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    Ashford

2024 CUSTOMER CHOICE AWARD

Ashford

Corporate Values

Overview

Ashford has a rating of 4.6 stars from 3,783 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ashford most frequently mention great price, customer service, and fast delivery. Ashford ranks 2nd among Watch sites.

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 90.6%
Positive
1,661
Neutral
55
Negative
117
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Instant Feedback

11,085 reviews

50
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How would you rate Ashford?
Business's Favorite Review

“Excellent transaction.”

Ed S.
8/4/21

Purchased 8 watches at one time for gifts to friends. Watches arrived promptly and in perfect condition. I was very satisfied with the watches and the service. Friends liked the watches very much and no one has had any problems with them. Excellent transaction.

Date of experience: 8/3/21
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Top Positive Review

“Very good”

Tamilselvan W.
6/1/22

Very good. I would recommend everyone to choose ashford.

Date of experience: 6/1/22
See positive reviews

Reviews (3,783)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (110) customer service (340) quality watches (36) thanks ashford (17) warranty card (20)
Thumbnail of user alexanderr517
Texas
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

Unbeatable prices on amazing watches with quick shipping and frequent updates

Reason I chose this business:

The prices were unbeatable

Date of experience: December 7, 2022

Thumbnail of user orlandol42
Florida
2 reviews
0 helpful votes
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January 6th, 2023
Verified purchase

The watch cannot keep time and you set it to later find out is an hour behind or more

Reason I chose this business:

I bought from ashford before and had no problems

Date of experience: December 7, 2022

Thumbnail of user ashfordw1
Ashford W. – Ashford Rep

Hello,
Thank you for your review. Please reach out to customer service for assistance.

Thumbnail of user fredj91
California
3 reviews
0 helpful votes
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February 15th, 2023
Verified purchase
• Updated review

Wonderful site.Great items,many at terrific discount prices.

Reason I chose this business:

Great watch prices.

Date of experience: February 15, 2023

Great site.Excellent selection of top brands at terrific...
January 16th, 2023
Verified site experience
• Previous review

Great site.Excellent selection of top brands at terrific prices.

Reason I chose this business:

I am a repeat customer.I appreciate purchasing the Nubeo watches at discount prices

Date of experience: January 16, 2023

Excellent site.Great selection of watches.Wonderful...
December 24th, 2022
Verified site experience
• Previous review

Excellent site.Great selection of watches.Wonderful discounts.

Reason I chose this business:

Repeat customer

Date of experience: December 24, 2022

Great site.Excellent selection of top watches at terrific...
December 19th, 2022
Verified site experience
• Previous review

Great site.Excellent selection of top watches at terrific prices.

Reason I chose this business:

I googled Nubeo watches and saw they were sold on this site.

Date of experience: December 19, 2022

Thumbnail of user bobbsempleb
New Jersey
3 reviews
0 helpful votes
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December 6th, 2022
Verified purchase

I Love shopping with Ashford very nice pieces for gifting.

Reason I chose this business:

I Love shopping with Ashford

Date of experience: December 6, 2022

Thumbnail of user henryk378
Wisconsin
1 review
0 helpful votes
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February 7th, 2023
Verified purchase

Everything went smooth and the watch was outstanding

Reason I chose this business:

A friend discovered your site, bought a watch was happy so I did the same. This was just the first from Ashford

Date of experience: February 7, 2023

Thumbnail of user scottg1721
Australia
1 review
0 helpful votes
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February 3rd, 2023
Verified purchase

All good thankyou. Great product and fast delivery.

Date of experience: February 3, 2023

Thumbnail of user phams2
Viet Nam
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

Very nice in my hand and looking awesome, thank you

Date of experience: January 5, 2023

Thumbnail of user kcl27
Malaysia
1 review
0 helpful votes
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October 11th, 2022
Verified purchase

Hope to get special discount codes as your returning customer!

Reason I chose this business:

Attractive price

Date of experience: October 11, 2022

Thumbnail of user johnm11168
New York
1 review
0 helpful votes
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December 9th, 2022
Verified purchase

Great deals excellent service. Shopping made easy.

