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Ashford has a rating of 4.6 stars from 3,043 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ashford most frequently mention great price, customer service, and fast delivery. Ashford ranks 2nd among Watch sites.
Proactively asks for customer feedback
This company responds to reviews, but usually not within the first month
9,564 reviews
Purchased 8 watches at one time for gifts to friends. Watches arrived promptly and in perfect condition. I was very satisfied with the watches and the service. Friends liked the watches very much and no one has had any problems with them. Excellent transaction.
Very good. I would recommend everyone to choose ashford.
Awesome company! Great prices, quality product.
I'll order from them again!
Great prices, solid reviews.
It is incredible with good price for real brand. I can't believe I can buy it.
My friend introduces me.
Item arrived promptly. Very satisfied with my purchase and experience.
Saw them online.
Never received item, USPS showed delivered, received item for another address, now having to file police report as stolen in order for refund despite sending picture to company of incorrect item that was delivered. Having to jump through so many hoops despite delay in delivery and claim of insured delivery, and proof of incorrect delivery, beyond frustrating.
Never received item, USPS showed delivered, received item for another address, now having to file police report as stolen in order for refund despite sending picture to company of incorrect item that was delivered. Having to jump through so many hoops despite delay in delivery and claim of insured delivery, and proof of incorrect delivery, beyond frustrating.
Quality, price & overall great experience. The watch arrived quickly & looks great. I bought it as a "beater" to put in the daily mix. Glycine definitely impresses…Ashford pricing made it too good to pass up.
Pricing beat everyone
Great website. Easy to find what you're looking for and they have plenty of options to choose from.
My experience has been very seamless! I appreciate being able to get 2 day shipping, and the coupon on the website paid for it.
Authenticity Guarantee
Fast shipping, happy customers, product as described,beautiful product
Quick shipping and convenient! Would definitely purchase from Ashford again
Easy, fun, and affordable time pieces to shop from. Keep doing those awesome deals. Ty.
Sevenfriday Q series
Shopping experience as just ok. Watch was shipped quickly, but as a first time buyer from this site, the returns policy is pretty crappy, they don't send you a label unless you are exchanging, a return you must pay for the return on your own. Not likely to buy from this site again.
Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need
Very elegant. Wish it's a little bigger. For a little snug on the sides when you wear it all day
Fast, received all my watches within couple of day,just like Ashford promised!
So far that I know Ashford is a great place for shopping women and men watch and other affordable. Highly recommended!
High cost of international shipping. Relatively quick arrival. Things ordered were correct and in good condition
I like this watch. I was checking many of them. But when I saw this model CT Scuderia CT-246-P - it looks like the best as for me.
I did not know the watch was not an automatic watch. I do not like quarts.
I will be returning the watch.
Price and quality.
Easy shopping and unique pieces to choose from. Great packaging, tracking, delivery and follow up.
Recommended on Reddit
Great experience w Ashford! Love the watch! Beautiful bracelet and clasp. Lovely silver dial.
Confidence in authenticity of product. Competitive pricing. Quality service. Timely shipping. Six months 0% financing w Affirm.
Great service and good product that you can't beat.fantastic and good customer services
Great site no complaints and I will be a return customer...
Gain trust and grow your business with customer reviews.
Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
We are headquartered in one of New York City’s most iconic neighborhoods and a hub for all things luxury, Tribeca!
Although Ashford.com has been in business since 1997 and pioneered the sale of luxury timepieces on the web. We take great pride in being one of the pioneers in the watch ecommerce industry and strive to treat each customer with respect and fairness.
Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need