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    Ashford

2024 CUSTOMER CHOICE AWARD

Ashford

Corporate Values

Overview

Ashford has a rating of 4.6 stars from 3,808 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ashford most frequently mention great price, customer service, and fast delivery. Ashford ranks 2nd among Watch sites.

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 90.7%
Positive
1,680
Neutral
56
Negative
117
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Instant Feedback

11,171 reviews

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How would you rate Ashford?
Business's Favorite Review

“Excellent transaction.”

Ed S.
8/4/21

Purchased 8 watches at one time for gifts to friends. Watches arrived promptly and in perfect condition. I was very satisfied with the watches and the service. Friends liked the watches very much and no one has had any problems with them. Excellent transaction.

Date of experience: 8/3/21
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Top Positive Review

“Very good”

Tamilselvan W.
6/1/22

Very good. I would recommend everyone to choose ashford.

Date of experience: 6/1/22
See positive reviews

Reviews (3,808)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (110) customer service (340) quality watches (36) thanks ashford (17) warranty card (20)
Thumbnail of user sheakyb
Tennessee
2 reviews
0 helpful votes
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March 20th, 2023
Verified purchase

My experience was wonderful! Fast shipping and great website overall.

Reason I chose this business:

Great pricing!

Date of experience: March 20, 2023

Thumbnail of user carlzenb
California
2 reviews
0 helpful votes
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March 14th, 2023
Verified purchase

Quick and efficient.
Price was awesome!
Fast shipping.

Date of experience: March 14, 2023

Thumbnail of user leec622
Tennessee
1 review
0 helpful votes
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November 19th, 2022
Verified purchase

Easy-to-use website and great prices. No issues at all!

Reason I chose this business:

Selection and price

Date of experience: November 19, 2022

Thumbnail of user abdelkaders2
Wisconsin
1 review
0 helpful votes
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September 28th, 2022
Verified purchase

I love it little big for my wrist but overall nice

Date of experience: September 28, 2022

Thumbnail of user jamesm8231
New York
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

Got the watch very quickly. Good price. No complaints at all. Thanks

Date of experience: February 5, 2023

Thumbnail of user kirild2
Germany
1 review
0 helpful votes
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January 19th, 2023
Verified purchase

A large assortment of quality watches at good prices and fast delivery. This is definitely my shop.

Date of experience: January 19, 2023

Thumbnail of user yonatank1
Israel
1 review
0 helpful votes
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January 13th, 2023
Verified purchase

Arrived within a week... So happy to have this amazing watch. Keep up the good work.

Date of experience: January 13, 2023

Thumbnail of user rossr135
South Carolina
1 review
0 helpful votes
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January 2nd, 2023
Verified purchase

Fast, efficient and problem free shopping experience.

Reason I chose this business:

I chose Ashford due to a combination of the watch and price available.

Date of experience: January 2, 2023

Thumbnail of user jamesf1852
Nevada
2 reviews
0 helpful votes
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September 30th, 2022
Verified purchase

Bought quite a few watches at Ashford, always been quick and professional. Love the discount codes

Reason I chose this business:

Often has the best price, and delivers quick

Date of experience: September 30, 2022

Thumbnail of user natalia16
Texas
1 review
0 helpful votes
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May 11th, 2023
Verified purchase

My order was delivered quickly. The sunglasses I purchased were perfect.

Date of experience: May 11, 2023

Thumbnail of user annt561
California
1 review
0 helpful votes
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September 29th, 2022
Verified purchase

Easy ordering and speedy delivery. Highly recommend.

Reason I chose this business:

Ordered a Tissot watch through Ashford.

Date of experience: September 29, 2022

Thumbnail of user vimals9
Texas
1 review
0 helpful votes
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June 8th, 2023
Verified purchase

Delivered on time. Well packaged. Did not have a case. Thanks

Date of experience: May 9, 2023

Thumbnail of user ashfordw1
Ashford W. – Ashford Rep

Hello,
Thank you for your review. Please reach out to customer service for any assistance you may need

Thumbnail of user patriciab4184
Georgia
2 reviews
0 helpful votes
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May 9th, 2023
Verified purchase

This is the only time I have ordered and it was fine.

