will buy again as the service was very good
And the watch was genuine

Reason I chose this business:

It was by accident however I was happy to buy from asfhford

Date of experience: December 23, 2022

Sitejabber for Business

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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!

Business Highlights

  • Luxury Discounted Watches
  • Luxury Discounted Jewelry
  • Luxury Discounted Sunglasses

Business History

We are headquartered in one of New York City’s most iconic neighborhoods and a hub for all things luxury, Tribeca!
Although Ashford.com has been in business since 1997 and pioneered the sale of luxury timepieces on the web. We take great pride in being one of the pioneers in the watch ecommerce industry and strive to treat each customer with respect and fairness.

Company Representative

Thumbnail of user ashfordw1
Ashford W.
Customer Service Manager
Typically responds within 20 days

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