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    Ashford

2024 CUSTOMER CHOICE AWARD

Ashford

Corporate Values

Overview

Ashford has a rating of 4.6 stars from 3,807 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ashford most frequently mention great price, customer service, and fast delivery. Ashford ranks 2nd among Watch sites.

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 90.7%
Positive
1,680
Neutral
55
Negative
117
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Instant Feedback

11,170 reviews

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How would you rate Ashford?
Business's Favorite Review

“Excellent transaction.”

Ed S.
8/4/21

Purchased 8 watches at one time for gifts to friends. Watches arrived promptly and in perfect condition. I was very satisfied with the watches and the service. Friends liked the watches very much and no one has had any problems with them. Excellent transaction.

Date of experience: 8/3/21
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Top Positive Review

“Very good”

Tamilselvan W.
6/1/22

Very good. I would recommend everyone to choose ashford.

Date of experience: 6/1/22
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Reviews (3,807)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (110) customer service (340) quality watches (36) thanks ashford (17) warranty card (20)
Thumbnail of user annas1728
Texas
2 reviews
0 helpful votes
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November 9th, 2022
Verified purchase

Love sunglasses, but wish they came wt hard case instead.

Date of experience: November 9, 2022

Thumbnail of user marekm40
Thailand
1 review
0 helpful votes
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March 10th, 2023
Verified purchase

Purchased many times from this shop. Always great pleasure to do business with them.

Reason I chose this business:

Prices and service for watches and sunglasses.

Date of experience: March 10, 2023

Thumbnail of user dianew1701
Texas
1 review
0 helpful votes
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February 7th, 2023
Verified purchase

Prettier than pictured! Perfect size. Wish it came with working battery, now I have to buy one.

Date of experience: February 7, 2023

Thumbnail of user christopherw1716
Pennsylvania
1 review
0 helpful votes
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January 23rd, 2023
Verified purchase

Great transaction! Thanks for everything! Fast shipment.

Date of experience: January 23, 2023

Thumbnail of user albertm709
Maryland
1 review
0 helpful votes
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January 22nd, 2023
Verified purchase

From purchase to delivery everything exceeded expectations.

Date of experience: January 22, 2023

Thumbnail of user trun7
Kentucky
1 review
0 helpful votes
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September 23rd, 2022
Verified purchase

On time delivery. Quick and professional customer service.

Date of experience: September 23, 2022

Thumbnail of user salinac16
Michigan
1 review
0 helpful votes
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December 27th, 2022
Verified purchase

Pleasant, exactly what I ordered and met my expectations.

Service

Date of experience: December 27, 2022

Thumbnail of user nedeljkov
Ohio
1 review
0 helpful votes
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September 23rd, 2022
Verified purchase

Very fast loading pages. Great collection of watches.

Reason I chose this business:

Unlike other quite often very confusing WEB sites selling watches Ashford gives me better browsing searching and viewing experience.

Date of experience: September 23, 2022

Thumbnail of user sheldonk33
California
1 review
0 helpful votes
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July 5th, 2022
Verified purchase

Repeat buyer, solid vendor! Ashford selection is ok, but there are some diamonds in the rough!

Service

Date of experience: July 5, 2022

Thumbnail of user joshuas731
Colorado
2 reviews
0 helpful votes
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September 22nd, 2022
Verified purchase

Easy to buy through Ashford and very prompt delivery.

Date of experience: September 22, 2022

Thumbnail of user sonnym48
California
1 review
0 helpful votes
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September 22nd, 2022
Verified purchase

Excellent service great price Brand new watch.
Will buy again from Ashford

Date of experience: September 22, 2022

Thumbnail of user loud100
Texas
1 review
0 helpful votes
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November 10th, 2022
Verified purchase

Love Ashford. Great place to purchase watches at reasonable prices.

Date of experience: November 10, 2022

Thumbnail of user gregm1166
Washington
1 review
0 helpful votes
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November 10th, 2022
Verified purchase

Best deals, great selection, who could ask for more?

Reason I chose this business:

Easy ordering.

