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  • Ashford

2024 CUSTOMER CHOICE AWARD

Ashford

Corporate Values

Overview

Ashford has a rating of 4.6 stars from 3,042 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ashford most frequently mention great price, customer service, and fast delivery. Ashford ranks 2nd among Watch sites.

Proactively asks for customer feedback

This company responds to reviews, but usually not within the first month

Positive reviews (last 12 months): 89.9%
Positive
1,121
Neutral
30
Negative
96

Instant Feedback

9,559 reviews

50
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How would you rate Ashford?
Business's Favorite Review

“Excellent transaction.”

Ed S.
8/4/21

Purchased 8 watches at one time for gifts to friends. Watches arrived promptly and in perfect condition. I was very satisfied with the watches and the service. Friends liked the watches very much and no one has had any problems with them. Excellent transaction.

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Top Positive Review

“Very good”

Tamilselvan W.
6/1/22

Very good. I would recommend everyone to choose ashford.

Reviews (3,042)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (219) customer service (262) quality watches (52) quality product (61) thanks ashford (22) warranty card (20)
Thumbnail of user georgew1718
3 reviews
1 helpful vote
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July 14th, 2024
Verified purchase
• Updated review

Kept losing my place. Not mobile friendly. **************

Reason I chose this business:

Email solicitations!

Kept losing my place
July 1st, 2024
Verified site experience
• Previous review
Reason I chose this business:

Email solicitations!

Thumbnail of user lancer96
2 reviews
1 helpful vote
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June 24th, 2024
Verified purchase

The ordering and the delivery were both smooth and easy. The watch I chose was pleasing in the ad, but even more beautiful in person.

Reason I chose this business:

A friend recommended it; he was right on.

Thumbnail of user shawnh834
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

This watch, Glycine Combat Sub, is so much better in person. I immediately fell in love with it. I have been wearing it nonstop since it arrived. It is really high quality. Swiss, auto, 200meter, sub $300! Great watch. Very happy with it and with Ashford.

Thumbnail of user brianc4200
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

Great product and equally great price. Happy with my purchase

Reason I chose this business:

Brads deals.

Thumbnail of user christiana563
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

Great service and great price. This is to get me up to fifty characters

Thumbnail of user cpv3
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

I was u sure about Ashford but turned out to be a good experience.

Thumbnail of user n.e.e
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

Great price, great service and fast shipping! I would highly recommend!

Reason I chose this business:

Brad’s Deals…the price of the product

Thumbnail of user marieg1006
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

I had my eye on these sunglasses for a while, but the price was a bit steep. I came across Ashford and couldn't believe it. The glasses arrived timely and in great condition. I have recommended the site to a few friends. Glad I found you!

Reason I chose this business:

Affordability

Thumbnail of user calumg12
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

Watch as described at a good price. Thanks for the suggestion

Thumbnail of user nicke549
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Easy as 1,2,3. Product was great and shipped quickly. Will order again from this company.

Thumbnail of user stephenm2541
2 reviews
0 helpful votes
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July 11th, 2024
Verified purchase
• Updated review

Never had a problem with Ashford! Good quality, good pricing

Reason I chose this business:

Repeat customer!

Excellent quality
November 22nd, 2022
Verified site experience
• Previous review
Reason I chose this business:

Previous satisfied customer

Thumbnail of user brandonk666
1 review
0 helpful votes
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July 10th, 2024
Verified purchase
• Updated review

The product was as described. Great price and fast shipping.

Reason I chose this business:

Stand-up company. Quality and reliability service. Fast shipping.

Fast shipping
June 30th, 2024
Verified site experience
• Previous review

Fast shipping. Product as described.

Reason I chose this business:

Great deals.

Thumbnail of user jeffreym2005
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

Thank You, smooth experience; quick shipping! What a great deal!

Reason I chose this business:

Wonderful pricing

Thumbnail of user rickyt184
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

Lovely. The ordering process was quick and easy. I will order from Ashford again.

Thumbnail of user irenas30
2 reviews
8 helpful votes
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May 15th, 2024
Verified purchase
• Updated review

I was looking for a watch as a gift for my brother's birthday. The watch I ordered came on time and looked new, but it didn't come with papers. I was a bit disappointed because I was purchasing the watch as a new item.

Great price
December 16th, 2023
Verified site experience
• Previous review
Thumbnail of user lazaroh20
1 review
0 helpful votes
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October 23rd, 2024
Verified purchase

Espectacular, y también experimente el hecho de que venden otras marcas de mi preferencia, mi nombre es Lázaro Hernández, Mike fue un regalo para un amigo

Thumbnail of user johnk4534
2 reviews
1 helpful vote
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May 7th, 2024
Verified purchase

Thanks Ashford for providing great watches at great prices. I love the Glycine. I'll add that I was a little anxious as the listing said the watch band would fit an 8" wrist and mine is 8.25" however the band was plenty big enough and I just needed to remove some links, so not sure why listings specify a wrist size as that may put people off buying. But all good.

Reason I chose this business:

Facebook ad. Prices.

Thumbnail of user johnz1773
1 review
0 helpful votes
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June 29th, 2024
Verified purchase

Good value, not fake. Thank you very much for your support. 50 characters is a lot to ask for.

Thumbnail of user dontressaa
1 review
0 helpful votes
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June 2nd, 2024
Verified purchase

Great easy shopping experience. Great selection from several brand names. Thanks for looking out for working-class budgets! Ashford shopping experience rocks! Sharing with family and friends now!

Reason I chose this business:

The great prices

Thumbnail of user carloso338
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

This brand and store are amazing and truly unique!

Thumbnail of user brianm4663
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

Shop elsewhere buying from Ashford is just not worth it...

Service
Thumbnail of user ashfordw1
Ashford W. – Ashford Rep

Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need

Thumbnail of user trujilloc2
1 review
0 helpful votes
  • Send Message
July 10th, 2024
Verified purchase

My Hamilton watch was shipped quickly and is exactly what I wanted.

Reason I chose this business:

For the products and prices.

Thumbnail of user marvinh348
1 review
0 helpful votes
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October 28th, 2024
Verified purchase

My wife love her glasses and that why I'm ordering for the 2nd time.

Reason I chose this business:

Reordering after see 1st order

Thumbnail of user customerb147
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

Good watch specifications. Great selection on pieces. Saw the great sale via Google. Rapid shipping.

Reason I chose this business:

Excellent sale going on

Thumbnail of user victoriar956
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

I was skeptical at first. But after extensive research on the company, I decided to make my purchase. Couldn't be happier! The pictures do not do this beauty justice. I purchased a men's Versace watch in gold and black and yes absolutely gorgeous. Came in Versace box and neatly shipped. Also very quick shipping with great prices!

Reason I chose this business:

Because ashford had what I was looking for at the best price to date!

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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!

Business Highlights

  • Luxury Discounted Watches
  • Luxury Discounted Jewelry
  • Luxury Discounted Sunglasses

Business History

We are headquartered in one of New York City’s most iconic neighborhoods and a hub for all things luxury, Tribeca!
Although Ashford.com has been in business since 1997 and pioneered the sale of luxury timepieces on the web. We take great pride in being one of the pioneers in the watch ecommerce industry and strive to treat each customer with respect and fairness.

Company Representative

Thumbnail of user ashfordw1
Ashford W.
Customer Service Manager
Usually responds not within the first month

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