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    Ashford

2024 CUSTOMER CHOICE AWARD

Ashford

Corporate Values

Overview

Ashford has a rating of 4.6 stars from 3,789 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ashford most frequently mention great price, customer service, and fast delivery. Ashford ranks 2nd among Watch sites.

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 90.7%
Positive
1,665
Neutral
55
Negative
116
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Instant Feedback

11,123 reviews

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How would you rate Ashford?
Business's Favorite Review

“Excellent transaction.”

Ed S.
8/4/21

Purchased 8 watches at one time for gifts to friends. Watches arrived promptly and in perfect condition. I was very satisfied with the watches and the service. Friends liked the watches very much and no one has had any problems with them. Excellent transaction.

Date of experience: 8/3/21
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Top Positive Review

“Very good”

Tamilselvan W.
6/1/22

Very good. I would recommend everyone to choose ashford.

Date of experience: 6/1/22
See positive reviews

Reviews (3,789)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (110) customer service (340) quality watches (36) thanks ashford (17) warranty card (20)
Thumbnail of user ekaterinag21
RU
1 review
0 helpful votes
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January 22nd, 2023
Verified purchase

Super,awesome quickly and efficiently, thank you. I will order more

Service

Date of experience: January 22, 2023

Thumbnail of user debrac1411
Kentucky
1 review
0 helpful votes
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January 25th, 2023
Verified purchase

Ordering process went smoothly. Order arrived promptly.

Reason I chose this business:

Good reputation.

Date of experience: January 25, 2023

Thumbnail of user joanf499
Massachusetts
1 review
0 helpful votes
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December 9th, 2022
Verified purchase

Quick delivery. Giving as gifts, hope they like them.

Date of experience: December 9, 2022

Thumbnail of user taram598
New Jersey
1 review
0 helpful votes
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January 25th, 2023
Verified purchase

Ordering these glasses was very easy and they were delivered quickly.

Reason I chose this business:

I saw an advertisement for the glasses and the price as right!

Date of experience: January 25, 2023

Thumbnail of user dungn58
Nevada
1 review
0 helpful votes
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December 8th, 2022
Verified purchase

I'm very happy with my purchase, beautiful watch, great price.

Reason I chose this business:

Great price

Date of experience: December 8, 2022

Thumbnail of user jaredh342
Ohio
1 review
0 helpful votes
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January 8th, 2023
Verified purchase

Hello need to return this watch. It is not in working order!

Reason I chose this business:

Advertising

Date of experience: December 9, 2022

Thumbnail of user ashfordw1
Ashford W. – Ashford Rep

Thank you for your review. We appreciate all feedback. Please reach out to Customer Service on any issues that you may have.

Thumbnail of user shaunr134
Australia
1 review
0 helpful votes
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January 12th, 2023
Verified purchase

Good International shipping,turned up on time.Good product

Date of experience: January 12, 2023

Thumbnail of user christinek1191
Wisconsin
1 review
0 helpful votes
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July 25th, 2022
Verified purchase

Very easy to order and good communication thru email

Date of experience: July 25, 2022

Thumbnail of user cameronf122
California
1 review
0 helpful votes
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June 6th, 2023
Verified purchase

Very quick and easy transaction. Watch arrived in record time.

Date of experience: June 6, 2023

Thumbnail of user davi2
Georgia
1 review
0 helpful votes
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June 6th, 2023
Verified purchase

Do more product characteristics. It is less information. Then disappointment.

Date of experience: June 6, 2023

Thumbnail of user jenh250
California
1 review
0 helpful votes
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December 12th, 2022
Verified purchase
• Updated review

Satisfied with prices. Good deals. Better than what I expected.

Reason I chose this business:

Good deals.

Date of experience: December 12, 2022

Authentic products and efficient customer services.
July 9th, 2022
Verified purchase
• Previous review

Great experience on purchasing with Ashford. Good quality and great price.

Reason I chose this business:

Purchase gifts for my father, husband and brother.

Date of experience: July 9, 2022

Thumbnail of user dougierangern
GB
1 review
0 helpful votes
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December 12th, 2022
Verified purchase

It was an easy shopping experience with the Ashford website.

