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Ashford has a rating of 4.6 stars from 3,042 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ashford most frequently mention great price, customer service, and fast delivery. Ashford ranks 2nd among Watch sites.
Proactively asks for customer feedback
This company responds to reviews, but usually not within the first month
9,561 reviews
Purchased 8 watches at one time for gifts to friends. Watches arrived promptly and in perfect condition. I was very satisfied with the watches and the service. Friends liked the watches very much and no one has had any problems with them. Excellent transaction.
Very good. I would recommend everyone to choose ashford.
I was skeptical at first. But after extensive research on the company, I decided to make my purchase. Couldn't be happier! The pictures do not do this beauty justice. I purchased a men's Versace watch in gold and black and yes absolutely gorgeous. Came in Versace box and neatly shipped. Also very quick shipping with great prices!
Because ashford had what I was looking for at the best price to date!
Great product at a great value. Ashford shipped promptly. A perfect online transaction. I highly recommend Ashford as an online retailer. A+++
Reputation for great pricing and products
Good prices and nice Watches, and the ship is too fast to, i have it to the next day
Good prices
This was my first purchase through Ashford, but it will certainly not be my last. The pricing on the watch I purchased was amazing, and the delivery turn around across the boarder was very impressive.
Lovely looking tiny thing that is useless at it's primary function - telling time. Ashford didn't send a warranty card with the watch without which Timex won't repair it. As far as I can tell this is a cynical way for them to offload broken stock at full retail price and not be responsible for fixing it.
they instruct me to contact timex directly but I don't have a warranty card
They had the watch in stock
First time shopping here. I'll be back, very good deals and feel like I got a great watch at a good price.
Prices were very nice. Saving money is always good and good deals are nice
Great deal. Easy to use website.Fully satisfied with Ashford
Great deal. Waiting to see how shipping shapes up
Very positive. Great communication, great product, and great service!
T. A. Miller
Price and advertisement with another sales site.
Ordering and delivery where smooth everything went fine would purchase again
Had the watch I was looking for
Just what I needed. I didn't realize that companies like Ashford existed.
Recommended by associate.
Great quality and service! Came with a very nice case. Very pleased with my purchase!
The prices!
I prefer to use PayPal for all my online transactions, and they do support this option.
Good deals at great prices.
Product was delivered on time and undamaged. Also black looks good.
Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need
I had an awesome experience got what i wanted. Thanks for great service
Procuct i have gotten before and knew what id. Get and the price was right
Paid for next day delivery. Glasses did not arrive until 6 days later
Had glasses I wanted
First time buy from Ashford and made a great experience. Fast shipping. Competitive price which made me wonder about the authenticity of the watch. But Versace confirmed Authenticity of the watch.
Price and availability of the exact watch I was looking for
My first shopping at Ashford was satisfactory. Products are really great and awesome deals. Customer care responded within a day for any queries. Some areas need to improve like realtime updates on order and expected shipping and arrival dates while placing order. Really worth shopping here, would recommend and refer my contacts to check for sure.
Great collection and discounts
Amazing, low prices, availability, fast shipping, lots brands to choose….best
Ashford was great to but from and quick delivery. Previously sold this watch and it was discontinued. Glad it was available to rebuy!
Availability of model.
Simple ordering process and fast delivery. The only thing I wish is that Ashford would collect the duty and taxes to prevent the UPS handling fee.
Best price.
Great selection & affordable prices. Customer service was helpful. Overall, a great shopping experience. Would happily be a repeat customer!
Customer service was immediately responsive & thorough w/ their communication. Very helpful & they were able to resolve my question! Excellent customer service!
Affordability & availability of selection.
I sent an email about a question I had and they helped me out with the question that I had and It was really fast
I bought this watch for UK delivery and received the item promptly and in perfect condition.
Bargain price in comparison to other suppliers.
Was able to find a nice set of Oakley sunglasses at a very good price and delivered in less than a week, great deal!
Subscribed before
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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
We are headquartered in one of New York City’s most iconic neighborhoods and a hub for all things luxury, Tribeca!
Although Ashford.com has been in business since 1997 and pioneered the sale of luxury timepieces on the web. We take great pride in being one of the pioneers in the watch ecommerce industry and strive to treat each customer with respect and fairness.
Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need