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    Ashford

2024 CUSTOMER CHOICE AWARD

Ashford

Corporate Values

Overview

Ashford has a rating of 4.6 stars from 3,842 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ashford most frequently mention great price, customer service, and fast delivery. Ashford ranks 2nd among Watch sites.

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 90.7%
Positive
1,705
Neutral
57
Negative
117
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Instant Feedback

11,252 reviews

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How would you rate Ashford?
Business's Favorite Review

“Excellent transaction.”

Ed S.
8/4/21

Purchased 8 watches at one time for gifts to friends. Watches arrived promptly and in perfect condition. I was very satisfied with the watches and the service. Friends liked the watches very much and no one has had any problems with them. Excellent transaction.

Date of experience: 8/3/21
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Top Positive Review

“Very good”

Tamilselvan W.
6/1/22

Very good. I would recommend everyone to choose ashford.

Date of experience: 6/1/22
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Reviews (3,842)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (112) customer service (341) quality watches (36) thanks ashford (17) warranty card (20)
Thumbnail of user mikem4382
Texas
1 review
0 helpful votes
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August 28th, 2023
Verified purchase

Smooth and problem-free. Ashford is my go-to website for great watch deals!

Date of experience: August 28, 2023

Thumbnail of user alfonsoh45
Texas
1 review
0 helpful votes
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August 30th, 2023
Verified purchase
• Updated review

Easy order shipping took for ever not even ups delivered it was forward to us postal service

Reason I chose this business:

Awsome prices

Date of experience: August 30, 2023

Easy peasy
May 1st, 2023
Verified site experience
• Previous review
Reason I chose this business:

Great price

Date of experience: May 1, 2023

Thumbnail of user patricka712
Florida
1 review
0 helpful votes
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August 29th, 2023
Verified purchase

NIce Sunglasses - good price. Easy ordering, free delivery.

Date of experience: August 29, 2023

Thumbnail of user jerryv321
District of Columbia
1 review
0 helpful votes
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September 1st, 2023
Verified purchase

Have yet to be disappointed by quality of product!

Date of experience: September 1, 2023

Thumbnail of user anatolk5
Pennsylvania
1 review
0 helpful votes
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March 12th, 2023
Verified purchase

Good prices and easy to navigate and place the order.

Reason I chose this business:

Have good prices and good service

Date of experience: March 12, 2023

Thumbnail of user omarg183
California
1 review
0 helpful votes
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March 20th, 2023
Verified purchase

Great price amazing product. Thank you! Bought some sunglasses for a really great price!

Date of experience: March 20, 2023

Thumbnail of user ericg1399
Colorado
1 review
0 helpful votes
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September 26th, 2022
Verified purchase

Great value and fast delivery. Very pleased with watch and with pricing. Easy purchase.

Reason I chose this business:

Primarily pricing.

Date of experience: September 26, 2022

Thumbnail of user waheebr
Pennsylvania
1 review
0 helpful votes
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February 13th, 2023
Verified purchase

Great quality and price. Nice looking watch
Easy shopping experience
Nice and affordable prices

Reason I chose this business:

Previous experience of shopping with Ashford

Date of experience: February 13, 2023

Thumbnail of user filipeg8
Brazil
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Ships fast, good follow up on the shipment. Good experience.

Date of experience: August 4, 2022

Thumbnail of user scotth1976
Arkansas
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

All good! Price and product! Looked all over the internet. Ashford had it all!

Reason I chose this business:

There price was the best!

Date of experience: July 1, 2022

Thumbnail of user geoffreyr91
Texas
1 review
0 helpful votes
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August 31st, 2023
Verified purchase

Was shipped really fast with excellent pricing. Paid just under $300 less than most other places.

Reason I chose this business:

Good selection and pricing.

Date of experience: August 31, 2023

Thumbnail of user alfreda158
Australia
1 review
0 helpful votes
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January 26th, 2023
Verified purchase

Packaging and delivery received in a timely and secured manner.

Reason I chose this business:

Based on a recommendation

Date of experience: January 26, 2023

Thumbnail of user markp2498
District of Columbia
1 review
0 helpful votes
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August 27th, 2022
Verified purchase

Love the selection of quality watches and especially the prices.

Reason I chose this business:

Quality selection and price

Date of experience: August 27, 2022

Thumbnail of user christopherd1602
Missouri
1 review
0 helpful votes
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November 28th, 2022
Verified purchase

Easy to shop, great prices, great quality, fast shipping………

Date of experience: November 28, 2022

Thumbnail of user peterk1598
Australia
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Good price and fast shipping. Painless and easy shopping experience.

Reason I chose this business:

Good price on the watch i was looking at.

Date of experience: February 1, 2023

Thumbnail of user viktoriian
France
1 review
0 helpful votes
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May 26th, 2023
Verified purchase

Quickly shipped and delivered the products, the products were also well packaged, I recommend

Date of experience: May 26, 2023

Thumbnail of user halpernc
New York
1 review
0 helpful votes
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February 21st, 2023
Verified purchase

Everything was easy to do and the price was excellent

Date of experience: February 21, 2023

Thumbnail of user tyeacec
Texas
2 reviews
0 helpful votes
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September 2nd, 2022
Verified purchase

Order and shipped the same day! Will definitely order again.

Reason I chose this business:

Price and shipping

Date of experience: September 2, 2022

Thumbnail of user augustoc20
California
1 review
0 helpful votes
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July 15th, 2022
Verified purchase

Great transaction. Thank you. Ashford offers great service as always.

Reason I chose this business:

Internet reference.

Date of experience: July 15, 2022

Thumbnail of user sopheliaj1
Georgia
2 reviews
0 helpful votes
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July 3rd, 2022
Verified purchase

Product was as described and shipping was fast. Very pleased

Reason I chose this business:

Quality, price and precision

Date of experience: July 3, 2022

Thumbnail of user peterl1607
California
1 review
0 helpful votes
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December 9th, 2022
Verified purchase

The watch is authentic and is in great new condition.

Date of experience: December 9, 2022

Thumbnail of user roshalw
Hawaii
2 reviews
0 helpful votes
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June 4th, 2023
Verified purchase

Very fast shipping. Will buy again. Thank you very much!

Reason I chose this business:

Selection and prices

Date of experience: June 4, 2023

Thumbnail of user davidb9106
Ohio
1 review
0 helpful votes
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November 3rd, 2022
Verified purchase

I found just what I was looking for and the pen I wanted was on sale! Excellent!

Service

Date of experience: November 3, 2022

Thumbnail of user laiwahf
New York
1 review
0 helpful votes
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August 6th, 2023
Verified purchase

Burberry sunglasses is great but for me little dark but overall is great, Thanks

Reason I chose this business:

Because price is reasonable.

Date of experience: August 6, 2023

Thumbnail of user chriss4646
Canada
1 review
0 helpful votes
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August 15th, 2023
Verified purchase

Very smooth transaction and arrived very fast and well packed.

Reason I chose this business:

Great reputation and selection

Date of experience: August 15, 2023

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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!

Business Highlights

  • Luxury Discounted Watches
  • Luxury Discounted Jewelry
  • Luxury Discounted Sunglasses

Business History

We are headquartered in one of New York City’s most iconic neighborhoods and a hub for all things luxury, Tribeca!
Although Ashford.com has been in business since 1997 and pioneered the sale of luxury timepieces on the web. We take great pride in being one of the pioneers in the watch ecommerce industry and strive to treat each customer with respect and fairness.

Company Representative

Thumbnail of user ashfordw1
Ashford W.
Customer Service Manager
Typically responds within 23 days

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