Reason I chose this business:

I chose Ashford because they had a rare piece in stock.

Date of experience: December 12, 2022

Thumbnail of user anitad387
Florida
1 review
0 helpful votes
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June 3rd, 2023
Verified purchase

Fully satisfied with the watch and speedy delivery

Date of experience: June 3, 2023

Thumbnail of user alm503
California
1 review
0 helpful votes
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June 4th, 2023
Verified purchase

I appreciated Ashford's great service when purchasing Oakley sunglasses.

Reason I chose this business:

I saw a good deal

Date of experience: June 4, 2023

Thumbnail of user loladef
GB
1 review
0 helpful votes
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December 11th, 2022
Verified purchase

The delivery to UK was so quick and reliable with nice packaging

Brilliant

Reason I chose this business:

ASHFORD has been my shopping store for more than 10’years

Service

Date of experience: December 11, 2022

Thumbnail of user janetg1242
California
1 review
0 helpful votes
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December 11th, 2022
Verified purchase

Beautiful watch perfect for casual wear. My brother in law loved it.

Reason I chose this business:

Great service, selection and pricing.

Date of experience: December 11, 2022

Thumbnail of user vesis
Nevada
2 reviews
3 helpful votes
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June 14th, 2023
Verified purchase

Fast and easy check out. Great price. Can't wait to receive my Ferragamo sunglasses!

Reason I chose this business:

The best price

Date of experience: June 14, 2023

Thumbnail of user marks5256
New Jersey
1 review
0 helpful votes
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July 25th, 2022
Verified purchase

Easy to purchase. Good price. Great product. Quick delivery

Date of experience: July 25, 2022

Thumbnail of user charlesp2007
Georgia
1 review
0 helpful votes
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June 8th, 2023
Verified purchase

Items came as described & shipping was prompt. I'm satisfied with my purchase...

Reason I chose this business:

Great selection

Date of experience: June 8, 2023

Thumbnail of user matth772
Virginia
1 review
0 helpful votes
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July 5th, 2022
Verified purchase

Tons of options! Affordable prices. Great shopping experience! A+!

Reason I chose this business:

Affordable prices, quality brands and items.

Date of experience: July 5, 2022

Thumbnail of user mohammadc32
New Jersey
1 review
0 helpful votes
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June 24th, 2022
Verified purchase

Very good service, and before promised time delivery.

Reason I chose this business:

I feel this company is compatitive

Date of experience: June 24, 2022

Thumbnail of user stephanied1945
Maryland
1 review
0 helpful votes
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June 7th, 2023
Verified purchase

Love all my purchases! Great items at fantastic prices!

Reason I chose this business:

Great items at fantastic prices!

Date of experience: June 7, 2023

Thumbnail of user emanuela29
New York
1 review
0 helpful votes
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October 17th, 2022
Verified purchase

Excellent price product and fast delivery
I am very satisfied

Reason I chose this business:

Previous purchases

Date of experience: October 17, 2022

Thumbnail of user jessicar2370
California
1 review
0 helpful votes
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December 13th, 2022
Verified purchase

Great prices! Quick delivery, even better and more stunning in person!

Reason I chose this business:

Brads deals

Date of experience: December 13, 2022

Thumbnail of user brandithm
Oregon
1 review
0 helpful votes
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June 22nd, 2022
Verified purchase

Ashford was easy to use. Tracking and updates were frequent but not obnoxious. Would order again

Date of experience: June 22, 2022

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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!

Business Highlights

  • Luxury Discounted Watches
  • Luxury Discounted Jewelry
  • Luxury Discounted Sunglasses

Business History

We are headquartered in one of New York City’s most iconic neighborhoods and a hub for all things luxury, Tribeca!
Although Ashford.com has been in business since 1997 and pioneered the sale of luxury timepieces on the web. We take great pride in being one of the pioneers in the watch ecommerce industry and strive to treat each customer with respect and fairness.

Company Representative

Thumbnail of user ashfordw1
Ashford W.
Customer Service Manager
Typically responds within 23 days

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