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    Ashford

2024 CUSTOMER CHOICE AWARD

Ashford

Corporate Values

Overview

Ashford has a rating of 4.6 stars from 3,841 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ashford most frequently mention great price, customer service, and fast delivery. Ashford ranks 2nd among Watch sites.

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 90.7%
Positive
1,704
Neutral
57
Negative
117
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Instant Feedback

11,245 reviews

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How would you rate Ashford?
Business's Favorite Review

“Excellent transaction.”

Ed S.
8/4/21

Purchased 8 watches at one time for gifts to friends. Watches arrived promptly and in perfect condition. I was very satisfied with the watches and the service. Friends liked the watches very much and no one has had any problems with them. Excellent transaction.

Date of experience: 8/3/21
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Top Positive Review

“Very good”

Tamilselvan W.
6/1/22

Very good. I would recommend everyone to choose ashford.

Date of experience: 6/1/22
See positive reviews

Reviews (3,841)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (112) customer service (341) quality watches (36) thanks ashford (17) warranty card (20)
Thumbnail of user spmd
New York
1 review
0 helpful votes
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May 14th, 2023
Verified purchase

Fast shipping, excellent service and excellent product

Date of experience: May 14, 2023

Thumbnail of user ashokp46
India
1 review
0 helpful votes
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July 19th, 2023
Verified purchase

Ashford delivered my watch the next day! Excellent range of watches with great pricing.

Date of experience: July 19, 2023

Thumbnail of user marlisen2
New Jersey
1 review
0 helpful votes
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July 18th, 2023
Verified purchase

Great product and fast shipping. Would purchase from Ashford again.

Reason I chose this business:

Great price.

Date of experience: July 18, 2023

Thumbnail of user ligiar7
California
1 review
0 helpful votes
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July 21st, 2023
Verified purchase

I love them, perfect fit and prices really are fantastic.

They were really on top of everything on my order and were able to answer for me all my questions. Would definitely buy again from them.

Reason I chose this business:

Have the best prices.

Service

Date of experience: July 21, 2023

Thumbnail of user lubol
Michigan
1 review
0 helpful votes
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July 22nd, 2023
Verified purchase

Great purchasing experience with absolutely no issue.

Reason I chose this business:

Variety of watch models, availability and pricing.

Date of experience: July 22, 2023

Thumbnail of user jessicaw450
Florida
2 reviews
0 helpful votes
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July 23rd, 2023
Verified purchase

Great experience! I am very happy. The watch is cool.

Date of experience: July 23, 2023

Thumbnail of user makhabbatm
Kazakhstan
1 review
0 helpful votes
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July 24th, 2023
Verified purchase

Very nice, beautiful. Good quality. Delivered well

Date of experience: July 24, 2023

Thumbnail of user missclarkc
Illinois
1 review
0 helpful votes
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July 15th, 2022
Verified purchase

Love my earrings. This is my second pair of earrings.

Reason I chose this business:

They had had the item I want and I've had gifts from Ashford before

Date of experience: July 15, 2022

Thumbnail of user stevenl1849
New York
1 review
0 helpful votes
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July 3rd, 2023
Verified purchase

Best website to purchase items from. It comes brand new and super fast shipping.

Date of experience: July 3, 2023

Thumbnail of user robertj2735
Germany
1 review
0 helpful votes
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March 12th, 2023
Verified purchase

The product was excellent and the shipping was fast

Date of experience: March 12, 2023

Thumbnail of user rk529
Canada
1 review
0 helpful votes
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June 22nd, 2023
Verified purchase

Everything went well, from ordering to receiving! Thank you

Date of experience: June 22, 2023

Thumbnail of user jamies1289
Oregon
1 review
0 helpful votes
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July 9th, 2023
Verified purchase

Easy ordering, arrived quickly, no issues at all. Would order again.

