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Ashford has a rating of 4.6 stars from 3,044 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ashford most frequently mention great price, customer service, and fast delivery. Ashford ranks 2nd among Watch sites.
Proactively asks for customer feedback
This company responds to reviews, but usually not within the first month
9,565 reviews
Purchased 8 watches at one time for gifts to friends. Watches arrived promptly and in perfect condition. I was very satisfied with the watches and the service. Friends liked the watches very much and no one has had any problems with them. Excellent transaction.
Very good. I would recommend everyone to choose ashford.
Excellent prices, selection and hassle free process about sums it up!
Best price.
Excelente lo recibí sin problemas me encantó muchas gracias
Muy fácil de comprar, buenas descripciones, buenas fotos.
Exellent
Ok
The website was very easy to maneuver through and the prices were clearly shown. Shipping was inexpensive or I think free not sure
They had the most authentic products at the best affordable prices
Will order again soon. Very reliable and fast shipping. No complaints at all.
1st Time so can't say too much beyond the checkout was easy enough. Great deals, check back with some insight to the product and its presentation in "real world" conditions.
Couldn’t pass on sale of great US eye coverings. Sale was well over 50% off and included free shipping: No brainer.
Amo mis lentes, y la pagina Ashford es lo maximo, la super recomiendo
I purchased Kenneth Cole New York Watch and upon receiving it is not working. The watch is Dead. And if you try to reached them it will take forever to get a response from them.
Top notch watch. Great pricing and fast shipping. Will continue to use Ashford...
Pricing and reviews
Makes watch purchases easy and usually a good product
جيدة جدًا، الشحن سريع، التغليف جيد، كل شي كان مثاليًا تقريبا
السعر الأفضل
Not able to click return on the item is a very negative one. It should able to allow the customer click on button return anywhere after he/she bought it/them that doesn't like!
Should offer free shipping to compete vs others big online!
Excellent prices too, the navigation process to the checkout was easy.
Beat all other vendors in service and price.
Great products, pricing and service. My go to source for new watches.
Selection, price and positive past experiences.
Nice selection of quality products at great prices, with extremely fast shipping.
I’ve been shopping at ashford for years. Never had an issue.
Great watch from an overlooked brand. Fast shipping and delivery.
I’ve been buying watches from ashford since 2016 or 2017 always fast service.
My experience was good up until this survey. Forcing me into a certain number of characters in order to complete the survey is absurd
Frequent Ashford buyer
I got my order on time but they arrived one by one this is the reason that I gave 4 stars, I like my optical glasses and definitely I will buy again
they gave me an accurate information.
It is worthy for the prices,
Good selection options and prices on classic shades etc. easy payment options and shipping, free if you get a coupon. Stylis designs and colors to choose from, an easy shopping experience online
Got a really good deal on a Mido watch. Item shipped quickly and was well packaged and brand new. When I needed customer service for a return, their response was prompt.
Good deal on watch I want
Ashford's site is user friendly, fast and easy to use. The selection of watches and low low prices are amazing.
I chose Ashford for their reputation, selection of watches, and good prices.
I bought just cavalli watch 125$. But they didnot send my order.And dont give back my money for 2 weeks.
Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need
Good items for good prices and fast shipping. Looking forward to doing more business know the future for sure.
Great pricing is the main draw! The products are great quality and the Qyartz movement products are avaukabke in a good variety.
Reoeat customer
Repeat customer
Repeat customer...
The website Very easy to use and no website can beat the prices on Ashford website, I really love my experience
I liked every watch that I bought from this website I do recommend it to everyone.
Gain trust and grow your business with customer reviews.
Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
We are headquartered in one of New York City’s most iconic neighborhoods and a hub for all things luxury, Tribeca!
Although Ashford.com has been in business since 1997 and pioneered the sale of luxury timepieces on the web. We take great pride in being one of the pioneers in the watch ecommerce industry and strive to treat each customer with respect and fairness.
Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need