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Ashford has a rating of 4.6 stars from 3,042 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ashford most frequently mention great price, customer service, and fast delivery. Ashford ranks 2nd among Watch sites.
Proactively asks for customer feedback
This company responds to reviews, but usually not within the first month
9,557 reviews
Purchased 8 watches at one time for gifts to friends. Watches arrived promptly and in perfect condition. I was very satisfied with the watches and the service. Friends liked the watches very much and no one has had any problems with them. Excellent transaction.
Very good. I would recommend everyone to choose ashford.
Good service and love the product would definitely shop again!
I don't receive My order i want to know the reason?¿?
I don't receive My order
Had to cancel my order. Customer service was very efficient and helpful.Great customer service.
Had to cancel my order. Customer service was very efficient and helpful.Great customer service.
I love Ashford. Good deals on quality products. I always look here.
Best price on what I purchased
Price point on product
Awesome deal on cute sunglasses! And the shipping was super fast! Will definitely shop Ashford again!
Found them on Brad’s Deals.
Experience was very good. The service and product was great.
I liked what I was seeing.
It was my first time purchasing from Ashford. It was a good one.
Price. Brand-name product.
This site selling watches deceives the consumer; it sells defective watches. I bought a quartz watch and it arrived with an expired battery. The watch does not work. I have changed the battery twice and it only works for two hours and stops.
I wrote to them and informed them that the watch does not work and they sent me to fix it on my own when what corresponds is the return of the watch
Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need
Muy buena la experiencia trabajan súper profesionales
Everything is great, I'm happy, fast delivery and good products
Excellent, all good, fast shipping, great experience. Will recommend to others
Difficult site to navigate. Took many tries for it to recognize my PayPal transaction. Asked for one time codes and never received them. In the end, successful order! When will my order ship?
Ashford kept me up to date on the shipping. They shipped the glasses quickly and arrived in great shape.
I purchased from Ashford because of the great price.
Fast and good service! Everything went smooth and the watch is great.
Best service and Price/quality.
Good price on a special watch.
Best prices and service!
Excellent Service! Always fast delivery!
High quality watches and good prices.
Good price on a special watch that I like.
Ashford had exactly what I was looking for at a great price... Thanks
Products offered
Great website! Easy to search, love the prices and layout--
The site was forwarded to me by my best friend for this watch
Great and easy way to order luxury frames for a fraction of what they charge in stores.
I did my research
Lives up to stellar reputation. Will look to Ashford for high quality watches in the future.
Good prices on the watch I was looking at. Read about the company and its legitimacy, lived up to the reviews.
Repeat customer, bought a few watches from Ashford some years ago; good experience then and now.
Discount code too good to pass up.
Great website. Good price on the watch. Fast shipping and excellent communication.
My shopping experience was easy for me. You have the models I have been looking for since I have been on your web site.
I have used your service in the past and I was delighted with the fast service.
This is why I am using your service again. Thank you.
Excellent service, good prices, quick delivery as always!
Process was simple. Delivery seemed to take a bit but nowadays that isn't unusual.
Happened to see them in an email
Always wanted this watch and I didn't regret my purchase experience from Ashford
Excellent prices
Beautiful glasses. I've been looking at them for some time and Ashford had the best price and great service.
Gain trust and grow your business with customer reviews.
Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
We are headquartered in one of New York City’s most iconic neighborhoods and a hub for all things luxury, Tribeca!
Although Ashford.com has been in business since 1997 and pioneered the sale of luxury timepieces on the web. We take great pride in being one of the pioneers in the watch ecommerce industry and strive to treat each customer with respect and fairness.
Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need