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    Ashford

2024 CUSTOMER CHOICE AWARD

Ashford

Corporate Values

Overview

Ashford has a rating of 4.6 stars from 3,820 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ashford most frequently mention great price, customer service, and fast delivery. Ashford ranks 2nd among Watch sites.

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 90.7%
Positive
1,689
Neutral
56
Negative
117
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Instant Feedback

11,200 reviews

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How would you rate Ashford?
Business's Favorite Review

“Excellent transaction.”

Ed S.
8/4/21

Purchased 8 watches at one time for gifts to friends. Watches arrived promptly and in perfect condition. I was very satisfied with the watches and the service. Friends liked the watches very much and no one has had any problems with them. Excellent transaction.

Date of experience: 8/3/21
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Top Positive Review

“Very good”

Tamilselvan W.
6/1/22

Very good. I would recommend everyone to choose ashford.

Date of experience: 6/1/22
See positive reviews

Reviews (3,820)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (112) customer service (340) quality watches (36) thanks ashford (17) warranty card (20)
Thumbnail of user albertog222
California
1 review
0 helpful votes
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April 22nd, 2023
Verified purchase

Buy now is misleading. Didn't assume it was for adding to cart.

Reason I chose this business:

Recommended by Andrew moffett

Date of experience: April 22, 2023

Thumbnail of user stephenm2509
Alabama
1 review
0 helpful votes
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November 2nd, 2022
Verified purchase

Perfect. Fast shipping. Got exactly what was pictured and described. Great deal.

Date of experience: November 2, 2022

Thumbnail of user jeffs2413
Minnesota
1 review
0 helpful votes
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September 18th, 2022
Verified purchase
• Updated review

Very easy and quick. Got my watch on sale at a good price.

Reason I chose this business:

Happened to see it through a link. Liked what I saw and ordered it!

Date of experience: September 18, 2022

Very easy and quick
September 7th, 2022
Verified site experience
• Previous review

Very easy and quick. Great price!

Reason I chose this business:

Happened to see it through a link. Liked what I saw and ordered it!

Date of experience: September 7, 2022

Thumbnail of user williamc4185
Massachusetts
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

The customer service member was helpful and knowledgeable.

Reason I chose this business:

Friend referal

Service

Date of experience: February 5, 2023

Thumbnail of user naums3
Canada
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

Simple. Quick. Easy. Arrived as expected. Nice watch.

Reason I chose this business:

Price. Selection. Company info.

Date of experience: February 5, 2023

Thumbnail of user camilab30
California
1 review
0 helpful votes
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September 16th, 2022
Verified purchase

Very good and fast delivery. Love the item too. Will shop again!

Reason I chose this business:

Good price!

Date of experience: September 16, 2022

Thumbnail of user robertof139
New York
1 review
0 helpful votes
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June 16th, 2023
Verified purchase

Stunning watch, well packaged, arrived in great condition works perfectly. Recommend to purchase.

Reason I chose this business:

Just came across it as I searched.

Date of experience: June 16, 2023

Thumbnail of user williamc4076
New York
1 review
0 helpful votes
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December 27th, 2022
Verified purchase

Shipped quickly and received in perfect condition.

Reason I chose this business:

Ashford had the watch I wanted.

Date of experience: December 27, 2022

Thumbnail of user hanfengl
TW
1 review
0 helpful votes
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August 16th, 2022
Verified purchase

Surprise for the discount and great services provided.

Reason I chose this business:

Big discount.

Date of experience: August 16, 2022

Thumbnail of user ericd1413
Georgia
1 review
0 helpful votes
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April 23rd, 2023
Verified purchase

Fast delivery. Excellent prices. Would definitely recommend

Reason I chose this business:

They were the only company that had this watch at a great price

Date of experience: April 23, 2023

Thumbnail of user eduardod120
Qatar
1 review
0 helpful votes
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March 9th, 2023
Verified purchase

All was okay and quick. Perfect order……………………………..