Reason I chose this business:

Prices are right

Date of experience: December 9, 2022

Thumbnail of user cs1207
Missouri
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

Fast shipping and in original packaging. Will use them again

Date of experience: December 7, 2022

Thumbnail of user markm5223
Pennsylvania
1 review
0 helpful votes
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April 7th, 2023
Verified purchase

Love the sunglasses. I wear them everyday. Thank you Ashford. As always great deal.

Date of experience: April 7, 2023

Thumbnail of user cesarm196
North Carolina
1 review
0 helpful votes
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December 11th, 2022
Verified purchase

Excellent price and quality. Delivery in estimated time

Date of experience: December 11, 2022

Thumbnail of user joanl667
Texas
1 review
0 helpful votes
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February 24th, 2023
Verified purchase

Nice and trusted website I'm happy to deal with you

Date of experience: February 24, 2023

Thumbnail of user stacyl619
Texas
1 review
0 helpful votes
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October 15th, 2022
Verified purchase

Everything was perfect from ordering to delivery. Quick turn around

Reason I chose this business:

You had the sunglasses we were looking for and at a great price

Date of experience: October 15, 2022

Thumbnail of user gregorym936
Virginia
1 review
0 helpful votes
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June 20th, 2022
Verified purchase

Top notch watch and fantastic service! Would purchase from Ashford again.

Date of experience: June 20, 2022

Thumbnail of user franciscor314
Florida
1 review
0 helpful votes
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February 16th, 2023
Verified purchase

Service was great and right product! Highly recommend this company

Reason I chose this business:

YouTube advertisement!

Date of experience: February 16, 2023

Thumbnail of user brittanys640
Texas
1 review
0 helpful votes
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June 19th, 2022
Verified purchase

First delivery shades looked just like the picture

Reason I chose this business:

Great place to shop

Date of experience: June 19, 2022

Thumbnail of user mohamedm234
Georgia
1 review
0 helpful votes
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June 19th, 2022
Verified purchase

Fast delivery, amazing price, glasses where better than I expected.

Date of experience: June 19, 2022

Thumbnail of user jaroslavss
GB
1 review
0 helpful votes
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December 10th, 2022
Verified purchase
• Updated review

All good. Quick delivery to UK in 8 days. Trusted seller.

Reason I chose this business:

Regular customer.

Date of experience: December 10, 2022

All working well
November 29th, 2022
Verified site experience
• Previous review

Date of experience: November 29, 2022

Thumbnail of user jeanm1233
Florida
1 review
0 helpful votes
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December 9th, 2022
Verified purchase

See above I don't have anything else to add at this time

Reason I chose this business:

Due to previous order

Date of experience: December 9, 2022

Thumbnail of user ekaterinag21
RU
1 review
0 helpful votes
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January 22nd, 2023
Verified purchase

Super,awesome quickly and efficiently, thank you. I will order more

Service

Date of experience: January 22, 2023

Thumbnail of user debrac1411
Kentucky
1 review
0 helpful votes
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January 25th, 2023
Verified purchase

Ordering process went smoothly. Order arrived promptly.

Reason I chose this business:

Good reputation.

Date of experience: January 25, 2023

Thumbnail of user joanf499
Massachusetts
1 review
0 helpful votes
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December 9th, 2022
Verified purchase

Quick delivery. Giving as gifts, hope they like them.

Date of experience: December 9, 2022

Thumbnail of user taram598
New Jersey
1 review
0 helpful votes
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January 25th, 2023
Verified purchase

Ordering these glasses was very easy and they were delivered quickly.

Reason I chose this business:

I saw an advertisement for the glasses and the price as right!

Date of experience: January 25, 2023

Thumbnail of user dungn58
Nevada
1 review
0 helpful votes
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December 8th, 2022
Verified purchase

I'm very happy with my purchase, beautiful watch, great price.

Reason I chose this business:

Great price

Date of experience: December 8, 2022

Sitejabber for Business

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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!

Business Highlights

  • Luxury Discounted Watches
  • Luxury Discounted Jewelry
  • Luxury Discounted Sunglasses

Business History

We are headquartered in one of New York City’s most iconic neighborhoods and a hub for all things luxury, Tribeca!
Although Ashford.com has been in business since 1997 and pioneered the sale of luxury timepieces on the web. We take great pride in being one of the pioneers in the watch ecommerce industry and strive to treat each customer with respect and fairness.

Company Representative

Thumbnail of user ashfordw1
Ashford W.
Customer Service Manager
Typically responds within 23 days

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