Service

Date of experience: November 10, 2022

Thumbnail of user robertm4997
Texas
3 reviews
0 helpful votes
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April 28th, 2023
Verified purchase
• Updated review

Thank you for special offer on this Thomas Earnshaw watch

Reason I chose this business:

Have had good past experiences on watch orders with Ashford.

Date of experience: April 28, 2023

Thank you for special offers
April 18th, 2023
Verified site experience
• Previous review

Date of experience: April 18, 2023

Thumbnail of user mamtac6
Rhode Island
1 review
0 helpful votes
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April 29th, 2023
Verified purchase

Easy to browse the site. Nice variety of products.

Date of experience: April 29, 2023

Thumbnail of user wayneb973
Iowa
1 review
0 helpful votes
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March 19th, 2023
Verified purchase
• Updated review

Coupon code sent via email did not work!
A little frustrating.

Date of experience: March 19, 2023

Coupon code sent via email did not work!
April 5th, 2023
Verified site experience
• Previous review

Date of experience: March 6, 2023

Thumbnail of user joanc827
Florida
1 review
0 helpful votes
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July 5th, 2022
Verified purchase

As described. Very fast shipping. Recommended.!
Will buy again.

Reason I chose this business:

Customers reviews.

Date of experience: July 5, 2022

Thumbnail of user reidk37
New York
1 review
0 helpful votes
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March 15th, 2023
Verified purchase

Perfect, delivery was fast And glasses are beautiful.

Reason I chose this business:

Personal inquiry

Date of experience: March 15, 2023

Thumbnail of user brendas2247
North Carolina
1 review
0 helpful votes
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November 14th, 2022
Verified purchase

Bought before love the quality and price,fast shipping

Date of experience: November 14, 2022

Thumbnail of user carllenem
New York
1 review
0 helpful votes
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March 12th, 2023
Verified purchase

Nice selection, easy order for product and great fulfillment!

Reason I chose this business:

Price and product

Date of experience: March 12, 2023

Thumbnail of user donnam1130
California
2 reviews
18 helpful votes
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March 12th, 2023
Verified purchase
• Updated review

No problems, easy purchase, good products to choose from

Reason I chose this business:

Good past experience

Date of experience: March 12, 2023

Would have appreciated free shipping
March 2nd, 2023
Verified site experience
• Previous review
Reason I chose this business:

Good past experience

Date of experience: March 2, 2023

Thumbnail of user sterlingr41
California
1 review
0 helpful votes
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March 12th, 2023
Verified purchase

Easy to navigate thru site, purchase item. Shipping was fast.

Reason I chose this business:

Notification of a sale on watches

Date of experience: March 12, 2023

Thumbnail of user tobyu6
New Jersey
1 review
0 helpful votes
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September 22nd, 2022
Verified purchase

Easy with a lot of discounts made available even as you browse items

Reason I chose this business:

Searching through google for a particular item and found this website

Date of experience: September 22, 2022

Thumbnail of user chrisp2175
Georgia
1 review
0 helpful votes
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March 11th, 2023
Verified purchase

Website easy to navigate. Great pricing. Quick delivery.

Reason I chose this business:

Easy to research items. Pricing

Date of experience: March 11, 2023

Thumbnail of user renaz6
California
1 review
0 helpful votes
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March 11th, 2023
Verified purchase

Everything good.cheap but good quality. Delivery fast.

Date of experience: March 11, 2023

Sitejabber for Business

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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!

Business Highlights

  • Luxury Discounted Watches
  • Luxury Discounted Jewelry
  • Luxury Discounted Sunglasses

Business History

We are headquartered in one of New York City’s most iconic neighborhoods and a hub for all things luxury, Tribeca!
Although Ashford.com has been in business since 1997 and pioneered the sale of luxury timepieces on the web. We take great pride in being one of the pioneers in the watch ecommerce industry and strive to treat each customer with respect and fairness.

Company Representative

Thumbnail of user ashfordw1
Ashford W.
Customer Service Manager
Typically responds within 23 days

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