Service

Date of experience: March 9, 2023

Thumbnail of user sheilaw121
New Jersey
2 reviews
0 helpful votes
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March 9th, 2023
Verified purchase

It was very easy to look for items at this website that had great prices.

Reason I chose this business:

Looking for a pair of Burberry glasses and I found a great pair.

Date of experience: March 9, 2023

Thumbnail of user tinav12
Florida
2 reviews
0 helpful votes
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March 9th, 2023
Verified purchase

Super quick and easy. Glasses arrived in no time at all!

Date of experience: March 9, 2023

Thumbnail of user donellt4
Maryland
1 review
0 helpful votes
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March 9th, 2023
Verified purchase

Great experience., easy to find product. Will definitely shop there again.

Reason I chose this business:

I was looking for a Kenneth Cole watch that I had lost.

Date of experience: March 9, 2023

Thumbnail of user stephanief1253
California
1 review
0 helpful votes
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November 3rd, 2022
Verified purchase

I've be wanting theses sunglasses i was finally able to get them

Date of experience: November 3, 2022

Thumbnail of user michaeld5643
Massachusetts
1 review
0 helpful votes
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November 8th, 2022
Verified purchase

Thanks for your great customer service watch arrived on time and I wear it daily...

Reason I chose this business:

Need a watch

Date of experience: November 8, 2022

Thumbnail of user lesc95
New Zealand
1 review
0 helpful votes
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September 18th, 2022
Verified purchase

Got here pretty quickly. No other issues to speak of

Date of experience: September 18, 2022

Thumbnail of user josephc3517
Tennessee
1 review
0 helpful votes
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February 8th, 2023
Verified purchase

Really nice looking watch. Very happy with the look

Reason I chose this business:

Nice looking watch

Date of experience: February 8, 2023

Thumbnail of user lindal3444
California
1 review
0 helpful votes
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January 21st, 2023
Verified purchase

Easy to order and had tracking info all along entire process. I would definitely shop here again!

Reason I chose this business:

Price was a big thing for me! I love designer but not prices

Date of experience: January 21, 2023

Thumbnail of user lindas5295
Minnesota
1 review
0 helpful votes
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November 6th, 2022
Verified purchase

Good prices on many items. Well pleased with my purchase.

Reason I chose this business:

Good price on watch

Date of experience: November 6, 2022

Thumbnail of user aliciak220
Texas
1 review
0 helpful votes
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November 5th, 2022
Verified purchase

Great shopping experience, fast shipping. The website was easy to search.

Date of experience: November 5, 2022

Thumbnail of user dj577
Germany
1 review
0 helpful votes
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April 27th, 2023
Verified purchase

Placed my order from EU, everything went well, watch was brand new, just a great experience :)

Date of experience: April 27, 2023

Thumbnail of user stephenm2725
Arkansas
1 review
0 helpful votes
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April 26th, 2023
Verified purchase

Here in 3 days, nice. Website works great. Came exactly as described.

Reason I chose this business:

Best price and selection.

Date of experience: April 26, 2023

Thumbnail of user nathanielo56
Ohio
1 review
0 helpful votes
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February 27th, 2023
Verified purchase

Item shipped secure and in a timely manner. Thanks

Reason I chose this business:

Quality watches at affordable prices.

Date of experience: February 27, 2023

Thumbnail of user wm201
Texas
1 review
0 helpful votes
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March 11th, 2023
Verified purchase

Timely delivery, easy ordering experience, would buy again.

Date of experience: March 11, 2023

Sitejabber for Business

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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!

Business Highlights

  • Luxury Discounted Watches
  • Luxury Discounted Jewelry
  • Luxury Discounted Sunglasses

Business History

We are headquartered in one of New York City’s most iconic neighborhoods and a hub for all things luxury, Tribeca!
Although Ashford.com has been in business since 1997 and pioneered the sale of luxury timepieces on the web. We take great pride in being one of the pioneers in the watch ecommerce industry and strive to treat each customer with respect and fairness.

Company Representative

Thumbnail of user ashfordw1
Ashford W.
Customer Service Manager
Typically responds within 23 days

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