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    Ashford

2024 CUSTOMER CHOICE AWARD

Ashford

Corporate Values

Overview

Ashford has a rating of 4.6 stars from 3,783 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ashford most frequently mention great price, customer service, and fast delivery. Ashford ranks 2nd among Watch sites.

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 90.6%
Positive
1,661
Neutral
55
Negative
117
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Instant Feedback

11,090 reviews

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How would you rate Ashford?
Business's Favorite Review

“Excellent transaction.”

Ed S.
8/4/21

Purchased 8 watches at one time for gifts to friends. Watches arrived promptly and in perfect condition. I was very satisfied with the watches and the service. Friends liked the watches very much and no one has had any problems with them. Excellent transaction.

Date of experience: 8/3/21
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Top Positive Review

“Very good”

Tamilselvan W.
6/1/22

Very good. I would recommend everyone to choose ashford.

Date of experience: 6/1/22
See positive reviews

Reviews (3,783)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (110) customer service (340) quality watches (36) thanks ashford (17) warranty card (20)
Thumbnail of user kathyn371
Colorado
1 review
0 helpful votes
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June 21st, 2022
Verified purchase

Quick shipping in protected case and box! I am wary of online deals but got the real McCoy!

Reason I chose this business:

Coach brand at a good price

Date of experience: June 21, 2022

Thumbnail of user ericl1630
Washington
1 review
0 helpful votes
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June 10th, 2023
Verified purchase

Fast processing, reliable and predictable shipping time. Overall a smooth transaction.

Reason I chose this business:

Best prices.

Date of experience: June 10, 2023

Thumbnail of user suzannep406
New York
1 review
0 helpful votes
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September 3rd, 2022
Verified purchase

I received my 10% off quickly. Normally takes a long time. Very easy to order. Thank you!

Reason I chose this business:

You had a great price for an item I was interested in, and you have a great reputation!

Date of experience: September 3, 2022

Thumbnail of user darleenf7
Canada
1 review
0 helpful votes
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December 15th, 2022
Verified purchase

Easy to read site and good prices! Thanks for making me a happy customer!

Reason I chose this business:

Couldn’t find any selection of Teslar watches at good prices anywhere else.

Date of experience: December 15, 2022

Thumbnail of user svetlanaa23
Montana
1 review
0 helpful votes
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December 14th, 2022
Verified purchase

It's my second time purchasing from this website so far everything is good

Reason I chose this business:

I like that I can find good accessories for decent price

Date of experience: December 14, 2022

Thumbnail of user touhidr1
Bangladesh
1 review
0 helpful votes
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December 12th, 2022
Verified purchase

Super easy to navigate. Also fast shipping.
I recommend Ashford.

Reason I chose this business:

To buy my watch

Service

Date of experience: December 12, 2022

Thumbnail of user erich2129
Texas
1 review
0 helpful votes
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December 12th, 2022
Verified purchase

Super awesome….ridiculously fast. Thank you. Will most definitely order from Ashford again.

Date of experience: December 12, 2022

Thumbnail of user joem2773
California
1 review
0 helpful votes
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December 17th, 2022
Verified purchase

I missed the sale by a few hours. Still happy with purchase.

Date of experience: December 17, 2022

Thumbnail of user anng824
Florida
1 review
0 helpful votes
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December 18th, 2022
Verified purchase

.I do not want to make comments on my experience..

Reason I chose this business:

Liked watch

Date of experience: December 18, 2022

Thumbnail of user kevinc2348
Massachusetts
2 reviews
2 helpful votes
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June 27th, 2022
Verified purchase

Faster than I expected it to get too me. Will probably buy from Ashford.com in the future

Reason I chose this business:

Only place I could find this model a lot cheaper than other sites.

Date of experience: June 27, 2022

Thumbnail of user vidhyalakshmis
New York
1 review
0 helpful votes
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June 27th, 2022
Verified purchase

It was really a good exp and delivered on time as expected!

