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Ashford has a rating of 4.6 stars from 3,794 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ashford most frequently mention great price, customer service, and fast delivery. Ashford ranks 2nd among Watch sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 days
11,145 reviews
Purchased 8 watches at one time for gifts to friends. Watches arrived promptly and in perfect condition. I was very satisfied with the watches and the service. Friends liked the watches very much and no one has had any problems with them. Excellent transaction.
Very good. I would recommend everyone to choose ashford.
My order was delivered quickly. The sunglasses I purchased were perfect.
Date of experience: May 11, 2023
Easy ordering and speedy delivery. Highly recommend.
Ordered a Tissot watch through Ashford.
Date of experience: September 29, 2022
Delivered on time. Well packaged. Did not have a case. Thanks
Date of experience: May 9, 2023
Very good quality watch, superfast delivery to Australia!
Online search, good references
Date of experience: May 8, 2023
Excellent. What else? Speed expedition, fast delivering and as i was expected
Date of experience: March 24, 2023
In the past I've ordered a couple of watches that worked fine. Something's changed.
Nobody is taking care of my issue and it’s been 3 weeks
Date of experience: February 11, 2023
Thank you for your review. We appreciate all feedback. Please reach out to customer service for any further assistance.
Great selection at reasonable prices. Have recommended to many family and friends.
Date of experience: February 15, 2023
Excellent watch and elegant. I love the color. Hoping to buy more Glam watches.
Date of experience: February 12, 2023
Very happy with order
Got the watch on time
In perfect condition
Date of experience: November 21, 2022
The sunglasses shipped quickly and arrived in pristine condition!
I purchased my mom a pair of sunglasses and now I’m treating myself to a pair also.
Date of experience: February 9, 2023
Highly satisfied with the purchase and will recommend others
It was cheaper
Date of experience: December 22, 2022
Best price on the net, fast shipping but item was damaged as described above
Date of experience: May 14, 2023
Fast delivery and good packaging... watch as described.
Date of experience: July 14, 2022
Ashford is amazing! The best price, prompt delivery. Just great!
Date of experience: May 13, 2023
Everything fine! Item, choices, prices, website easy to use.
Best price thru Brad's Deals
Date of experience: May 11, 2023
Very good concerning diversity of products and great prices
Date of experience: August 4, 2022
I ordered the Thomas Earnshaw Men's Watch ES-8232-44, blue dial, and received one with black colour.
Prompt reply. The option I was offered is to ship the watch back. The cost of the shipping from New Zealand to the USA will be over $30, the watch price was $67.
* Ashford attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 22, 2022
Great experience; start to finish. Fast delivery. Lowest price.
Date of experience: March 18, 2023
Have dealt with Ashford numerous times before always a pleasure.
Simply because they are awesome.
Date of experience: March 24, 2023
It's such a pleasure dealing with a super reliable source. Thank You!
This is my second order because it’s an honor dealing with reliable places.
Date of experience: December 5, 2022
Very easy and simple process my only complaint is that i never ever received the additional 5% discount I was supposed to additionally get.
Very nice selection
Date of experience: November 30, 2022
Was easy like that they have affirm for payments as well
Date of experience: March 23, 2023
Timely delivery of a high quality watch. Very competitive price.
Date of experience: February 13, 2023
Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
We are headquartered in one of New York City’s most iconic neighborhoods and a hub for all things luxury, Tribeca!
Although Ashford.com has been in business since 1997 and pioneered the sale of luxury timepieces on the web. We take great pride in being one of the pioneers in the watch ecommerce industry and strive to treat each customer with respect and fairness.
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Thank you for your review. Please reach out to customer service for any assistance you may need