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    Ashford

2024 CUSTOMER CHOICE AWARD

Ashford

Corporate Values

Overview

Ashford has a rating of 4.6 stars from 3,870 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ashford most frequently mention great price, customer service, and fast delivery. Ashford ranks 2nd among Watch sites.

Proactively asks for customer feedback

This company responds to reviews on average within 20 days

Positive reviews (last 12 months): 90.8%
Positive
1,728
Neutral
58
Negative
117
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Instant Feedback

11,299 reviews

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How would you rate Ashford?
Business's Favorite Review

“Excellent transaction.”

Ed S.
8/4/21

Purchased 8 watches at one time for gifts to friends. Watches arrived promptly and in perfect condition. I was very satisfied with the watches and the service. Friends liked the watches very much and no one has had any problems with them. Excellent transaction.

Date of experience: 8/3/21
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Top Positive Review

“Very good”

Tamilselvan W.
6/1/22

Very good. I would recommend everyone to choose ashford.

Date of experience: 6/1/22
See positive reviews

Reviews (3,870)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (112) customer service (342) quality watches (36) thanks ashford (18) warranty card (20)
Thumbnail of user laiwahf
New York
1 review
0 helpful votes
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August 6th, 2023
Verified purchase

Burberry sunglasses is great but for me little dark but overall is great, Thanks

Reason I chose this business:

Because price is reasonable.

Date of experience: August 6, 2023

Thumbnail of user chriss4646
Canada
1 review
0 helpful votes
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August 15th, 2023
Verified purchase

Very smooth transaction and arrived very fast and well packed.

Reason I chose this business:

Great reputation and selection

Date of experience: August 15, 2023

Thumbnail of user marcusk128
Washington
1 review
0 helpful votes
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August 3rd, 2023
Verified purchase

Good products quick delivery lots of different products

Date of experience: August 3, 2023

Thumbnail of user kevins3369
GB
1 review
0 helpful votes
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August 20th, 2023
Verified purchase

Super simple purchase with no hassle or problems even when shipping to uk

Date of experience: August 20, 2023

Thumbnail of user allak44
Ukraine
1 review
0 helpful votes
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August 24th, 2023
Verified purchase

Wonderful site, fast shipping, I will buy again here

Date of experience: August 24, 2023

Thumbnail of user marior450
Texas
1 review
0 helpful votes
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August 23rd, 2023
Verified purchase

I enjoy shopping at Ashford. Only good things to say about them.

Reason I chose this business:

Competitive prices.

Date of experience: August 23, 2023

Thumbnail of user minog3
New York
1 review
0 helpful votes
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August 23rd, 2023
Verified purchase

Love to buy ashford Items, good quality and great prices

Wanted to return some items, helped me with the process and it was easy of course the items must be send to them in the same condition they sent it.

Reason I chose this business:

Excellent customer service

Service

Date of experience: August 23, 2023

Thumbnail of user latoshap5
Kentucky
2 reviews
0 helpful votes
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August 23rd, 2023
Verified purchase

Great experience and I plan on buying my glasses from this site in the future!

Reason I chose this business:

Site popped u in search and the glasses were very stylish.

Date of experience: August 23, 2023

Thumbnail of user derrickf104
Texas
2 reviews
0 helpful votes
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April 14th, 2023
Verified purchase

Great and luxury. I wore it the other night to the club and it stands out

Reason I chose this business:

Cheap and authentic

Date of experience: April 14, 2023

Thumbnail of user zw28
Kentucky
1 review
0 helpful votes
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August 24th, 2023
Verified purchase

Fast shipping! The watch is amazing and I'm looking forward to it being my new daily driver.

Date of experience: August 24, 2023

Thumbnail of user lourdesp65
Illinois
1 review
0 helpful votes
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July 28th, 2023
Verified purchase

Love them. Style, brand, elegant. I love Ferragamo

Date of experience: July 28, 2023

Thumbnail of user daljits13
California
1 review
0 helpful votes
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June 15th, 2023
Verified purchase

The delivery of the item ordered was very satisfactory.

Good & Pleasant.

Reason I chose this business:

Advertisement.