Reason I chose this business:

Brad's deals

Date of experience: July 9, 2023

Thumbnail of user dougr318
Iowa
2 reviews
0 helpful votes
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August 7th, 2023
Verified purchase

Bought a pair of sunglasses. Delivered fast. Incredible value!

Date of experience: July 8, 2023

Thumbnail of user ashfordw1
Ashford W. – Ashford Rep

Hello,
Thank you for your review. Please reach out to customer service for any assistance you may need

Thumbnail of user scottg1105
New York
2 reviews
0 helpful votes
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July 9th, 2023
Verified purchase

Easy purchase no problems nice watch good peeps peace out

Date of experience: July 9, 2023

Thumbnail of user sydneyt94
Florida
1 review
0 helpful votes
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June 29th, 2023
Verified purchase

Everything was perfect with my shopping experience

Reason I chose this business:

Great pricing

Date of experience: June 29, 2023

Thumbnail of user adanb22
Colorado
1 review
0 helpful votes
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July 10th, 2023
Verified purchase

Great value, nice face. Goes with a lot of options

Reason I chose this business:

Affordability

Date of experience: July 10, 2023

Thumbnail of user russella266
Utah
1 review
0 helpful votes
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January 18th, 2023
Verified purchase

Ashford provided a good experience with a good product

Reason I chose this business:

Ashford had the best pricing on Costa Delmar.

Date of experience: January 18, 2023

Thumbnail of user gerritk15
Arizona
1 review
0 helpful votes
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July 14th, 2023
Verified purchase

Super nice watch. So glad to buy it way below retail.

Reason I chose this business:

Available watches at low price.

Date of experience: July 14, 2023

Thumbnail of user wooia
California
1 review
0 helpful votes
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December 30th, 2022
Verified purchase

Looks elegant, for a dress watch. Hope to test the accuracy of the Mido chronometer.

Reason I chose this business:

Genuine watches, excellent customer service and support.

Date of experience: December 30, 2022

Thumbnail of user steffaniet2
Rhode Island
1 review
0 helpful votes
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July 10th, 2023
Verified purchase

Fast delivery with timely updates. Item well packaged. Thanks!

Date of experience: July 10, 2023

Thumbnail of user song.1
Massachusetts
1 review
0 helpful votes
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September 24th, 2022
Verified purchase

Price is reasonable.
Delivery is fast.
Processing is simple.

Reason I chose this business:

Other people's opinions.

Date of experience: September 24, 2022

Thumbnail of user laurab3804
Iowa
1 review
0 helpful votes
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July 3rd, 2023
Verified purchase

Would purchase from this company again, no complications, product arrived well packaged.

Reason I chose this business:

Price for item

Date of experience: July 3, 2023

Thumbnail of user richardc4341
Indiana
1 review
0 helpful votes
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July 2nd, 2023
Verified purchase

Great service fast delivery and everything came as expected

Date of experience: July 2, 2023

Thumbnail of user rayh599
Oklahoma
1 review
0 helpful votes
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June 26th, 2023
Verified purchase

Products I want. At a great price and delivered quickly.

Date of experience: June 26, 2023

Thumbnail of user kevinc3025
Michigan
1 review
0 helpful votes
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July 3rd, 2023
Verified purchase

Shipped on Time, no issues. Great service, with a provided tracking number.

Date of experience: July 3, 2023

Sitejabber for Business

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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!

Business Highlights

  • Luxury Discounted Watches
  • Luxury Discounted Jewelry
  • Luxury Discounted Sunglasses

Business History

We are headquartered in one of New York City’s most iconic neighborhoods and a hub for all things luxury, Tribeca!
Although Ashford.com has been in business since 1997 and pioneered the sale of luxury timepieces on the web. We take great pride in being one of the pioneers in the watch ecommerce industry and strive to treat each customer with respect and fairness.

Company Representative

Thumbnail of user ashfordw1
Ashford W.
Customer Service Manager
Typically responds within 23 days

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