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Ashford has a rating of 4.6 stars from 3,042 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ashford most frequently mention great price, customer service, and fast delivery. Ashford ranks 2nd among Watch sites.
Proactively asks for customer feedback
This company responds to reviews, but usually not within the first month
9,557 reviews
Purchased 8 watches at one time for gifts to friends. Watches arrived promptly and in perfect condition. I was very satisfied with the watches and the service. Friends liked the watches very much and no one has had any problems with them. Excellent transaction.
Very good. I would recommend everyone to choose ashford.
Although I would have preferred the USPS over UPS. It's easier to receive the package. I don't have to be home.
I was looking for glasses for my wife and came across this website and it was the best decision I made the. Product is amazing
Amazing.great product
You have the best quality items
This was very smooth and Ashford communicated and sought feedback every step of the way. This was better than some local shops I have bought watches in.
Fast response. I was directed to an online manual. I would have preferred all the papers to come with the watch but this was acceptable.
I took a chance when searching for a specific product.
Found a pair of Oakley sunglasses that were impact-rated on Ashford for CONSIDERABLY less than anywhere else on the internet, and they were brand new! If you are looking for popular sunglasses brands, I would definitely check Ashford first, as they will probably have them brand new at a lower price than someone selling a used pair!
Best prices online
All items are exactly as described. Delivered promptly. Well packaged. No damage.
I am a regular customer
Very pleased with the transaction, fast shipping, great price!
Google search located item I wanted
Google search located item I wanted
Great watch, amazing time piece. Even better customer service. Would highly recommend
Had what I wanted in stock without giving me a hassle
Delivery was fast and watch is just as described in the listing
The websites was convenient and affordable. Even you also can be finances too.
Because i love the sales. And all the watches arrived on time with great condition.
Price very affordable & shipping on time. Including quality look great.
Because it convenient & affordable
It was easy to purchase the item. I used Amazon pay which was convenient.
It had the best price on the glasses that I wanted.
Product was shipped right after ordering. Received in great condition.
Friend recommended.
Price was competitive, website easy to use, fast delivery.
Very nice ……….👍🏻……………………………………………………………………………………..
Ashford is awesome with stellar
Offerings, attractive price points
And professional, helpful, cordial Team associates
Excellent past purchase experiences, highest
Quality and fine value
Thank you, Ashford Team
I suppose it went very well. I do not like shopping online much but it appears all went well. I'm always looking for good deals so if Ashford provides good deals please send me a email
They have a variety of beautiful watches and their prices ar reasonable. The shipping takes long time
First purchase on Ashford. But no new buyer discount given.
There is a watch model from Hamilton's Intra-Matic that I like at a good price.
Offer could have been better for 1st purchase upon signing up.
There is a watch model from Hamilton's Intra-Matic that I like at a good price.
I ordered 4 pairs of optical and paid for them. Received a message telling me I would only get one pair. One week later ordered 4 pairs and paid only to be messaged that only 2 pairs would be shipped. I've ordered literally at least 200 watches and optics and jewellery from Ashford and never had this problem before. As a business owner and operator I understand the challengers but.
Because I’ve purchased hundreds of different products from them during the last 15 years.
Repeat customer having purchased over 100 watches from this company. Every detail as described.
I've purchased over 100 watches from Ashford but am unable to establish a login account. Only ever as a guest perhaps because I'm an international customer. Always happy with my purchases.
Repeat customer
Always a good experience shopping with Ashford I've purchased literally 100's of pieces over the years. Only wish I could locate my account with each fresh order.
Always shop with them
It was a great shopping experience. Easy to navigate. Fast checkout. Thank you
Had the sunglasses I wanted at a good price
I've never had a problem with Ashford. The items are genuine and new, and they ship quickly.
Past experience with the merchant.
Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need
Thank you for the shopping experience.My first time shopping and buying
Great value
Very easy to review products, make a selection and order. Many products to choose from
Received a notice on Brad's Deals
The watches look even amazing and elegant in person. Can't wait to see the reactions of my children when they receive them.
I got the piece at a great price and very happy with the process, delivery, quality and price overall, I am very pleased with Ashford. I am a repeat customer and this is my 5th piece from Ashford!
Price, quick and safe delivery
Very happy with ashford. Quick shipping and best price. Would highly recommend
Gain trust and grow your business with customer reviews.
Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
We are headquartered in one of New York City’s most iconic neighborhoods and a hub for all things luxury, Tribeca!
Although Ashford.com has been in business since 1997 and pioneered the sale of luxury timepieces on the web. We take great pride in being one of the pioneers in the watch ecommerce industry and strive to treat each customer with respect and fairness.
Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need