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Ashford has a rating of 4.6 stars from 3,040 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ashford most frequently mention great price, customer service, and fast delivery. Ashford ranks 2nd among Watch sites.
Proactively asks for customer feedback
This company responds to reviews, but usually not within the first month
9,554 reviews
Purchased 8 watches at one time for gifts to friends. Watches arrived promptly and in perfect condition. I was very satisfied with the watches and the service. Friends liked the watches very much and no one has had any problems with them. Excellent transaction.
Very good. I would recommend everyone to choose ashford.
Ordering was very easy and I would definitely recommend ordering from Ashford
Fast ship, great price, great watch………………………………………………..
Great shopping experience. Received quickly in great packaging.
No good service at all, I sent an email to customer service because I need them to contact UPS, and no answer.
No feedback after more than 72hrs.
Very good prices.
Very good prices
Great Great price and very easy to navigate the site the watch is great looking and I love it
Because of the price
Good products, price, and beautiful watch.
Very good delivery experience.
Nothing bad to say about their Customer service, awaiting my refund
awaiting my refund
Online advertising
No drama, on point, very satisfied with their online store.
I chose this website because I preserved in the past from them, they are legit and you can save with them.
Website easy to navigate. Watch available and shipped immediately.
Like the watches.
Easy to order great price love the watch it came pretty fast and legit
Price was good
Very simple and pleasant, priced right beyond my expectations
I have been shopping Ashford for over a decade- best prices
I have ordered a couple of pairs at separate times. Shipping is reasonable. Glasses came in perfect order. I returned 1 because it didn't fit. Had to pay to ship back. Waiting on them to receive it and refund me. Hopefully it all goes smoothly. Thus far, I am satisfied.
Requested return label and RMA. So far so good
I was lured to this website with a coupon for $20 off my first purchase if I subscribed and it never came. Instead i had to email Ashford and they sent me a code for 10% off. I am not happy with the bait and switch tactics. So in the end i ordered a cheap pair of sunglasses instead of the prada
I was lured to this website with a coupon for $20 off my first purchase if I subscribed and it never came. Instead i had to email Ashford and they sent me a code for 10% off. I am not happy with the bait and switch tactics. So in the end i ordered a cheap pair of sunglasses instead of the prada
Everything fine. Thanks so much. Please don't make me write more
My Brad's Deals coupon didn't get applied for free shipping
Brad’s Deal
Quick and efficient and affordable. I love the deals and brand variety. Will definately shop again.
Great deals
Watch came in the wrong box and without warranty card. Correct box and card sent when I called
Easy to order. As long as its a good product I am happy. Great price and good product. Very happy!
Quick and easy. Very good for branded watches at good price. Shipping price is also very reasonable
Good selection of items, fast shipping, good price and packaged well.
Good service, I love to have deals with Ashford, fast delivery. Thanks
Gain trust and grow your business with customer reviews.
Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
We are headquartered in one of New York City’s most iconic neighborhoods and a hub for all things luxury, Tribeca!
Although Ashford.com has been in business since 1997 and pioneered the sale of luxury timepieces on the web. We take great pride in being one of the pioneers in the watch ecommerce industry and strive to treat each customer with respect and fairness.
