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    Ashford

2024 CUSTOMER CHOICE AWARD

Ashford

Corporate Values

Overview

Ashford has a rating of 4.6 stars from 3,829 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ashford most frequently mention great price, customer service, and fast delivery. Ashford ranks 2nd among Watch sites.

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 90.7%
Positive
1,694
Neutral
56
Negative
117
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Instant Feedback

11,226 reviews

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How would you rate Ashford?
Business's Favorite Review

“Excellent transaction.”

Ed S.
8/4/21

Purchased 8 watches at one time for gifts to friends. Watches arrived promptly and in perfect condition. I was very satisfied with the watches and the service. Friends liked the watches very much and no one has had any problems with them. Excellent transaction.

Date of experience: 8/3/21
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Top Positive Review

“Very good”

Tamilselvan W.
6/1/22

Very good. I would recommend everyone to choose ashford.

Date of experience: 6/1/22
See positive reviews

Reviews (3,829)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (112) customer service (341) quality watches (36) thanks ashford (17) warranty card (20)
Thumbnail of user eduardob166
California
1 review
0 helpful votes
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June 28th, 2023
Verified purchase

Easy checkout, fast shipping and factory warranty on Glycine!

Date of experience: June 28, 2023

Thumbnail of user hait32
California
1 review
0 helpful votes
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June 26th, 2022
Verified purchase

Good price, good watch beautiful watch my wife liked

Reason I chose this business:

I like these watch

Date of experience: June 26, 2022

Thumbnail of user dekishai
Illinois
1 review
0 helpful votes
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March 25th, 2023
Verified purchase

Smooth shopping experience. These were a steal for me

Date of experience: March 25, 2023

Thumbnail of user lancem207
Idaho
1 review
0 helpful votes
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September 19th, 2022
Verified purchase

Transaction was very easy - watch arrived fast and in goo order.
Will buy again

Reason I chose this business:

Great prices / great service.

Date of experience: September 19, 2022

Thumbnail of user karenv1176
Pennsylvania
1 review
0 helpful votes
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September 19th, 2022
Verified purchase

Easy site to navigate and the sunglasses were perfect

Reason I chose this business:

Google search

Date of experience: September 19, 2022

Thumbnail of user avisb25
Virginia
1 review
0 helpful votes
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September 18th, 2022
Verified purchase

Easy to browse website. No issues during checkout. Many options offered

Reason I chose this business:

Price point & authenticity.

Date of experience: September 18, 2022

Thumbnail of user pornprasertk
Washington
1 review
0 helpful votes
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March 28th, 2023
Verified purchase

Fast delivery and the package came with good condition

Date of experience: March 28, 2023

Thumbnail of user brendal1328
Texas
1 review
0 helpful votes
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August 18th, 2022
Verified purchase

Really fast shipping! Product came in good conditions and it was just as I had ordered.

Date of experience: August 18, 2022

Thumbnail of user kavinduj1
Kansas
1 review
0 helpful votes
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August 16th, 2022
Verified purchase

It was overall a good experience
Happy with the transaction

Date of experience: August 16, 2022

Thumbnail of user maulikp14
Ohio
1 review
0 helpful votes
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September 17th, 2022
Verified purchase

Ok experience not much complain here. Might shop again

Date of experience: August 18, 2022

Thumbnail of user ashfordw1
Ashford W. – Ashford Rep

Hello,
Thank you for your review. We dare are glad to hear you have had a good experience.

Please reach out to customer service for any assistance.

Thumbnail of user ruchik22
Georgia
1 review
0 helpful votes
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August 18th, 2022
Verified purchase

This site is amazing! It was easy to search and buy.

Date of experience: August 18, 2022

Thumbnail of user dylang117
Colorado
3 reviews
0 helpful votes
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February 24th, 2023
Verified purchase

So easy! And such amazing prices! Very happy with my experience!

Date of experience: February 24, 2023

Thumbnail of user sj685
Tennessee
1 review
0 helpful votes
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August 17th, 2022
Verified purchase

Fabulous product & price! Very quick delivery also!

Reason I chose this business:

Price, quality.

Date of experience: August 17, 2022

Thumbnail of user elenab278
Illinois
1 review
0 helpful votes
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January 23rd, 2023
Verified purchase

Very fast delivery, did not expect this. Thank you

Service

Date of experience: January 23, 2023

Thumbnail of user gregs1348
Colorado
1 review
0 helpful votes
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January 12th, 2023
Verified purchase

Pretty much as expected. Easy to order, good price, and quick delivery. No complaints.

Date of experience: January 12, 2023

Thumbnail of user lucb61
Illinois
1 review
0 helpful votes
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July 13th, 2022
Verified purchase

Great, loved the classes, made it an easy buying experience!

Date of experience: July 13, 2022

Thumbnail of user sheldonw60
District of Columbia
1 review
0 helpful votes
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December 28th, 2022
Verified purchase

Great experience. Will do again. I highly recommend Ashford.

Reason I chose this business:

Lowest price

Date of experience: December 28, 2022

Thumbnail of user mattt498
Michigan
1 review
0 helpful votes
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April 9th, 2023
Verified purchase

Fast shipping will buy again. Great company and seller

Date of experience: April 9, 2023

Thumbnail of user luigip42
Connecticut
1 review
0 helpful votes
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April 9th, 2023
Verified purchase

Great site good to dear with they were precise and on time

Date of experience: April 9, 2023

Thumbnail of user matth925
Iowa
1 review
0 helpful votes
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April 9th, 2023
Verified purchase

Easy to order. Prices reasonable and fast shipping.

Reason I chose this business:

Selection and price.

Date of experience: April 9, 2023

Thumbnail of user almitat
Florida
4 reviews
0 helpful votes
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April 9th, 2023
Verified purchase

Love the prices and all gifts that were given are loved too

Reason I chose this business:

Purchased before

Date of experience: April 9, 2023

Thumbnail of user nicoled1416
Oregon
1 review
0 helpful votes
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November 20th, 2022
Verified purchase

Watch band too small I am normal sized
Want to return

Date of experience: October 21, 2022

Thumbnail of user ashfordw1
Ashford W. – Ashford Rep

Hello,
Thank you for your review. We do see that you chose K8U2S116. For Calvin Klein, S means a size 5-6. This is general sizing and runs on the small side.
Again, we do apologize for any inconvenience.

Thumbnail of user aviono
TT
2 reviews
4 helpful votes
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November 5th, 2015

I'm pleased with my purchase. Will definitely shop again.

Date of experience: November 5, 2015

Thumbnail of user thomasr2141
South Carolina
1 review
0 helpful votes
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April 9th, 2023
Verified purchase

Very quick straightforward transaction arrived by ups within a few days

Date of experience: April 9, 2023

Thumbnail of user jerryo243
Massachusetts
1 review
0 helpful votes
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April 8th, 2023
Verified purchase

They worry about you getting your items i like that

Date of experience: April 8, 2023

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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!

Business Highlights

  • Luxury Discounted Watches
  • Luxury Discounted Jewelry
  • Luxury Discounted Sunglasses

Business History

We are headquartered in one of New York City’s most iconic neighborhoods and a hub for all things luxury, Tribeca!
Although Ashford.com has been in business since 1997 and pioneered the sale of luxury timepieces on the web. We take great pride in being one of the pioneers in the watch ecommerce industry and strive to treat each customer with respect and fairness.

Company Representative

Thumbnail of user ashfordw1
Ashford W.
Customer Service Manager
Typically responds within 23 days

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