AT&T

AT&T is getting worse day by day. They need to train their employees not to annoy customers. Their plans are so expensive and they don't give a damn about their customers. They have started a new scheme to fool their customers with that AT&T next. AT&T says they are helping customers with att next but its actually them who are making so much money off of that att next scheme. It's such a big company but they only have plans for rich people. If you are poor then you should just go and find another company as they do not have any suitable plan for you. Their data plans start around 20-25 bucks whereas other companies give unlimited data for $10. I understand they want to make profit but it feels like they are just ripping their customers.

I needed help with my Internet quickly as my daughter was in the middle of doing her homework. Victor came to the rescue on 10/26/2023 round 5pm. Thank you Victor (West African accent) for your speedy professionalism. AT&T is lucky to have you on board.

Right out of the gate they lied about how many times I was contacted. There was one phone call which I missed no voicemail no second call no text no email. I did receive a text 2 hours after the latest projected appointment time. From a work-from-home standpoint if you have an unreliable service it will definitely hurt your income if this is how they start out don't take the risk to see how things will pan out later... They can only offer an appointment over a week out. No thank you.

Paid what I thought was my final bill and switched to another carrier. Two months later, I received a threatening letter/bill for another month's charges plus late fee. Turns out I popped the ATT SIM card out a day into the next billing cycle. For this they demand over $100 or they will ruin my credit rating. Merry Christmas from ATT!

Apparently my cell phone never made it from the ATT warehouse to UPS. No one ever told me. I found out by calling ATT. Then I had to place a reorder where I am required to repay a $50 sales tax. Sure I'll be refunded and how many business days will it take for me to see that money? While they get paid now. I asked for my reorder to be shipped priority and I didn't see that on the reorder. I didn't qualify for any promotions on my phone and the original CS rep didn't tell me that I could get a newer phone for the same price.

I did not have a contract with AT&T internet. I terminated my service 10 days into the billing cycle. I was forced to pay for the entire month as per terms of service even though i cancelled/terminated my services and disconnected. I will never use AT&T again and definitely not recommend.

No one will be able to answer your questions of your outrageous bill. And you will be continually charged even though you cancel your services with them. Business Loyalty department is a complete joke with idiot supervisor named Jerry who is no help and can't tell his $#*! from his face.

I opened 2 lines with AT&T on March 10,2021. I was told that my first bill was going to be higher around $270. I contacted AT&T again to confirm my first bill and I was told again it was going to be around $270.

My first bill came 2 days ago for $421.05. This is what you will get with 2 lines with this company in your first month so think about it twice before going in because they will not tell you the correct amount so you get in.

My husband passed away & tried to change the name on account. Went to local store & they screwed up! Charged me $250 and then wouldn't remove charge for their mistake. Then disconnected my phone. Thanks for nothing. Signed Grieving Widow!

1.5 hours on the phone with an English challenged phillipino who told me they would mail a chip to me to get started. Next day I received a cancellation email. I called and they were lost and had no idea why. If I was willing to go through it again I could get one. I chose to stay with bad Customer service at Verizon. Good Luck with AT&T you'll need it.