Date of experience: June 27, 2022

Thumbnail of user jacka724
Pennsylvania
2 reviews
0 helpful votes
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December 17th, 2022
Verified purchase

Great experience on purchase and watch exceeded expectations.

Reason I chose this business:

Price—Special

Date of experience: December 17, 2022

Thumbnail of user abbyd102
Maryland
1 review
0 helpful votes
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June 26th, 2022
Verified purchase

It was a smooth experience with shopping and delivery. Ashton's is the best site to shop

Reason I chose this business:

Cheap and effectiveness.

Date of experience: June 26, 2022

Thumbnail of user wess135
Texas
1 review
0 helpful votes
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June 26th, 2022
Verified purchase

Very pleased with the experience - order shipped quickly

Date of experience: June 26, 2022

Thumbnail of user vengadeshr
Singapore
1 review
0 helpful votes
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June 25th, 2022
Verified purchase

Shopping at Ashford is always a pleasure and will surely make another purchase soon

Date of experience: June 25, 2022

Thumbnail of user chandrag46
Virginia
1 review
0 helpful votes
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December 16th, 2022
Verified purchase

Very nice quality.
I usually look here to get different brands at one location.

Reason I chose this business:

Different variety

Date of experience: December 16, 2022

Thumbnail of user davidd4650
Colombia
1 review
0 helpful votes
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December 16th, 2022
Verified purchase

Beautiful products and good process, fast delivery

Date of experience: December 16, 2022

Thumbnail of user luzh44
Canada
1 review
0 helpful votes
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December 19th, 2022
Verified purchase
• Updated review

Great place, amazing watches, I love it, really works for the price

Reason I chose this business:

Nice luxury deals

Service

Date of experience: December 19, 2022

Amazing watches
November 21st, 2022
Verified site experience
• Previous review
Reason I chose this business:

The best place for a number ce gift

Date of experience: November 21, 2022

Thumbnail of user amandag1407
Florida
1 review
0 helpful votes
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June 25th, 2022
Verified purchase

It was a great experience. Would buy again from this place!

Date of experience: June 25, 2022

Thumbnail of user alinaa81
Delaware
1 review
0 helpful votes
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December 18th, 2022
Verified purchase

Delivered very quickly, it was packed well, I advise to everyone

Date of experience: December 18, 2022

Thumbnail of user shermanw43
Tennessee
1 review
0 helpful votes
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June 29th, 2022
Verified purchase

Very easy transaction; great prices on quality watches!

Reason I chose this business:

Availability and price.

Date of experience: June 29, 2022

Thumbnail of user ericg1329
Virginia
1 review
0 helpful votes
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June 29th, 2022
Verified purchase

Good quality and shipping was very fast
I will definitely buy again

Date of experience: June 29, 2022

Thumbnail of user christopherc2241
West Virginia
1 review
0 helpful votes
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June 29th, 2022
Verified purchase

Great price and no tricks or confusing bullS. Product was as advertised.

Reason I chose this business:

I was impressed witht he price and was linked there

Date of experience: June 29, 2022

Thumbnail of user ericd1179
California
1 review
0 helpful votes
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June 29th, 2022
Verified purchase

Easy to navigate and fast shipping. Love my new watch, thank you.

Reason I chose this business:

Great prices.

Date of experience: June 29, 2022

Thumbnail of user deonv11
Jamaica
1 review
0 helpful votes
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June 30th, 2022
Verified purchase

Always a great experience! I'm in love with my charms!.

Reason I chose this business:

My favorite place to shop

Date of experience: June 30, 2022

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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!

Business Highlights

  • Luxury Discounted Watches
  • Luxury Discounted Jewelry
  • Luxury Discounted Sunglasses

Business History

We are headquartered in one of New York City’s most iconic neighborhoods and a hub for all things luxury, Tribeca!
Although Ashford.com has been in business since 1997 and pioneered the sale of luxury timepieces on the web. We take great pride in being one of the pioneers in the watch ecommerce industry and strive to treat each customer with respect and fairness.

Company Representative

Thumbnail of user ashfordw1
Ashford W.
Customer Service Manager
Typically responds within 23 days

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