- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Ashford has a rating of 4.6 stars from 3,044 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ashford most frequently mention great price, customer service, and fast delivery. Ashford ranks 2nd among Watch sites.
Proactively asks for customer feedback
This company responds to reviews, but usually not within the first month
9,565 reviews
Purchased 8 watches at one time for gifts to friends. Watches arrived promptly and in perfect condition. I was very satisfied with the watches and the service. Friends liked the watches very much and no one has had any problems with them. Excellent transaction.
Very good. I would recommend everyone to choose ashford.
Free shipping, great price, and additional holiday discounts made purchasing from Ashford an easy decision. The watch I bought would have cost three times as much from the local jewelers. Will shop here again!
Price was too good to pass up.
Beautiful, elegant watch. Looks even better in person.
I had a few questions about the delivery and they answered all my needs thank u ashford!
Awesome very helpful great customer service
Came across website when i was looking for todd snyder timex
Ideally. Very nice watch. Fast delivery. Thank you.
Very pleased how the order was handled
Would order again from the company
The portal is user friendly. The product I bought is authentic.
Always a great experience. Always a good sale/deals.
Looking for designer sunglasses below retail.
There is perhaps a bit cumbersome name and address validation for countries where we have some non-English characters, but overall great shopping experience. I am a returning customer and always I enjoyed nice product selection, good brands and a great price/performance ratio. UPS shipment always OK. Keep going!
Product I would like
Cumbersome name and address validation for countries where we have some non-English characters in my name or street...
Product I would like
Had a great customer experience. Will purpose from Ashford again!
Great deals
I was lucky enough to get this watch while it was at a great sale price. It's a very well made watch and rivals my CT Scuderia watches that are actually Swiss Made. Very happy with my purchase.
I am a collector of fine watches and I only say that to let you know that I'm comparing this watch to the real deal watches and it can hold its own against them.
Ashford sells great products and stands behind them. I'm a repeat customer several times over!
Tip for consumers:
Ashford is a great company and I hope they are around for years to come so I can continue to purchase watches from them.
Products used:
Watches x5
The sunglasses are great. I had no trouble at all.
I saw the sunglasses and asked my daughter about them. I was thinking Xmas for my son and son in law. She was like absolutely. So I bought 2 pairs
I was very sceptical about buying from this site as I was redirected from another site. No issues at all. They had the best online price and delivered in time. I was unexpectedly and pleasantly surprised.
I had no choice. I was redirected from another site (Realry). As a consumer, it feels very vulnerable to click on a shady site (my opinion) all to be redirected to another shady site (my opinion) and give my financial details with knowing you are planting cookies on my phone and selling my info, and you want a five star review? Now I'm going to receive emails and phone calls from overseas offering me things that may or may not exist and potentially compromise my online security (haha). Or, I'll get a phone call saying you can offer me a better interest rate on my credit card or I have to pay some basement scammer to protect my credit. How about working with honesty and integrity and let your reputation speak for itself. Let people's experiences propel you. I know, it's an online world and without taking anything of context or having a five star review or planting cookies on everyone's phone you just couldn't do it. Track my package, give me updates and make me feel like I made a safe choice to buy from you and have nothing to worry about. That's how you do business. I'll tell my friends good things about you and they'll tell there friends then, NOT out of obligation, we will give honest unpressured reviews. Everyone is happy...ish.
Above average the experience was seamless and the merchandise arrived as expected on time and packed expertly. All notes, receipt and instructions were included. It's a brand new undisturbed time piece as represented.
Thank you
Ashford provided an item i am interested in at a reasonable price. An alternative site E-bay allows anonymous bidders to monopolize the price on specific products making it impossible to purchase certain items. This artificially trumps up the price of certain items. Especially watches. I disagree with this practice and feel its a deplorable tactic. Although, the discount coupon process at Ashford can be confusing it is understandable.
Pleasure doing business with you.
Thank you
I love the overall shopping experience on Ashford. Very good collection
Good experience! Item was delivered well packaged & as described and in a short time.
Easy check out, shipped next day! Impressed! Great quality items.
It came across my email, through Brad's deals the Oakley mens sunglasses were on sale and extra discount on top of that. 😎
I will only say that I am waiting to see if I get a refund on my purchase. Then I will provide a comment on their service. Thank
Great prices and USA based.
Found via Slickdeals site. Fast shipping and great product and price. My son loves the glasses
Purchased Glycine Combat automatic, goldtone with black dial. Great watch, great price and great service!
Gain trust and grow your business with customer reviews.
Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
We are headquartered in one of New York City’s most iconic neighborhoods and a hub for all things luxury, Tribeca!
Although Ashford.com has been in business since 1997 and pioneered the sale of luxury timepieces on the web. We take great pride in being one of the pioneers in the watch ecommerce industry and strive to treat each customer with respect and fairness.
Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need.