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    Ashford

2024 CUSTOMER CHOICE AWARD

Ashford

Corporate Values

Overview

Ashford has a rating of 4.6 stars from 3,783 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ashford most frequently mention great price, customer service, and fast delivery. Ashford ranks 2nd among Watch sites.

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 90.6%
Positive
1,661
Neutral
55
Negative
117
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Instant Feedback

11,090 reviews

50
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How would you rate Ashford?
Business's Favorite Review

“Excellent transaction.”

Ed S.
8/4/21

Purchased 8 watches at one time for gifts to friends. Watches arrived promptly and in perfect condition. I was very satisfied with the watches and the service. Friends liked the watches very much and no one has had any problems with them. Excellent transaction.

Date of experience: 8/3/21
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Top Positive Review

“Very good”

Tamilselvan W.
6/1/22

Very good. I would recommend everyone to choose ashford.

Date of experience: 6/1/22
See positive reviews

Reviews (3,783)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (110) customer service (340) quality watches (36) thanks ashford (17) warranty card (20)
Thumbnail of user danm1282
Indiana
2 reviews
0 helpful votes
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December 8th, 2023
Verified purchase

Lkajsnsha Aja aj's Shan'snanksnsjdjdkksksjsjsnsjsn

Date of experience: December 8, 2023

Thumbnail of user sriharshar
Minnesota
1 review
0 helpful votes
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December 7th, 2023
Verified purchase
• Updated review

Nice
Abcdefghijklmnopqrstuvwxyz
Abcdefghijklmnopqrstuvwxyz

Reason I chose this business:

Quality, Reliability, and Authenticity

Date of experience: December 7, 2023

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October 5th, 2022
Verified purchase
• Previous review

It is really good to have watches for low prices thank you

Date of experience: October 5, 2022

Thumbnail of user jonathanp719
Canada
1 review
0 helpful votes
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July 13th, 2022
Verified purchase

Goooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooood

Service

Date of experience: July 13, 2022

Thumbnail of user byronb166
California
1 review
0 helpful votes
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July 9th, 2022
Verified purchase

Great ………………………………………. ZzzzzzzzzzzzxxxzZzzzzzxzzxz

Date of experience: July 9, 2022

Thumbnail of user christians703
Austria
1 review
0 helpful votes
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April 10th, 2023
Verified purchase

Jbwbenwne snnsnwwnwnwnwwlwlwlwllwlwlwlwlwlwlwwwwwww

Date of experience: April 10, 2023

Thumbnail of user chiwonc
KR
1 review
0 helpful votes
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July 20th, 2022
Verified purchase

*******111*******111*******111**************

Date of experience: July 20, 2022

Thumbnail of user phm3
Viet Nam
1 review
0 helpful votes
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August 30th, 2022
Verified purchase

Quite gud heheheehehe jnjij jjnkkkkkkkkkkkkkkkkkkkk

Date of experience: August 30, 2022

Thumbnail of user scottm3119
Maryland
1 review
0 helpful votes
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April 6th, 2023
Verified purchase

Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Date of experience: April 6, 2023

Thumbnail of user carlaf191
Virginia
1 review
0 helpful votes
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July 19th, 2022
Verified purchase

Okkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkmmmmmmmmmm

Date of experience: June 19, 2022

Thumbnail of user ashfordw1
Ashford W. – Ashford Rep

Hello,
Thank you for your review. We are sorry to hear you did not like the order. Please reach out to customer service for any assistance you may need.
Best regards,
Ashford Watches

Thumbnail of user zachariasv
Belgium
1 review
0 helpful votes
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June 11th, 2023
Verified purchase

Iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii

Reason I chose this business:

Via YouTube

Date of experience: June 11, 2023

Thumbnail of user tonyk726
Ireland
1 review
0 helpful votes
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March 2nd, 2023
Verified purchase

...,...,...

Service

Date of experience: January 31, 2023

Thumbnail of user ashfordw1
Ashford W. – Ashford Rep

Thank you for your review. We appreciate all feedback. Please reach out to customer service for any further assistance.

Thumbnail of user davidj3071
Missouri
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Awesome? Mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

Reason I chose this business:

Had watch I wanted

Date of experience: November 1, 2022

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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!

Business Highlights

  • Luxury Discounted Watches
  • Luxury Discounted Jewelry
  • Luxury Discounted Sunglasses

Business History

We are headquartered in one of New York City’s most iconic neighborhoods and a hub for all things luxury, Tribeca!
Although Ashford.com has been in business since 1997 and pioneered the sale of luxury timepieces on the web. We take great pride in being one of the pioneers in the watch ecommerce industry and strive to treat each customer with respect and fairness.

Company Representative

Thumbnail of user ashfordw1
Ashford W.
Customer Service Manager
Typically responds within 23 days

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