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    Ashford

2024 CUSTOMER CHOICE AWARD

Ashford

Corporate Values

Overview

Ashford has a rating of 4.6 stars from 3,972 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ashford most frequently mention great price, customer service, and fast delivery. Ashford ranks 2nd among Watch sites.

Proactively asks for customer feedback

This company responds to reviews on average within 20 days

Positive reviews (last 12 months): 90.6%
Positive
1,801
Neutral
66
Negative
120
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Instant Feedback

11,460 reviews

50
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How would you rate Ashford?
Business's Favorite Review

“Excellent transaction.”

Ed S.
8/4/21

Purchased 8 watches at one time for gifts to friends. Watches arrived promptly and in perfect condition. I was very satisfied with the watches and the service. Friends liked the watches very much and no one has had any problems with them. Excellent transaction.

Date of experience: 8/3/21
See full review
Top Positive Review

“Very good”

Tamilselvan W.
6/1/22

Very good. I would recommend everyone to choose ashford.

Date of experience: 6/1/22
See positive reviews

Reviews (3,972)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (114) customer service (342) quality watches (37) thanks ashford (18) warranty card (20)
Thumbnail of user elizabethm694
Costa Rica
1 review
0 helpful votes
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December 11th, 2018
Verified purchase

Me gusta siempre que solicito ayuda se me brinda de la mejor manera. Los articulos son de muy buena calidad y preciosos
Gracias!

Date of experience: December 11, 2018

Thumbnail of user huetp
France
1 review
0 helpful votes
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February 21st, 2023
Verified purchase

Top!
La livraison a été très rapide et les produits sont de très bonne qualité.

Date of experience: February 21, 2023

Thumbnail of user christianh453
Germany
1 review
0 helpful votes
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January 2nd, 2024
Verified purchase
• Updated review

Die Uhr kam schnell und einwandfrei an.
Im der Original Verpackung und Papieren.

Reason I chose this business:

Tolle Uhren zum guten Preis.

Date of experience: January 2, 2024

Bislang lief alles gut
February 13th, 2023
Verified site experience
• Previous review

Bislang lief alles gut. Gutschein finde ich Klasse. Nun warte ich auf die Uhr voller Freude.

Reason I chose this business:

Weil der Preis unschlagbar ist und authoritier Mido Händler. Weiter so.

Date of experience: February 13, 2023

Thumbnail of user christophers3744
Arizona
1 review
1 helpful vote
  • Send Message
October 3rd, 2024
Verified purchase

Na na 'xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Date of experience: September 23, 2024

Thumbnail of user amjeda3
Oman
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

...ddddddddddddddddddddddddddddddddddddddddddddddd

Date of experience: September 23, 2024

Thumbnail of user germanr56
Delaware
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

Jdjsjsjsjsjsjsjsjsjsjsjsjsjsjsjsjsjsjsjsjsjsjsjsjs

Date of experience: September 23, 2024

Thumbnail of user alexw1446
Washington
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

Nanananannananannanannanannanannananannanannananananan

Date of experience: September 23, 2024

Thumbnail of user alfredoj25
Florida
1 review
0 helpful votes
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October 12th, 2023
Verified purchase
• Updated review

Estoy muy feliz de por tener este lindo y lujoso y buen reloj

Is the best delivery for Ashford. Tank

Reason I chose this business:

For me Ashford is the best company. Tank so much for the best offer.

Service

Date of experience: October 12, 2023

Excellent company
February 24th, 2023
Verified site experience
• Previous review

Excellent company. Tanks.

Reason I chose this business:

Is the best company selling watches.

Date of experience: February 24, 2023

The best company (Ashford)
August 8th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Very happy and happy.

Date of experience: August 8, 2022

Exelent company Ashford
July 16th, 2022
Verified site experience
• Previous review

Date of experience: July 16, 2022

Very sastifecho
July 14th, 2022
Verified site experience
• Previous review

Date of experience: July 14, 2022

Tanks very much
July 2nd, 2022
Verified site experience
• Previous review
Reason I chose this business:

Beautiful day

Date of experience: July 2, 2022

Thumbnail of user emilioh4
Spain
1 review
0 helpful votes
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December 11th, 2018
Verified purchase

Adela,,,, perfect all. Contacto y solucion.he tenido un pequeño problema y se buscó la solucion. Rápido y resolutivo

Date of experience: December 11, 2018

Thumbnail of user fabioe15
Brazil
1 review
0 helpful votes
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January 6th, 2023
Verified purchase

