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    Ashford

2024 CUSTOMER CHOICE AWARD

Ashford

Corporate Values

Overview

Ashford has a rating of 4.6 stars from 3,829 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ashford most frequently mention great price, customer service, and fast delivery. Ashford ranks 2nd among Watch sites.

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 90.7%
Positive
1,694
Neutral
56
Negative
117
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Instant Feedback

11,227 reviews

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How would you rate Ashford?
Business's Favorite Review

“Excellent transaction.”

Ed S.
8/4/21

Purchased 8 watches at one time for gifts to friends. Watches arrived promptly and in perfect condition. I was very satisfied with the watches and the service. Friends liked the watches very much and no one has had any problems with them. Excellent transaction.

Date of experience: 8/3/21
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Top Positive Review

“Very good”

Tamilselvan W.
6/1/22

Very good. I would recommend everyone to choose ashford.

Date of experience: 6/1/22
See positive reviews

Reviews (3,829)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (112) customer service (341) quality watches (36) thanks ashford (17) warranty card (20)
Thumbnail of user emdadk
New York
1 review
0 helpful votes
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August 10th, 2022
Verified purchase

Nice watch I like my watch and price
I will buy again

Date of experience: August 10, 2022

Thumbnail of user bruceh540
New Jersey
2 reviews
0 helpful votes
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December 17th, 2022
Verified purchase

Best prices and service, Glad I bought it! Nice quality and service.

Reason I chose this business:

Easy to shop with

Date of experience: December 17, 2022

Thumbnail of user johnd7693
California
1 review
0 helpful votes
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February 24th, 2023
Verified purchase

Immediately found on Ashford, immediately shipped, and received.

Reason I chose this business:

Availability - only place that I saw the Glycine model I wanted. Price - extremely competitive to say the least.

Date of experience: February 24, 2023

Thumbnail of user scottp1395
Florida
1 review
0 helpful votes
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July 16th, 2022
Verified purchase

Very fast shipping and awesome price. Very satisfied!

Date of experience: July 16, 2022

Thumbnail of user rossh186
Colorado
2 reviews
0 helpful votes
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July 11th, 2022
Verified purchase

Great experience time after time coming from Ashford.

Reason I chose this business:

I have purchased many watches from Ashford over many years. Always a great value and good experience overall.

Date of experience: July 11, 2022

Thumbnail of user carlosf339
Florida
2 reviews
0 helpful votes
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January 29th, 2023
Verified purchase

Good experience, ground delivery service slow but good

Reason I chose this business:

Price and sales

Date of experience: January 29, 2023

Thumbnail of user hectorc364
California
1 review
0 helpful votes
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July 30th, 2023
Verified purchase

From watch selection to shipping, the experience was excellent.

Date of experience: July 30, 2023

Thumbnail of user bentonc17
Michigan
1 review
0 helpful votes
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July 30th, 2023
Verified purchase

I did not expect such a smooth transaction and high quality item. Shipping was fast.

Date of experience: July 30, 2023

Thumbnail of user olegg52
Costa Rica
1 review
0 helpful votes
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July 30th, 2023
Verified purchase

Very satisfied with the product and experience. Fast shipping!

Reason I chose this business:

Price and selection

Date of experience: July 30, 2023

Thumbnail of user allisond151
North Carolina
2 reviews
0 helpful votes
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July 30th, 2023
Verified purchase

Good experience all the way around. Great pricing. Fast shipping.

Reason I chose this business:

Great price and fast shipping.

Date of experience: July 30, 2023

Thumbnail of user alainac37
Pennsylvania
1 review
0 helpful votes
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July 31st, 2023
Verified purchase

Great to order on and very easy shipping experience

Date of experience: July 31, 2023

Thumbnail of user amadorg5
California
1 review
0 helpful votes
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July 31st, 2023
Verified purchase
• Updated review

Very nice quality product and easy to follow procedure.

