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Ashford has a rating of 4.6 stars from 3,972 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ashford most frequently mention great price, customer service, and fast delivery. Ashford ranks 2nd among Watch sites.
Proactively asks for customer feedback
This company responds to reviews on average within 20 days
11,460 reviews
Purchased 8 watches at one time for gifts to friends. Watches arrived promptly and in perfect condition. I was very satisfied with the watches and the service. Friends liked the watches very much and no one has had any problems with them. Excellent transaction.
Very good. I would recommend everyone to choose ashford.
Always awesome to deal with them best prices around
Great prices
Date of experience: November 28, 2022
Great. Looks perfect. And suits my husband real good
Date of experience: November 17, 2022
Watch kept stopping after only having it for a few days
Date of experience: December 5, 2022
Easy. Good price. Absolutely love the watch. I would buy here again.
Date of experience: December 6, 2022
Surprise for the discount and great services provided.
Big discount.
Date of experience: August 16, 2022
Super quick to find what I wanted. Way too easy. And the popup sale price was EPIC!
Authorized Dealer for Glycine Watches
Date of experience: November 3, 2022
Watch band too small I am normal sized
Want to return
Date of experience: October 21, 2022
Hello,
Thank you for your review. We do see that you chose K8U2S116. For Calvin Klein, S means a size 5-6. This is general sizing and runs on the small side.
Again, we do apologize for any inconvenience.
Value of items great price for a Quality Swiss watch
Date of experience: October 11, 2022
Excellent service, fast delivery. Great on line site.
Great price and service
Date of experience: June 12, 2022
Hello,
Thank you for your review. We are glad to hear you had a positive experience. Please reach out to customer service for any assistance you may need.
Best regards,
Ashford Watches
Good, however, charged sales tax shipping from nj, why
Supposingly, bo sales tax from a non ny store?
* Ashford attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 12, 2022
Ordered the watch, and it arrived within 3 days which is faster than local retailers.
Date of experience: June 12, 2022
Hello,
Thank you for your review. We are glad to hear you had a positive experience. Please reach out to customer service for any assistance you may need.
Best regards,
Ashford Watches
Really fast shipping! Product came in good conditions and it was just as I had ordered.
Date of experience: August 18, 2022
A little unsure because never heard of Ashford before but they came through with flying colors
They had what I was looking for
Date of experience: December 12, 2022
Great watch, as described. Perfect transaction. Thank you
Date of experience: August 17, 2022
Excellent price and quality. Delivery in estimated time
Date of experience: December 11, 2022
Ok experience not much complain here. Might shop again
Date of experience: August 18, 2022
Hello,
Thank you for your review. We dare are glad to hear you have had a good experience.
Please reach out to customer service for any assistance.
This site is amazing! It was easy to search and buy.
Date of experience: August 18, 2022
Good prices on many items. Well pleased with my purchase.
Good price on watch
Date of experience: November 6, 2022
Fabulous product & price! Very quick delivery also!
Price, quality.
Date of experience: August 17, 2022
Thanks for your great customer service watch arrived on time and I wear it daily...
Need a watch
Date of experience: November 8, 2022
Super cute! These glasses are a must have, they're very well made and go with anything you wear.
Better price
Date of experience: August 16, 2022
It was an easy shopping experience with the Ashford website.
I chose Ashford because they had a rare piece in stock.
Date of experience: December 12, 2022
Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
We are headquartered in one of New York City’s most iconic neighborhoods and a hub for all things luxury, Tribeca!
Although Ashford.com has been in business since 1997 and pioneered the sale of luxury timepieces on the web. We take great pride in being one of the pioneers in the watch ecommerce industry and strive to treat each customer with respect and fairness.
Hello,
Thank you for your email. We are sorry to hear your watch isn't working. Please reach out to customerservice@ashford.com if you still require help.