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Ashford has a rating of 4.6 stars from 3,044 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ashford most frequently mention great price, customer service, and fast delivery. Ashford ranks 2nd among Watch sites.
Proactively asks for customer feedback
This company responds to reviews, but usually not within the first month
9,565 reviews
Purchased 8 watches at one time for gifts to friends. Watches arrived promptly and in perfect condition. I was very satisfied with the watches and the service. Friends liked the watches very much and no one has had any problems with them. Excellent transaction.
Very good. I would recommend everyone to choose ashford.
Paid extra for 2 day shipping and it took 5 total days to arrive. Bought them for a trip and they arrived late.
Nice prices but shipping takes a long time. It took over a week after my order to receive my watch.
Sale on Glycine
All good. Nice prices
Sale on Glycine
Excellent pricing. Will definitely purchase from again!
Authorized dealer of Glycine watches.
Item as described shipped incredibly quickly, great service from ashford
Its our first time. Once we recd goods can give us but you should make perfer customer who buy for wholesale can have extra consideration discount for loyalty programme. Can get in touch with us for more details
Honestly long back we bought Rado for personal and somehow remember.
Good product quality, arrived in good condition and economical prices.
Great prices! Easy checkout, very positive experience, received my items quickly, very happy!
Prices vs other sites
Very simple and easy checkout. Continual updates on shipping. The details about the product on the website was exactly what was delivered.
Read multiple forums that Ashford is a trusted site.
The watch arrived in a timely fashion. They have a pin dent on the side of the case, not happy about that. They had no plastic protection on the sides, the top of the watch and the bottom of the watch and the band and the micro adjust clasp had plastic protection. This is my first Hamilton. For $540 dollars the watch should have arrived perfect. This was my second purchase from Ashford.
Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need
Ordered a Kenneth Cole watch and upon receiving it, it did not work. Going to try putting a new battery in it. Fingers crossed that's it. If not lesson learned.
Ordered watch bc it was on sale.
Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need
Unbelievable prices. I will be looking for another in the future.
Watch arrived on time, looked great and was perfect.
Only place I could find this exact model.
Purchased my watch an and few days later it was delivered. No issues whatsoever
Very smooth transaction. Nice selections. Great prices. Fast delivery.
Advertising.
After ordering, I got my watch, but the watch strap cracked and came damaged. I didn't refund it because I was going to use a different strap anyway, but it was a very bad experience.
Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need
It's not first and not last time i shopping from ashford
Great deals
I never received my package package went missing! I contacted costumer support but nothing was solved
not good at all
I saw deals i thought they were pretty decent
Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need
I don't blame Aashord on this specifics but did submit affidavit and police report as they requested and still as of today no refund.
Still waiting on my refund
Prices offered
Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need
Gain trust and grow your business with customer reviews.
Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
We are headquartered in one of New York City’s most iconic neighborhoods and a hub for all things luxury, Tribeca!
Although Ashford.com has been in business since 1997 and pioneered the sale of luxury timepieces on the web. We take great pride in being one of the pioneers in the watch ecommerce industry and strive to treat each customer with respect and fairness.
Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need