Service

Date of experience: June 15, 2023

Thumbnail of user marynab5
Poland
1 review
0 helpful votes
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August 13th, 2023
Verified purchase

The delivery is very fast, the watch is great
The delivery is very fast, the watch is great

Reason I chose this business:

Lower price

Service

Date of experience: August 13, 2023

Thumbnail of user deitras2
Illinois
2 reviews
0 helpful votes
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August 29th, 2022
Verified purchase

The website is user friendly and the images of the products are clear and described well.

Reason I chose this business:

I received an email

Date of experience: August 29, 2022

Thumbnail of user jackt668
Minnesota
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Excellent website and easy to use. I will continue to use this site!

Reason I chose this business:

Good price and easy to use

Date of experience: July 1, 2022

Thumbnail of user ashfordw1
Ashford W. – Ashford Rep

Hello,
Thank you for your review. We are happy to hear you had a good experience. Please reach out to customer service for any assistance you may need.
Best regards,
Ashford Watches

Thumbnail of user joyevettp
Tennessee
3 reviews
0 helpful votes
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August 13th, 2022
Verified purchase

Great and easy assess! Shipping on time great quality!

Date of experience: August 13, 2022

Thumbnail of user alexandrap213
California
1 review
0 helpful votes
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August 10th, 2022
Verified purchase

The watch has some scratches along the case perimeter.

Still waiting fro Customer Service to answer.

* Ashford attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service

Date of experience: July 11, 2022

Thumbnail of user davidb455
Alabama
2 reviews
0 helpful votes
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April 22nd, 2023
Verified purchase

Great experience looks good size is perfect quality experience

Reason I chose this business:

Great deals

Date of experience: April 22, 2023

Thumbnail of user zacharys396
Texas
1 review
0 helpful votes
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July 19th, 2022
Verified purchase

Great experience! Quick shipping and great price! Recommend highly!

Date of experience: July 19, 2022

Thumbnail of user yannickg14
Georgia
1 review
0 helpful votes
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July 4th, 2022
Verified purchase
• Updated review

Great product and easy ordering and I would recommend.

Reason I chose this business:

Good product

Date of experience: July 4, 2022

Great experience
June 3rd, 2022
Verified site experience
• Previous review
Reason I chose this business:

The price and the extensive selection of products

Date of experience: June 3, 2022

Thumbnail of user jonathanb1424
Arkansas
1 review
0 helpful votes
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December 29th, 2022
Verified purchase

It was great and easy the Watch looked just as it was described

Reason I chose this business:

For the price

Date of experience: December 29, 2022

Thumbnail of user ninor14
North Carolina
1 review
0 helpful votes
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December 31st, 2022
Verified purchase

Easy and hassle-free thanks for a quick delivery thanks

Reason I chose this business:

For their amazing products

Service

Date of experience: December 31, 2022

Thumbnail of user damienm105
New York
1 review
0 helpful votes
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February 14th, 2023
Verified purchase

Simple and easy to buy and get what you need and not fake.

Reason I chose this business:

My item was in stock

Date of experience: February 14, 2023

Thumbnail of user johng2478
Florida
2 reviews
0 helpful votes
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January 14th, 2023
Verified purchase

Great prices on fantastic watches
Very pleased
Wonderful prices

Date of experience: January 14, 2023

Thumbnail of user erikg186
New York
1 review
0 helpful votes
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March 17th, 2023
Verified purchase

Was an easy buying experience with an amazing price.

Date of experience: March 17, 2023

Sitejabber for Business

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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!

Business Highlights

  • Luxury Discounted Watches
  • Luxury Discounted Jewelry
  • Luxury Discounted Sunglasses

Business History

We are headquartered in one of New York City’s most iconic neighborhoods and a hub for all things luxury, Tribeca!
Although Ashford.com has been in business since 1997 and pioneered the sale of luxury timepieces on the web. We take great pride in being one of the pioneers in the watch ecommerce industry and strive to treat each customer with respect and fairness.

Company Representative

Thumbnail of user ashfordw1
Ashford W.
Customer Service Manager
Typically responds within 20 days

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