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Ashford has a rating of 4.6 stars from 3,789 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ashford most frequently mention great price, customer service, and fast delivery. Ashford ranks 2nd among Watch sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 days
11,123 reviews
Purchased 8 watches at one time for gifts to friends. Watches arrived promptly and in perfect condition. I was very satisfied with the watches and the service. Friends liked the watches very much and no one has had any problems with them. Excellent transaction.
Very good. I would recommend everyone to choose ashford.
Ordered from asia pacific region and delivery arrived quickly
Date of experience: May 26, 2023
Great price, easy, fast check out. Very Happy with purchase.
Selection and price
Date of experience: December 3, 2022
Just as pictured online
My husband loved his anniversary gift
Always great products at affordable prices
Great for gift giving
Date of experience: May 24, 2023
Watch kept stopping after only having it for a few days
Date of experience: December 5, 2022
Locating merchandise was easy while shopping on the website.
I was looking for some designer sunglasses and I did not want to play a high price.
Date of experience: April 2, 2023
Dream watch! Thank you for great customer service! Delivered with care
Affordability and good reviews
Date of experience: April 2, 2023
Easy ordering, great price, and a fast delivery. Al round good
Newsletter sale price
Date of experience: April 1, 2023
I recommend the seller, good prices, fast delivery.
I have shopped here before.
Date of experience: October 12, 2022
Easy website to navigate, probably will be back. Could use some more colors and light
I like the style
Date of experience: October 10, 2022
Fast and efficient addition to my collection of watches.
Price and price
Date of experience: February 21, 2023
Date of experience: August 29, 2022
Value of items great price for a Quality Swiss watch
Date of experience: October 11, 2022
The payment system through Amazon pay took 10 attempts. Fix program.
Date of experience: December 3, 2022
Thank you for your review. We appreciate all feedback. Please reach out to Customer Service on any issues that you may have.
I was not told that customer fees will apply shipping to Canada
Date of experience: December 22, 2022
Hello,
Thank you for your review. We do state on our international page as well as the checkout page that all international orders are subject to import fees. Please reach out to customer service for assistance.
Fast delivery. Great price. Wonderful watch! Will be back!
Price price price!
Date of experience: May 31, 2023
Smooth and really quick, a great bargain deal I get
Date of experience: October 12, 2022
Easy shopping, great prices. Love the variety of watches
Affordability and quality of watches
Date of experience: May 30, 2023
Quick delivery and the watch was exactly what I needed for a gift
The products offered
Date of experience: December 5, 2022
No problems, shipping was on point and I am still typing this so it can get accepted.
Advertisement.
Date of experience: May 27, 2023
Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
We are headquartered in one of New York City’s most iconic neighborhoods and a hub for all things luxury, Tribeca!
Although Ashford.com has been in business since 1997 and pioneered the sale of luxury timepieces on the web. We take great pride in being one of the pioneers in the watch ecommerce industry and strive to treat each customer with respect and fairness.
Hello,
Thank you for your email. We are sorry to hear your watch isn't working. Please reach out to customerservice@ashford.com if you still require help.