Date of experience: May 9, 2023

Thumbnail of user nikk32
Australia
1 review
0 helpful votes
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May 8th, 2023
Verified purchase

Very good quality watch, superfast delivery to Australia!

Reason I chose this business:

Online search, good references

Date of experience: May 8, 2023

Thumbnail of user m.d9
France
1 review
0 helpful votes
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March 24th, 2023
Verified purchase

Excellent. What else? Speed expedition, fast delivering and as i was expected

Date of experience: March 24, 2023

Thumbnail of user shawnas259
Colorado
1 review
0 helpful votes
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March 13th, 2023
Verified purchase

In the past I've ordered a couple of watches that worked fine. Something's changed.

Nobody is taking care of my issue and it’s been 3 weeks

Service

Date of experience: February 11, 2023

Thumbnail of user ashfordw1
Ashford W. – Ashford Rep

Thank you for your review. We appreciate all feedback. Please reach out to customer service for any further assistance.

Thumbnail of user afrozq
Massachusetts
1 review
0 helpful votes
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February 15th, 2023
Verified purchase

Great selection at reasonable prices. Have recommended to many family and friends.

Date of experience: February 15, 2023

Thumbnail of user mar48
California
1 review
1 helpful vote
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February 12th, 2023
Verified purchase

Excellent watch and elegant. I love the color. Hoping to buy more Glam watches.

Date of experience: February 12, 2023

Thumbnail of user navdeeph
Australia
1 review
0 helpful votes
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November 21st, 2022
Verified purchase

Very happy with order
Got the watch on time
In perfect condition

Date of experience: November 21, 2022

Thumbnail of user peters2753
Florida
2 reviews
0 helpful votes
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February 9th, 2023
Verified purchase

The sunglasses shipped quickly and arrived in pristine condition!

Reason I chose this business:

I purchased my mom a pair of sunglasses and now I’m treating myself to a pair also.

Date of experience: February 9, 2023

Thumbnail of user shaowlik
Ohio
1 review
0 helpful votes
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December 22nd, 2022
Verified purchase

Highly satisfied with the purchase and will recommend others

Reason I chose this business:

It was cheaper

Date of experience: December 22, 2022

Thumbnail of user brucea474
Pennsylvania
1 review
0 helpful votes
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May 14th, 2023
Verified purchase

Best price on the net, fast shipping but item was damaged as described above

Date of experience: May 14, 2023

Thumbnail of user thomasm3611
Nevada
1 review
0 helpful votes
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July 14th, 2022
Verified purchase

Fast delivery and good packaging... watch as described.

Date of experience: July 14, 2022

Thumbnail of user ungvarii
New York
1 review
0 helpful votes
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May 13th, 2023
Verified purchase

Ashford is amazing! The best price, prompt delivery. Just great!

Date of experience: May 13, 2023

Thumbnail of user kenneths1674
California
1 review
1 helpful vote
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May 11th, 2023
Verified purchase

Everything fine! Item, choices, prices, website easy to use.

Reason I chose this business:

Best price thru Brad's Deals

Date of experience: May 11, 2023

Sitejabber for Business

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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!

Business Highlights

  • Luxury Discounted Watches
  • Luxury Discounted Jewelry
  • Luxury Discounted Sunglasses

Business History

We are headquartered in one of New York City’s most iconic neighborhoods and a hub for all things luxury, Tribeca!
Although Ashford.com has been in business since 1997 and pioneered the sale of luxury timepieces on the web. We take great pride in being one of the pioneers in the watch ecommerce industry and strive to treat each customer with respect and fairness.

Company Representative

Thumbnail of user ashfordw1
Ashford W.
Customer Service Manager
Typically responds within 23 days

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