Reason I chose this business:

I bought some quality products before and I had no problem.

Date of experience: July 31, 2023

Good stuff and affordable prices
June 30th, 2023
Verified site experience
• Previous review

Date of experience: June 30, 2023

Thumbnail of user sunilk82
Maryland
2 reviews
0 helpful votes
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March 11th, 2023
Verified purchase

Great prices quick shipping. Awesome selection. Great variety

Date of experience: March 11, 2023

Thumbnail of user d.h14
Alaska
1 review
0 helpful votes
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August 1st, 2023
Verified purchase

Watch was as advertised and a great addition to my collection. I will be buying more.

Reason I chose this business:

Youtube video

Date of experience: August 1, 2023

Thumbnail of user hangp3
Viet Nam
1 review
0 helpful votes
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August 2nd, 2023
Verified purchase

I feel comfortable but glass is smaller than me. It's ok

Service

Date of experience: August 2, 2023

Thumbnail of user popoyp
California
1 review
0 helpful votes
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August 4th, 2023
Verified purchase

Prompt online service!……………………………….thanks…………………..

Date of experience: August 4, 2023

Thumbnail of user anthonyc2158
West Virginia
1 review
0 helpful votes
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August 2nd, 2022
Verified purchase

Great price. Fast shipping. Great watch. Would recommend watch and seller.

Date of experience: August 2, 2022

Thumbnail of user thanhv18
Texas
2 reviews
0 helpful votes
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November 18th, 2022
Verified purchase

Very fast delivery with good product. Overall good.

Date of experience: November 18, 2022

Thumbnail of user alexc1228
New York
2 reviews
0 helpful votes
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February 10th, 2023
Verified purchase

Good experience good watches at great prices. Great shipping got watches right away.

Reason I chose this business:

Prices on all watches

Date of experience: February 10, 2023

Thumbnail of user angels449
New York
2 reviews
0 helpful votes
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May 10th, 2023
Verified purchase

A lot of quality brands at a fraction of the price

Reason I chose this business:

Randomly found it through Brad deals

Date of experience: May 10, 2023

Thumbnail of user bessonovs
Kazakhstan
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

The watch matches the description. Delivered very quickly

Date of experience: November 22, 2022

Thumbnail of user josephc3803
California
1 review
0 helpful votes
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August 3rd, 2023
Verified purchase

Great shopping experience and will look to your site for future watch purchases

Reason I chose this business:

Had the watch I wanted

Date of experience: August 3, 2023

Thumbnail of user nancys2869
Florida
2 reviews
0 helpful votes
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June 9th, 2022
Verified purchase

Wonderful experience; the price good( the product great.

Reason I chose this business:

My husband told me to go there

Date of experience: June 9, 2022

Thumbnail of user ashfordw1
Ashford W. – Ashford Rep

Hello,
Thank you for your review. We are glad to hear you had a positive experience. Please reach out to customer service for any assistance you may need.
Best regards,
Ashford Watches

Thumbnail of user aaldertk
Netherlands
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

Good. Easy international transaction. Fast website good pictures

Reason I chose this business:

Did order before

Date of experience: December 5, 2022

Thumbnail of user deborahd1903
Virginia
1 review
0 helpful votes
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December 9th, 2022
Verified purchase

No problems! No problems no problems no problems. Just trying to fill out the 50 characters.

Date of experience: December 9, 2022

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!

Business Highlights

  • Luxury Discounted Watches
  • Luxury Discounted Jewelry
  • Luxury Discounted Sunglasses

Business History

We are headquartered in one of New York City’s most iconic neighborhoods and a hub for all things luxury, Tribeca!
Although Ashford.com has been in business since 1997 and pioneered the sale of luxury timepieces on the web. We take great pride in being one of the pioneers in the watch ecommerce industry and strive to treat each customer with respect and fairness.

Company Representative

Thumbnail of user ashfordw1
Ashford W.
Customer Service Manager
Typically responds within 23 days

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