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Ashford has a rating of 4.6 stars from 3,044 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ashford most frequently mention great price, customer service, and fast delivery. Ashford ranks 2nd among Watch sites.
Proactively asks for customer feedback
This company responds to reviews, but usually not within the first month
9,564 reviews
Purchased 8 watches at one time for gifts to friends. Watches arrived promptly and in perfect condition. I was very satisfied with the watches and the service. Friends liked the watches very much and no one has had any problems with them. Excellent transaction.
Very good. I would recommend everyone to choose ashford.
Great site no complaints and I will be a return customer...
I had Great experience on the site. Very easy to find what I was looking for and had a great price!
Great to do business with you, I will come again pretty soon.
Thanks!
I felt comfortable.
A very seamless watch purchase, from online to delivery.
Excellent communication throughout.
Was just searching for options in buying a Hamilton watch from Amazon, but found a better deal on Ashford.
I ordered this watch but then realized there was another discount available. I called customer service and they took care of it without any problem!
Great product! Great Price!
Envienme BUENOS ARTICULOS LAS ULTIMAS COMPRAS ME HAN ENVIADO MALOS! ME HA TOCADO ARREGLARLOS QUE ESTE BIEN LA MAQUINARIA
PRECIOS Y DESCUENTOS
Lots of choices. Easy to navigate the site. The order was processed and shipped quickly.
Price and options
Ordering was easy. Shipping was timely. Great price for a very nice watch.
Lovely watch with a excellent chronometer at an excellent price. Great customer service.
Watch didn't come with warranty paperwork. They sent it out the next day.
They are retailers of top products ergo, I gave them my custom
Disappointed
They sell top products
Good effect。It has better sun-blocking effect and is more suitable for men. Looks cool.
Delivery was really fast and product was so well priced. So many glasses to chose from!
Cost was the best and huge inventory.
Great sunglasses. Will by them again next time from here again
The watch is just wow. They are cool. I will order from you all the time now
the watch is just wow. They are cool. I will order from you all the time now🔥🔥🔥🔥🔥
Good watch I used it, it's very comfortable. I highly recommend it
Trusted company
I got good prices
The watch came on time, packed in a beautiful box that you can keep your watching
I always wanted to purchase a ferragamo watch beautifully
I got an order. But there are no similar products. Men's Guess glasses
Product came ground shipping but within timeframe quoted.
Easy to use website, good product at a discounted price, fast shipping
Easy web site to work with.will share with others. Will choose other items later
Found online
Second purchase from Ashford... very pleased with the transaction.
Hello! I ordered this product from you, order number: XXXXXXX. Please explain what this is you sent? You are completely insolent and you apparently don't care about your reputation! I ask for compensation to purchase a new strap. Hello! I ordered this product from you, order number: w*******467. Please explain what this is you sent? You are completely insolent and you apparently don't care about your reputation! I ask for compensation to purchase a new strap for this watch!
Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need
I received the watch very fast after order. And i very happy about this product
I know Ashford when i looking for a lady watch, and i choose this company because the price so cheap more than another place
Great quality, timely delivery, and represents the product that was advertised!
The selection of sunglasses was great!
Gain trust and grow your business with customer reviews.
Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
We are headquartered in one of New York City’s most iconic neighborhoods and a hub for all things luxury, Tribeca!
Although Ashford.com has been in business since 1997 and pioneered the sale of luxury timepieces on the web. We take great pride in being one of the pioneers in the watch ecommerce industry and strive to treat each customer with respect and fairness.
Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need