Excelente
Vou voltar a comprar com vocês
Recomendo a todos

Date of experience: January 6, 2023

Thumbnail of user anthonyd2311
Guadeloupe
1 review
0 helpful votes
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December 13th, 2023
Verified purchase

Mon colis a été renvoyé par UPS à cause d'Ashford et Ashford refuse de me le renvoyer, c'est une honte

nulle

Service

Date of experience: December 6, 2023

Thumbnail of user ashfordw1
Ashford W. – Ashford Rep

Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Thumbnail of user weichaoc
Oregon
1 review
0 helpful votes
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April 6th, 2023
Verified purchase

Good good good good good good good good good good good good good

Date of experience: April 6, 2023

Thumbnail of user fahada279
Oman
1 review
0 helpful votes
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May 31st, 2023
Verified purchase

خدمة ممتازة وموقع جميل وساعات راقية وسرعة التوصيل مع نظام تتبع

Date of experience: May 31, 2023

Thumbnail of user viacheslavs4
Israel
1 review
0 helpful votes
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January 22nd, 2023
Verified purchase

Ценой, часиками и доставкой в Израиль очень доволен :)

Service

Date of experience: January 22, 2023

Thumbnail of user sergioc252
Chile
1 review
0 helpful votes
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June 5th, 2023
Verified purchase

Hace varios compro en la tienda y siempre todo perfecto

Reason I chose this business:

Calidad precio y puntualidad

Date of experience: June 5, 2023

Thumbnail of user umitm
Kazakhstan
1 review
0 helpful votes
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August 12th, 2023
Verified purchase

2 недели сумма была в блоке, сегодня только разблокировали

Date of experience: August 12, 2023

Thumbnail of user felipeo31
Spain
1 review
0 helpful votes
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October 31st, 2022
Verified purchase

Tutto benne, pero falta documentación del reloj, cosa que podrían indicar y más siendo nuevo a estrenar!

Service

Date of experience: October 31, 2022

Thumbnail of user viktoryyad
Ukraine
1 review
0 helpful votes
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April 13th, 2024
Verified purchase

,...оооооооооооооооооооо рррррррррррррррррррррррр

Reason I chose this business:

,,,,,,,,,,,,,,,,,,

Date of experience: April 3, 2024

Thumbnail of user ivonnes21
Florida
1 review
0 helpful votes
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November 22nd, 2023
Verified purchase

None none none

None none none

None none none
None none none

None none none

Date of experience: November 15, 2023

Thumbnail of user ashfordw1
Ashford W. – Ashford Rep

Thank you for your review. We appreciate all feedback. Please reach out to Customer Service on any issues that you may have.

Thumbnail of user juanc1098
Texas
1 review
0 helpful votes
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October 19th, 2022
Verified purchase

Buen reloj, y exelente servicio al hacer la compra y entrega rápida

Reason I chose this business:

Buen precio

Date of experience: October 19, 2022

Thumbnail of user jrmeb2
France
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

Très bon professionnel de la montre à des prix très intéressant

Reason I chose this business:

Le choix, le prix

Date of experience: December 7, 2022

Thumbnail of user juang809
Mexico
1 review
0 helpful votes
  • Send Message
July 7th, 2022
Verified purchase

Todo muy bien como siempre
Gracias
El artículo a muy buen precio y el envío muy rápido

Date of experience: July 7, 2022

Thumbnail of user thaov29
Georgia
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

...

Date of experience: December 4, 2023

Thumbnail of user mignotj
France
1 review
0 helpful votes
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November 6th, 2023
Verified purchase

TRES COMPLIQUE VALIDATION COMMANDE, Y COMPRIS REGLEMENT

Reason I chose this business:

CONNU DEPUIS DE LONGUES ANNEES

Date of experience: November 6, 2023

Thumbnail of user chaitanyakeerthip
Michigan
1 review
0 helpful votes
  • Send Message
July 27th, 2022
Verified purchase

Nice nice nice nice nice nice nice nice nice nice nice

Date of experience: July 27, 2022

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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!

Business Highlights

  • Luxury Discounted Watches
  • Luxury Discounted Jewelry
  • Luxury Discounted Sunglasses

Business History

We are headquartered in one of New York City’s most iconic neighborhoods and a hub for all things luxury, Tribeca!
Although Ashford.com has been in business since 1997 and pioneered the sale of luxury timepieces on the web. We take great pride in being one of the pioneers in the watch ecommerce industry and strive to treat each customer with respect and fairness.

Company Representative

Thumbnail of user ashfordw1
Ashford W.
Customer Service Manager
Typically responds within 20 days

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