AT&T

I lost my phone and still don't have service after two days of dealing with these idiots at ATT! I've left the company for good! I cannot believe how they can hold up changing service. I went to their store three times yesterday. I've spent hours on the phone, mostly on hold with the corporate dufus idiots who cannot do anything. The company has way too much power over customers. We need more regulation over phone companies like this. They behave in a criminal like manner. Imagine losing your phone and asking these people for help to restore your service. So you go to a dealer and instead of help they attempt to financially rape you! Creeps!

Have got the run around since August.Was promised 800.00 trade in to switch companies and have proof.
Will not except any responsibility. Went today to switch back to Tmobile.Had to pay for phone I. Full.Said phone would be unlocked in up to one hour.Had to wait at Tmobile for 90 minutes,called back and was told up to 48 hrs. Representative at tmobile is a witness. Stay away!

Damaged my home, claim for three years no resolution, end up collection from my landlord, lowering my credit. Careless company, the funny their workers are bunch of of unprofessional like their bosses.,I have claim number and bills that support my words.

I switched to ATT last summer. Incompetent associates in stores created second account which I was not aware of. So I was charged for the same iPhone and 2 lines on 2 accounts. I was not receiving bills for the second account.
Yesterday I found about my second account from my credit report, which shows collection being started on me. Calling ATT support does not help. They see, they made a mistake, but they can not help, because now my account is not with ATT but with collection company.
Thank you for your outstanding service!

My bills from AT&T Mobile were consistently inaccurate. It's incredibly frustrating to have to scrutinize every statement to catch overcharges or mysterious fees. This lack of transparency and accuracy in billing is unacceptable and reflects poorly on the company's professionalism.
In conclusion, my experience with AT&T Mobile has been nothing short of frustrating and aggravating. From poor customer service to unreliable network coverage and misleading promotions, this phone company has failed to meet even the basic expectations. I strongly advise potential customers to explore other options before committing to AT&T Mobile.

Called to schedule service change. It was scheduled for today Friday February 3,2023. I have waited all day. Called to find out what is the lastest they will come to make sure I am here. She says she can't see the scheduled appointment for today. Now I have been on hold for 33 mins waiting to speak to a supervisor! This is horrible customer service and service in general.

In the at&t shop in Hawthorne, California, they sold me a prepaid card without checking my phone. It did not work because I don't have 5G, but no money back no other help. They just said, I should buy a new phone. So I lost a lot of money and a lot of time. Then I went to t-mobile and they made in 5 minutes absolutely perfect.