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Ashford has a rating of 4.6 stars from 3,038 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ashford most frequently mention great price, customer service, and fast delivery. Ashford ranks 2nd among Watch sites.
Proactively asks for customer feedback
This company responds to reviews, but usually not within the first month
9,551 reviews
Purchased 8 watches at one time for gifts to friends. Watches arrived promptly and in perfect condition. I was very satisfied with the watches and the service. Friends liked the watches very much and no one has had any problems with them. Excellent transaction.
Very good. I would recommend everyone to choose ashford.
I have been perusing watches on the Ashford site for years. This was my first purchase. Super easy process and I had the watch in a few days.
Fast efficient, timely and reliable.
I ordered my products and received shipment the next week. Ashford used UPS and required signature and this is a service method in which I can trust.
Affordability and the products quality looks great
Great and easy website! Great Prices! Fast shipping! Came in perfect condition couldn't ask for a better transaction!
Prices and shipping speed!
This watch is absolutely stunning and the price o got it for was damn near robbery. I will absolutely be using this site for watches again!
Price and easy design
Both of the products I bought are beautiful and carefully packed, with the lower price. I'm very satisfied with this purchase!
Very professional and easy, I will absolutely use your store in the future and highly recommend. Thanks
I have always had tiny wrists, and finding watches today that don't look ridiculously huge on me is hard. I ordered the 36mm Glycine Combat Sub from Ashford and they shipped it the same day; I had it two days later! I love it. It looks perfect on my small wrists and gains about 5 seconds per day, which is within COSC "Chronometer" territory, even though this watch isn't a certified Chronometer. A great Swiss watch, especially since it cost me less than $350.
The only downside is the bracelet sucks. The clasp is fiddly and the sizing links are held in by screws so tiny that even my set of jewelers screwdrivers didn't have one small enough. I'd have needed to take it to a jeweler to resize it, but I don't really like bracelets anyway so I bought a nice leather strap for it.
This was my first order. I ordered from Ashford because when browsing their website, I found a nice looking watch in a size I thought would look good on my tiny wrists at a very good price, so I gave them a try. I'll definitely order from them again.
Always checking daily for new inventory and deals. Shopping is easy to navigate on their site. Ashford is always my first stop when watch shopping
Great deals
I like Ashford they are really good but the only prob I have is if you take the plastic off you can't send it back.
I like there watches I have about 6
Easy to order, excellent selection, good price and prompt delivery. Delivery cost was a bit high for the small box, but overall worth the price.
All of the above.
Purchased a bronze combat sub, watch arrived in a timely manner with box and all papers. The piece is beautiful and understated looks so much better in person. Would highly recommend Ashford.
Heard good things on the net
I found exactly what I was looking for at an exceptional price and it was so easy to complete the purchase. Excited and await delivery
I was looking for a particular eyewear frame and Ashford had it!
Very smooth transaction and quick delivery. The process from start to finish was smooth and options offered were good.
It was recommended by a peer
How frames should be priced. Now give me free stuff for that. 50 characters is crazy I don't even know why I'm doing this it better be enough now
Once i ordered a watch i really liked but you cancelled order after keep it in process for 2 weeks, I got my money back but i needed that watch
I have ordered more than one watch through Ashford. I will look to them first when I am looking for my next watch.
Easy to order on the website.
But if you receive the wrong item you might have to spend some time dealing with it.
I sent an email describing what I ordered on 9/6/24 and as of today 9/14/24
I have not received any answer from Ashford.
You sent me a wrong item, I would like to exchange it for what I ordered or return it.
Fast shipping and Great deal for authentic Tom Ford Item. It was my 1st time buying and wont be my last for sure
Better price
Off to good start, saw this bracelet at a store and ordered it from Ashford at a much better price. Everything was a smooth transaction!
Had product I needed at price I wanted
Fast shipping! Fast delivery, under a week to get my shades. A packaged very nicely with case included.
Quality is A1
Great prices and lots of frames to choose from
I have bought 5 watches from Ashford love them I gave two of them to my grandsons they love them it is their first watch.
Great product best price I could find and quick delivery
Watch and Price
Already bought earlier
Not much about shipping time frame like when I should get the watch
It came up as a choice when I looked up watches
There could have been more detailed product descriptions, but I was able to find what I wanted okay.
I saw the watch online that I wanted.
Selective ranges and models. But when you found what you want it's the right price and gets to you super fast!
Right watch, right price with extra discount!
Great fuss-free transaction, immediate acknowlegement by email and you feel that your order is getting packing as I'm typing this.
One of the watches is the Bear Grylls 3731. I see maybe it's a funny hand to face NYC joke, but you've got the 'Y' and the 'R' the wrong way around so you're selling bear Gyrlls watches instead are you.?...)))))
Amazing seller often has 'the right watch' for sale
Had the watch I've been waiting for the right deal, this one was more than I expected, thanks Ashford. Returning customer!
Quick and easy. Able to sort the items to make it easier for me to find the exact one I wanted. Great prices too!
Gain trust and grow your business with customer reviews.
Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
We are headquartered in one of New York City’s most iconic neighborhoods and a hub for all things luxury, Tribeca!
Although Ashford.com has been in business since 1997 and pioneered the sale of luxury timepieces on the web. We take great pride in being one of the pioneers in the watch ecommerce industry and strive to treat each customer with respect and fairness.
